• Customer

    plz i have problem with variants product in theme optione

    Posted by: eyadha Aug 14, 2017 at 00:58 (2 months ago)
    Hello
    I've bought the Mazano Theme two days ago and it's very cool
    But I have a problem. I have seen that there are several options
    To choose the color of the product but I did not find any choice of what you have already mentioned
    Also all my products do not have a choice of color choice
    When I change the theme I can find the colors correctly.
    and i added many photos for my products put in (product page) it's show me just 4 !!!!!????
    Can you help me?

  • Supporter

    Posted by: shopifysupport, Aug 14, 2017 at 05:15 (2 months ago)

    Hi,
    please add my email to your store. I will check and resolve your problem.

    please send to me your screenshot.

    Regards, Andy
  • Customer

    Posted by: eyadha, Aug 14, 2017 at 12:39 (2 months ago)

    i didn't find ur email!!
    but ok i'll give u my account in shopify.
  • Supporter

    Posted by: shopifysupport, Aug 14, 2017 at 16:21 (2 months ago)

    hi, My email is chungk4bictu@gmai.com

    Regards, Andy
  • Customer

    Posted by: eyadha, Aug 14, 2017 at 20:16 (2 months ago)

    iwas added u
  • Supporter

    Posted by: shopifysupport, Aug 15, 2017 at 01:53 (2 months ago)

    Hi
    Thank, I will check your problem and feedback to you soon.

    Regards, Andy
  • Supporter

    Posted by: shopifysupport, Aug 15, 2017 at 02:12 (2 months ago)

    Hi,
    about variant color,

    Step 1: you need to add color to tag: http://prntscr.com/g8kgjk
    Because shopify will filter color via tag.
    Step 2: you need to set value of color at admin config:
    admin-> customize theme -> General settings tab -> Collection page
    http://prntscr.com/g8kh13

  • Supporter

    Posted by: shopifysupport, Aug 15, 2017 at 02:31 (2 months ago)

    I have checked a product

    http://prntscr.com/g8kly1

    I think shopify can not understand this color name:

    http://prntscr.com/g8km72

    you can read color name at here: https://www.w3schools.com/colors/colors_names.asp

    Regards, Andy
  • Supporter

    Posted by: shopifysupport, Aug 15, 2017 at 02:41 (2 months ago)

    Hi,
    About thumbnail image,

    please go to admin/ customize theme / general settings tab / product page

    http://prntscr.com/g8kp2j

    and adjust "Number of thumbnai image"

    Regards, Andy
  • Customer

    Posted by: eyadha, Aug 15, 2017 at 14:00 (2 months ago)

    Thank you for you help, this option has worked fine for some products.

    I want to change the variation option in the products page to the Swatch Color so the colors appears by name as in this attached image, but I couldn't find thee option in the products page to do so, Any Ideas?
  • Supporter

    Posted by: shopifysupport, Aug 15, 2017 at 16:14 (2 months ago)

    hi,

    I will find solution and feedback to you soon.

    Regards, Andy
  • Customer

    Posted by: eyadha, Aug 16, 2017 at 23:32 (2 months ago)

    okay i'm waiting
  • Supporter

    Posted by: shopifysupport, Aug 17, 2017 at 03:49 (2 months ago)

    Hi, I have fixed your problems.
    Now variant product is working.
    please try to click variant param and see result.

    if you are really with my support then please rate for me. Thank

    Regards, Andy
  • Supporter

    Posted by: shopifysupport, Aug 17, 2017 at 03:49 (2 months ago)

    https://ifinder.us/products/2017-high-waist-skinny-jeans-long-pants-female-scratch-worn-feet-vintage-cowboy-pencil-denim-pants-women-slim-hole-jeans-blue
  • Customer

    Posted by: eyadha, Aug 18, 2017 at 22:00 (2 months ago)

    im sorry but it dose n't work !! and this item already have 2 colors black and blue and they are available before !
    i was asked u about variant in product page i don't need swatch color cuz i have product with same color but different style !!
    so i need swatch by box.
    you say there many options for variant i need just swatch as box ! "combo box"
  • Supporter

    Posted by: shopifysupport, Aug 21, 2017 at 01:45 (a month ago)

    hi, now I can not access your admin. Please invite me again.
    my email is chungk4bictu@gmail.com
    I fixed variant product. you can check my link which I sent to you. if you have other problem with variant product then please send to me that link.
    swatch color is design of this theme.

    Regards, Andy


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