• Customer

    Combination - Product stock label don't change

    Posted by: Alkarion Nov 28, 2017 at 21:31 (2 months ago)
    Another issue.

    When a product contain multiple combination (you can see on the screenshot), when i click on an option (combination), the price change (ok for the price), but the label about the quantity available of the product doesn't change.

    You can see on this attachment the configuration of all combination available for the product.

  • Customer

    Posted by: Alkarion, Nov 28, 2017 at 21:32 (2 months ago)

    on this screen, you can see the good price with the good label about the availability.
  • Customer

    Posted by: Alkarion, Nov 28, 2017 at 21:33 (2 months ago)

    and on this screen, you can see the error about the label used for the availability. (normally we must see the label => in stock)
  • Customer

    Posted by: Alkarion, Nov 28, 2017 at 21:37 (2 months ago)

    we have the same issue with the reference of the product. if my combination have differente reference, they don't change on the product page when i choose a new combination.
  • Customer

    Posted by: Alkarion, Nov 29, 2017 at 20:08 (2 months ago)

    Please can you look this issue....my shop is in production....
  • Customer

    Posted by: 2404pawel, Nov 29, 2017 at 23:47 (2 months ago)

    Dear Team. Please provide an official update & changelog to this issue for everyone.

    Best regards
    Pawel
  • Customer

    Posted by: Alkarion, Dec 4, 2017 at 22:32 (2 months ago)

    Hello....

    We have no answers since 4 days ago....please my shop is in production now....

    Thanks

    Alkarion
  • Supporter

    Posted by: yame, Dec 7, 2017 at 00:59 (2 months ago)

    I know that you really want to solve all your issues. I sent all to coders and I am also waiting for their feedback.
    I will inform you if I get any replies from them
    Thank you so much for your understanding
  • Supporter

    Posted by: yame, Dec 14, 2017 at 07:59 (2 months ago)

    Hello,

    I checked this problem already and now can you tell me your plan?
    With the products that are not available (mean that quantity = 0), How should the label display?
  • Customer

    Posted by: Alkarion, Dec 14, 2017 at 22:57 (2 months ago)

    The label must change according to the stock for the selected option. (product not available / pre order etc..)

    if for the option A we have stock, and my configuration label is "in stock", we must display on the product page when i choose the option A the label in stock
    if for the option B we don't have stock, and my configuration label is "not in stock", we must display on the product page when i choose the option B the label "not in stock"
    and the same for pre-order etc...

    today, on the current version, the labels used to display stock status on the product page, when a product have options, it is completely false.
  • Supporter

    Posted by: yame, Dec 20, 2017 at 04:28 (2 months ago)

    I can understand your plan. However it is possible to fix or not, it depends to the developers. Now when I check, the status for all products (both in stock or not) is Last items in stock.
    I still wait for their feedback
  • Customer

    Posted by: Alkarion, Dec 20, 2017 at 23:50 (2 months ago)

    it is not my plan, it is the normal operation of prestashop. When a choose an option, the customer must see the correct information about the label used for the stock relative to the actual stock of the chosen option

    We wait also the correction of this BUG.
  • Supporter

    Posted by: yame, Dec 21, 2017 at 09:47 (2 months ago)

    My coder is going to update the new version with the change relating to your issue
    The label will be correct when selecting the available products or unavailable products.
    When you select a product, it will have the correct information about the label used for the stock
  • Customer

    Posted by: Alkarion, Dec 23, 2017 at 21:35 (a month ago)

    Ok i wait for the new version to update the code
  • Supporter

    Posted by: yame, Dec 25, 2017 at 09:04 (a month ago)

    Hello.

    We updated the new version which solved your issue (1.1.1). Please go to Themeforest then download the package, follow the change log and update your site
    Change log link: http://yahoothemes.net/prestashop/techone/changelog.txt

    Regards,
  • Customer

    Posted by: Alkarion, Jan 4, 2018 at 20:13 (a month ago)

    Ok thanks i make the update to resolve this issue.

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