• Customer

    Breadcrumb subcategory error on click product from category to product detail

    Posted by: sukidesign Nov 30, 2017 at 15:42 (4 months ago)
    Breadcrumb subcategory error

  • Supporter

    Posted by: yame, Dec 6, 2017 at 01:03 (4 months ago)

    Hello sukidesign,

    We checked carefully your problem and we identify that this is not the error. Breadcrumb is a default section of Prestashop and it displays as you see.
    Just now if you want to show breadcrumb as you mean, you can tell us your idea then we will do it for you

    Regards,
    Yame
  • Customer

    Posted by: sukidesign, Dec 11, 2017 at 08:46 (4 months ago)

    Thank you,
    Basically I want to show in the breadcrumb the subcategory that I have selected as the default category for the product (and its parent categories, up to 4 levels). And I want to show the related products of that subcategory on the specific page of this product. As I was saying, if I access the product detail from the subcategory list view, the entire structure of sub-categories in the breadcrumb is not shown to me, if I refresh the page, then the correct structure of the breadcrumb is shown with all the subcategories.
  • Supporter

    Posted by: yame, Dec 14, 2017 at 09:00 (4 months ago)

    Please check my attachment then confirm this
  • Supporter

    Posted by: yame, Dec 21, 2017 at 09:27 (3 months ago)

    Hello,

    How is your issue now? Have you checked my attachment yet?
    I still did not receive any your replies. And I will close this ticket for more 2 days. Please tell me your plan

    Regards,
    Yame
  • Customer

    Posted by: sukidesign, Jan 10, 2018 at 07:26 (3 months ago)

    Yes
  • Supporter

    Posted by: yame, Jan 10, 2018 at 08:51 (3 months ago)

    Hello,

    I check your site again and I see that the breadcrumb shows correctly with full breadcrumb url structure. You can clear cache then check again all products.

    Related product block: With the products which are set the related products in back end, then this block will display.

    Regards,
    Yame
  • Customer

    Posted by: sukidesign, Jan 11, 2018 at 10:06 (3 months ago)

    I've the same problem, nothing changed with cleared cache.
  • Supporter

    Posted by: yame, Jan 15, 2018 at 09:38 (3 months ago)

    Hello mate,

    We checked carefully your issue and we would like to give your the explanation is that: this is just the way to get data from Prestashop, not from theme.
    Even in Leka theme, we also get this form from Prestashop - without having the full breadcrumb here http://kutethemes.com/prestashop/leka/en/home/14-women.html
    Hope you understand for this

    Regards,
    Yame

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