• Customer

    I cant change many thing

    Posted by: Yusif86 Nov 15, 2017 at 13:25 (3 months ago)
    I have changed my domain name!

    Additional I have two main problem.Firstly, I can not close English language bcs When I close it Azerbaijan language dosent work(I cant open any link).
    Another problem is currency.When I choose english language i see AZN it is correct word for us currency but when I choose azerbaijani I see that "MAHAT" it is wrong word it must be "AZN" or "MANAT" not MAHAT.

    I am sending you admin panel and pls solve my problem.

  • Supporter

    Posted by: yame, Nov 16, 2017 at 04:24 (3 months ago)

    Dear mate.

    We cannot access to your front end so we cannot check your problem.
    Please provide the permission for us

    Thank you
    Yame
  • Customer

    Posted by: Yusif86, Nov 16, 2017 at 05:31 (3 months ago)

    Dear supporter.
    As I mentioned I have changed my domain from presta.ebazaar.az to ebazaar.az
    I have sent you in secret information also I send you again!Please check it!
  • Supporter

    Posted by: yame, Nov 16, 2017 at 09:07 (3 months ago)

    Originally I accessed to the accounts you provided here but it was blocked :(
    Now it's ok and I would like to give the result after my coder checked your problems

    1. Remove text: My coder commented that this belongs to customized work. Thus you should contact to customized service

    2. Enable EN and site has 404 error: After enable EN, you should clear cache then your site still works properly (see my 2 attachments)

    3. Wrong word of currency: My coder said that this position is not allowed to edit from Prestashop. We just develop the theme and this belongs to PS. We cannot fix this.
    Hope you can understand
  • Customer

    Posted by: Yusif86, Nov 16, 2017 at 20:44 (3 months ago)

    Dear supporter!
    Thanks a lot for your helping!
    Come to our national currency I consider that it does not depend ps.Because I can show you my website which is build in ps by me!
    Our national currency seems correctly in the website http://viplineshop.com/az/
    I added also their pictures!
  • Supporter

    Posted by: yame, Nov 20, 2017 at 08:48 (3 months ago)

    Dear mate,

    Here I send you the attachment that I imported your language and I see the difference.
    In your back end, the symbol is different from mine. When I imported your language, I see the symbol AZN (It's correct). So when I compared with yours, it was changed into Mah. Have you changed it in your database?? Because it cannot change/edit the symbol in back - end (Prestashop does not allowed to edit this)

    Please check again your database and tell me your result
  • Customer

    Posted by: Yusif86, Nov 21, 2017 at 13:08 (3 months ago)

    I have not changed anything in database or otherpalce!
    Could you import my national currency in the backend for me?
    I installed twice it is the same.
    Also I have second question I cant change the word which is placed on the top side all categories i send the picture you.

  • Customer

    Posted by: Yusif86, Nov 23, 2017 at 06:03 (2 months ago)

    Hello supporter.
    I dont understand why my ticket is not answered!I solved corrency problem but I have another problem.
    I can not change all categories word.
    Please help me.
  • Supporter

    Posted by: yame, Nov 23, 2017 at 07:08 (2 months ago)

    Dear mate.

    I am so sorry for delay. Just because I have a lot of requirements so I cannot check your issues timely. I will try to do my best.
    I've looked your site and see that the currency is working correctly with your AZ language.
    For the text "All categories", I tried to translate on Theme translation. However it does not save my changing even it says Translation successfully updated . It is weir and I sent it to my coder already. He needs to check in code then I will inform you when I get any his feedback.

    Hope you can understand for this
    Thank you so much!
    Yame
  • Customer

    Posted by: Yusif86, Nov 24, 2017 at 07:42 (2 months ago)

    Thank you a lot!
    I'm waiting for your responding as soon as possible.
  • Customer

    Posted by: Yusif86, Nov 28, 2017 at 09:55 (2 months ago)

    Hi again!
    For the text "All categories", I tried to translate on Theme translation. However it does not save my changing even it says Translation successfully updated . It is weir and I sent it to my coder already. He needs to check in code then I will inform you when I get any his feedback.

    Hope you can understand for this
    Thank you so much!
    Yame

    You have written this message to me but You have note answered yet Why?Please help me!
  • Supporter

    Posted by: yame, Nov 30, 2017 at 02:50 (2 months ago)

    Hello mate.

    Please check again your site. Your text was translated. Please clear cache to see the result
  • Customer

    Posted by: Yusif86, Dec 1, 2017 at 10:26 (2 months ago)

    Thanks a lot for helping!
    I cant find the text ühich İ have mentioned about it in attached picture!
  • Customer

    Posted by: Yusif86, Dec 11, 2017 at 17:31 (2 months ago)

    Hello supporter.
    I dont understand why my ticket is not answered!I I have another problem.
    I cant find the text which İ have mentioned about it in attached picture!
  • Supporter

    Posted by: yame, Dec 13, 2017 at 07:29 (2 months ago)

    Hello,

    This may be translated in code. I sent to my coder and I am waiting for his feedback.
    I will inform you when I get his replies
  • Supporter

    Posted by: yame, Dec 14, 2017 at 02:39 (2 months ago)

    Hello,

    Text "Haqqımızda" will be translated in widget Menu. Negative to Menu then edit your menu items

  • Supporter

    Posted by: yame, Dec 21, 2017 at 09:23 (2 months ago)

    Hello,

    All your issues here was solved. Can I close this ticket? It will be easier for me to control all your problems

    If you have any other issues, please submit a new one then we will check

    Regards,
    Yame

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