• Supporter

    Posted by: Kazim Vu, Aug 9, 2017 at 02:31 (10 months ago)

    Hi Shop2017
    I checked on your site and did not get the same problems as you mentioned ( see the attachment screenshot). The cause may be your product images, they are not the same size. Please check again and lemme know.
  • Customer

    Posted by: Shop2017, Aug 9, 2017 at 18:34 (10 months ago)

    Yes this problem is only at this product category.

  • Supporter

    Posted by: Kazim Vu, Aug 10, 2017 at 04:20 (10 months ago)

    Did you change it? I have checked and found it works now.
  • Customer

    Posted by: Shop2017, Aug 12, 2017 at 19:43 (10 months ago)


    No I dont changed anything and its still there. Also I found another problems with the product picture.

    I would like, that the product picture gets automatically minimized so that the whole product is visibly. Also the titles have to be in the same high. It isnt that beautiful, when the product boxes have different highs.

    Thank you for your help!
  • Supporter

    Posted by: Kazim Vu, Aug 13, 2017 at 08:16 (10 months ago)

    As i mentioned at the last ticket. Please upload the same product image size. It's the best if the dimensions of product images are 1000x1000 or more. After that you should backup all your site and install, config and excute the Regenerate-thumbnails plugin.
    You can refer this link: https://wordpress.org/plugins/regenerate-thumbnails/
    Hope it useful for you!


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