• Customer

    Blank Page Error

    Posted by: ztauseef Dec 21, 2017 at 14:08 (30 days ago)
    Hi,

    I'm facing Blank Page error issue with website, for details i'm uploading screenshots. Have a look also please determine timeline for it.



    Thanks.

  • Supporter

    Posted by: yame, Dec 22, 2017 at 01:18 (30 days ago)

    Hello mate.

    Please provide us your website back end + FTP account. Then attach some screenshots to describe more details for your issue

    We will access to your site then check for you

    Regards,
    Yame
  • Customer

    Posted by: ztauseef, Dec 29, 2017 at 05:56 (23 days ago)

    Hi Yame,

    Please share your email address where i can send all these details.


    Regards,

  • Supporter

    Posted by: yame, Dec 29, 2017 at 07:54 (23 days ago)

    You can provide all your accounts on the Secret information box where just supporter and you see that.
    yamekutethemes@gmail.com
    Here is my email address. Thanks
  • Customer

    Posted by: ztauseef, Jan 2, 2018 at 04:35 (19 days ago)

    Have sent you details on your email address.
  • Supporter

    Posted by: yame, Jan 3, 2018 at 02:16 (18 days ago)

    Hello,

    I got your accounts. However I need back end login account also. I replied your email. Please check it

    Regards,
    Yame
  • Customer

    Posted by: ztauseef, Jan 5, 2018 at 12:15 (15 days ago)

    Hello Yame,


    I have shared back end login account, check it now.

    I am looking forward to hearing from you.


    Regards,
  • Supporter

    Posted by: yame, Jan 6, 2018 at 10:05 (15 days ago)

    I got this from email. However I cannot access to your FTP.
    And 2 of them are not back end login
  • Customer

    Posted by: ztauseef, Jan 10, 2018 at 04:54 (11 days ago)

    Hello Yame,

    Mudasar is Managing Website back end he sent you a mail regarding your concerns please let him know, as we are losing sales on website and need this problem to be resolved ASAP.

    Please let me know if you can talk on call.


    Regards,
  • Supporter

    Posted by: yame, Jan 10, 2018 at 10:12 (11 days ago)

    Hello,

    I got accounts you provided me. However the back end is for Magento template, not Prestashop. And here is Prestashop - Logancee.

    Please re-check then tell me again
  • Customer

    Posted by: ztauseef, Jan 11, 2018 at 09:18 (10 days ago)

    Hi Yame,

    Mudasar emailed you details, Please check.


    Regards,

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