Support Service will Close for Lunar New Year

From: 11th February, 2018 to 20th February, 2018
We will re-open: 21st February, 2018

  • Supporter

    Posted by: yame, Dec 2, 2017 at 08:04 (2 months ago)

    Hello evanshi21,

    If you want to translate the text Money back for example, please go to Footer and edit in Icon box short code

    If you cannot do it. Please provide me the text you want to replace. I will change it for you

    Regards,
    Yame
  • Customer

    Posted by: evanshi21, Dec 4, 2017 at 17:38 (2 months ago)

    i know how to edit the text. But how i create bilingual version with wpml?
  • Supporter

    Posted by: yame, Dec 5, 2017 at 01:34 (2 months ago)

    I see. We will update this function in the next update version. I will inform you when it's done
  • Supporter

    Posted by: yame, Dec 7, 2017 at 02:04 (2 months ago)

    Dear mate.

    We have another solution for this. You can use WPML plugin to translate the text you want and use the multi language.
    We support for this plugin and you should buy it.
    The others, we do not ensure that they can work well with the theme.

    Please install WPML plugin then solve your issue
    Regards,
    Yame
  • Customer

    Posted by: evanshi21, Dec 7, 2017 at 16:21 (2 months ago)

    i already using wpml and i cannot translate because the text on footer block is not showing on wpml string translation panel
  • Supporter

    Posted by: yame, Dec 8, 2017 at 03:13 (2 months ago)

    Ok. We've discussed something and we decided to update this on the next update version. Please wait for the new version
    Thanks
  • Supporter

    Posted by: yame, Dec 8, 2017 at 04:24 (2 months ago)

    Hello,

    My coder has fixed this issue. Now you can go to your back end > Deactivate worldmart-toolkit plugin > Delete this and re-install. The you can translate your texts
  • Customer

    Posted by: evanshi21, Dec 8, 2017 at 12:41 (2 months ago)

    May you tell me how exactly is supposed i should translate the text?

    i try to create another language version of the footer block and was not possible. Also i rescan theme and plugins and tried to search for footer block strings on wpml string translation panel with no sucess.
  • Supporter

    Posted by: Kazim Vu, Dec 11, 2017 at 07:44 (2 months ago)

    Hi
    The cause maybe missed. Please refer this link and translate your site again: https://wpml.org/documentation/beginners-guide-to-site-translation/
    Hope it useful for your.
    Regards,
  • Customer

    Posted by: evanshi21, Dec 12, 2017 at 00:46 (2 months ago)

    hello, i already tried that but nothing... i already translate my whole site without issues. i am only having issues with the footer. You can try with my credentials i sent you on first message and you will see is not possible
  • Supporter

    Posted by: Kazim Vu, Dec 14, 2017 at 01:38 (2 months ago)

    Sorry for delay. Could you please provide your FTP accounts detail via secret information area? My coders wil check and update again.
    Regards,
  • Supporter

    Posted by: yame, Dec 14, 2017 at 03:08 (2 months ago)

    Please contact me via Skype id: yame_kutetheme
    I am there and I will support directly for you. I would like to clear with you something to make your issue is solved quickly
  • Customer

    Posted by: evanshi21, Dec 18, 2017 at 13:49 (a month ago)

    i already add you
  • Supporter

    Posted by: yame, Dec 20, 2017 at 01:04 (a month ago)

    Thanks. I reached you

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