• Customer

    Help Transfering the data sample and content to the new site

    Posted by: marcelarivera Jan 2, 2018 at 17:26 (18 days ago)
    I don´t know how to make the transfer to the sample data and content of my new template Supermarket, it's possible to sendme again the download link of the files and the process to make the transfer and the installation of the sample content.

    I'm already make a clean installation of the template, but i want to use the sample content to modify the information, in this moment i can´t see the pictures in the template, and some links aren't working properly.

  • Supporter

    Posted by: hoangthikhanhbg, Jan 3, 2018 at 03:00 (18 days ago)

    Hi,

    I have changed some links aren't working properly, installed Plugins required, import Slider Revolution.etc.. for your site. Please recheck your site.

    About the images demo: I can't import the demo images for your site. So please upload all images product which you will sale and wanna display on your site. Please re-contact me soon if you need help!

    Regards,
  • Customer

    Posted by: marcelarivera, Jan 12, 2018 at 11:15 (8 days ago)

    I did not receive a satisfying response about my request, then i've made the complete reistallation of wordpress in my server, using the plugins and the files that you give me and the web site is showing a lot of errors especially with the plugin named supermarket core and the demo content do not appear. Also when I try to change anything in the SuperMarket options and use the button to save changes the template goes blocked and nothing happends, finally i have to refresh the page whitout my changes.

    I need to know how to make the complete installation of the content and plugins and why the SuperMarket Options doesn't work when i try to save it.
  • Supporter

    Posted by: hoangthikhanhbg, Jan 13, 2018 at 08:12 (8 days ago)

    Ok, I understood your idea. Today is Saturday and now, temporary we don't working in our office and I am experiencing my weekend holiday. I will support for you on next Monday. Thanks for your patience!

    Best regards,
  • Supporter

    Posted by: hoangthikhanhbg, Jan 15, 2018 at 02:39 (6 days ago)

    Hi,

    Can you send to me the information about: FTP (SFTP) account and CPanel. (Please put in the Secret information box). I will fix as soon as for your site.
    I'm looking forward to hearing from you!

    Best regards,
  • Customer

    Posted by: marcelarivera, Jan 15, 2018 at 11:24 (5 days ago)

    Hi,

    You can find the información here....
  • Supporter

    Posted by: hoangthikhanhbg, Jan 16, 2018 at 09:53 (5 days ago)

    Hi,

    I can't login to your CPanel which you provided me. Please see attached image.
    Please feedback for me soon!
  • Customer

    Posted by: marcelarivera, Jan 17, 2018 at 11:09 (3 days ago)

    Hi, the login info is correct! Please help me ASAP with the web site, we need it! Thank you!

    Marcela Rivera
  • Supporter

    Posted by: hoangthikhanhbg, Jan 18, 2018 at 06:38 (3 days ago)

    Hi,

    Please recheck your site. I have imported the demo for your site.
    I would be very grateful if you go here: http://themeforest.net/downloads and rate me a good review + 5 stars, please. Thank you very much!
    Contact me if you have any question with the theme. You are always welcomed!

    Best regards,
  • Customer

    Posted by: marcelarivera, Jan 18, 2018 at 12:27 (2 days ago)

    Hi, i really apreciate your collaboration, but i need the following:

    - I need to know how to make a complete installation of the theme, plugins and demo content, is not practical to create a new ticket every time that i want to re install the template.
    - When I want to save a theme modification with the "save changes" button in the "SuperMarket Options", wordpress is freezing and i have to refresh the page to continue working, and the changes doesn't save in the template.

    Help me with this and i promise to rate you with a +5 stars. Thank you. Marcela Rivera.
  • Supporter

    Posted by: hoangthikhanhbg, Jan 19, 2018 at 09:03 (2 days ago)

    Hi,

    We have checked and found that your WordPress source code is not complete, currently it is missing some components.
    This uncompleteed has affected directly to the process of importing demo from our theme on your site, and the configure of the theme. Please recheck your WordPress source code.

    You can see the attached image.

    Regards,

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