• Customer

    Need help with Bugs in the Merci Theme

    Posted by: tejasmathur Oct 10, 2017 at 18:30 (8 days ago)
    I've came across a couple of bugs in the Merci theme and need help with regards to it. Here are they :

    1. On the checkout page just near to the accept terms and conditions checkbox, another checkbox appears with an *. On clicking it, the first one unticks. I tried looking for but couldn't locate the exact file. (check screenshot - https://www.houseoftaj.shop/wp-content/uploads/2017/10/checkbox.png)

    2. I have added links to 3 social media sites under Merci Theme options but upon using the Merci Social widget in sidebar only the first one is displayed while the rest two are not visible even if all the 3 options are checked in widget options. If the 2nd and 3rd checkboxes are marked no social media icons appear. (see screenshot - https://www.houseoftaj.shop/wp-content/uploads/2017/10/socialmedia.png)

    3. How do I use a currency switcher in the header right as show in Merci theme demo?

    4. How do I enable social media icons similar to footer area in the header?



  • Supporter

    Posted by: hoangthikhanhbg, Oct 11, 2017 at 02:53 (8 days ago)

    Hi Tejas,

    Please send to me the information about: Admin Login details, FTP (SFTP) account and Cpanel.
    (Put in the secret information box).

    I'll check your site as soon as possible, when I can login to your site.
    Please respond to us as soon as possible.


    Best regards,
    Khanh Hoang.
  • Customer

    Posted by: tejasmathur, Oct 11, 2017 at 12:01 (8 days ago)

    Hi,

    I won't be able to provide cPanel access due to access control but I have provided FTP & Admin account under WordPress.


    Regards,
    Tejas
  • Customer

    Posted by: tejasmathur, Oct 12, 2017 at 14:57 (6 days ago)

    Any update? Its been 48 hours.
  • Supporter

    Posted by: hoangthikhanhbg, Oct 13, 2017 at 02:01 (6 days ago)

    Hi Tejas,

    1. We have removed it for you.

    2. We have reconfigured Socials media icons for your site. Now, your site has worked well.

    3. You can configure them in the WPML plugin. (Merci theme support WPML plugin)

    4. You can select them in Theme Options.
    Attached Images: http://prntscr.com/gwr6ad

    Contact me if you need help.


    Best regards,
    Khanh Hoang.
  • Customer

    Posted by: tejasmathur, Oct 13, 2017 at 03:05 (6 days ago)

    Hi,

    Thanks for your help. Can you please share which files needed changes in them so that today when I upgrade to the latest version of Merci from Theme forest, I could do it myself.


    Regards,
    Tejas
  • Supporter

    Posted by: hoangthikhanhbg, Oct 13, 2017 at 06:58 (6 days ago)

    Hi,

    You can come here to download the WPML plugin: https://wpml.org/
    See attached image: http://prntscr.com/gwtfxe

    Contact me if you need help. You are always welcome!


    Best regards,
    Khanh Hoang.
  • Customer

    Posted by: tejasmathur, Oct 17, 2017 at 12:33 (2 days ago)

    Hi,

    I updated the plugins that come with the theme and one of the 4 issues now appears again. Please help fix it or tell me which files require bug fixes. Thanks!

    Fore your reference:
    1. On the checkout page just near to the accept terms and conditions checkbox, another checkbox appears with an *. On clicking it, the first one unticks. I tried looking for but couldn't locate the exact file.


    Regards,
    Tejas
  • Customer

    Posted by: tejasmathur, Oct 17, 2017 at 12:40 (a day ago)

    I also wish o know how can the header & newsletter banner images can be made responsive?
  • Supporter

    Posted by: hoangthikhanhbg, Oct 19, 2017 at 09:12 (3 hours ago)

    Hi,

    1. I have fixed the issue on your site.
    Please recheck your site.

    2. You can configure the background by shortcode in JS/ CSS.

    Do not hesitate contact me if you have any question with the theme.
    You are always welcome! =)


    Best regards,
    Khanh Hoang.

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