• Customer

    how to translate the ad text in header setting for header style 15

    Posted by: thelittlehand Sep 1, 2017 at 03:48 (3 months ago)
    how to translate the ad text in header setting for header style 15 with WPML? the string is not found in String Translation

  • Supporter

    Posted by: Kazim Vu, Sep 1, 2017 at 04:04 (3 months ago)

    Hi thelittlehand
    Curently, do you want to build multilingual or single sites? If your site's multilingual, you should get wpml plugin otherwise you should install the Loco Translate plugin, it's the best and free.
    To translate with WPML you can refer this link: http://www.wpbeginner.com/plugins/how-to-create-a-multilingual-wordpress-site-with-wpml/
    Hope it useful for you.
    Regards,
  • Customer

    Posted by: thelittlehand, Sep 5, 2017 at 05:12 (3 months ago)

    I am already using WPML, but the ad text string in your theme is not registered in the WPML string translation. Please advice.
  • Supporter

    Posted by: Kazim Vu, Sep 5, 2017 at 05:55 (3 months ago)

    Do you translate some texts at the slider?( not header? see the attachment screenshot). If you want to translates that texts, you enter the dashboard choose Slider Revolution>>select your slider>>Edit and translates there. If it's not correct, please connect via skype: itsonla. I would like to clearly
    Regards,
  • Customer

    Posted by: thelittlehand, Sep 9, 2017 at 08:22 (3 months ago)

    I want to translate the text at the header option (header 15 --> ads text). Please find attached screenshot.
  • Supporter

    Posted by: Kazim Vu, Sep 11, 2017 at 02:48 (3 months ago)

    Hi
    Am clearly now. Why dont you enter your language there? see the attachment screenshot.
  • Customer

    Posted by: thelittlehand, Sep 29, 2017 at 09:20 (2 months ago)

    if I enter my language here, it will be showing in both English and Chinese versions. I have been saying I need to show English text in English and Chinese text in another language versions. Please advice the correct way to:
    1. enter English text, and
    2. enter other languages in WPML
    Please check your code because this particular string has NOT been found in WPML String Translator. In other words, this stringing your theme cannot be translated.
  • Supporter

    Posted by: Kazim Vu, Sep 29, 2017 at 10:22 (2 months ago)

    Can you show me that texts, my coders will check and fix it(please take screenshot to describe that texts)
    Regards,
  • Customer

    Posted by: thelittlehand, Sep 29, 2017 at 15:28 (2 months ago)

    Hi, I have been providing the screenshot in the previous post which you also confirmed with the same screenshot. if you have difficulties understanding the issue (which I have been specifying very clearly "the ad text in header setting for header style 15"), please seek help from the other support.

    Thanks, Candice
  • Supporter

    Posted by: Kazim Vu, Sep 29, 2017 at 23:31 (2 months ago)

    I have checked and found that you have not install the WPML plugin, please install it and let me know. I will check and fix it.
    Regard
  • Customer

    Posted by: thelittlehand, Oct 2, 2017 at 14:30 (2 months ago)

    How did you check that? I have always have my WPML installed and updated to latest version. I will include the admin info below for your further investigation.
  • Supporter

    Posted by: Kazim Vu, Oct 3, 2017 at 07:58 (2 months ago)

    my coders are checking your issue. I will inform you soon when i have got the results from them
    Thanks for your patience!
    Regards,
  • Customer

    Posted by: thelittlehand, Oct 20, 2017 at 09:17 (a month ago)

    Hi there
    Any update?
  • Supporter

    Posted by: Kazim Vu, Oct 23, 2017 at 10:41 (a month ago)

    Hi
    I have contacted to developers many times but they still have not found a solution. I do not know why. I am waiting reply for many days. I will inform you soon when i got the results from them.
    Thanks for your patience!

    Kazim Vu.

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