• Customer

    Smarty Cache - Same product category error

    Posted by: Alkarion Nov 27, 2017 at 23:43 (14 days ago)
    Hello,

    We have an issue when the smarty cache is activated.

    For exemple, if the cache is desactivated (when i go on an product page, i can look the box product on the same category with many product about the same category.

    If i activate the smarty cache, i can look the list of good products only one time, and after the same product appears for all products available on the store....even if it is not the good products displayed for the current category.

    Can you check please.

    The bug exist on the latest release of Techone.

    Regards

    Alkarion

  • Supporter

    Posted by: yame, Nov 28, 2017 at 08:25 (14 days ago)

    Hello Alkarion,

    Could you please help me to take the screenshots to describe for your issues?
    It will be easier for me to check your issues faster

    Thanks
    Yame
  • Customer

    Posted by: Alkarion, Nov 28, 2017 at 21:17 (13 days ago)

    Screenshots without smarty active (good display)
  • Customer

    Posted by: Alkarion, Nov 28, 2017 at 21:18 (13 days ago)

    Screenshots with smarty activated (the content is not good) we have product related to another parent category.
  • Customer

    Posted by: Alkarion, Nov 28, 2017 at 21:20 (13 days ago)

    you can see on this last screen the category related for the t-shirt. it is ok for this exemple, because it is the first product page i look, after, all next product page appear with the same product on the box "Product on the same category"
  • Customer

    Posted by: 2404pawel, Nov 29, 2017 at 23:46 (12 days ago)

    Dear Team. Please provide an official update to this issue &changelog for everyone.

    Best regards
    Pawel
  • Customer

    Posted by: Alkarion, Dec 4, 2017 at 22:31 (7 days ago)

    Hello....

    We have no answers since 4 days ago....please my shop is in production now....

    Thanks

    Alkarion
  • Supporter

    Posted by: yame, Dec 7, 2017 at 00:59 (5 days ago)

    I know that you really want to solve all your issues. I sent all to coders and I am also waiting for their feedback.
    I will inform you if I get any replies from them
    Thank you so much for your understanding

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