• Customer

    Product license visual composer

    Posted by: promittere Aug 8, 2017 at 18:43 (2 months ago)
    Dear Sir or Madam,

    i do not have any license for your visual composer. Since that, i cannot use it anymore. Would you mind to help me with that ?

    Cheers,

    Stefan

  • Admin

    Posted by: james, Aug 9, 2017 at 03:19 (2 months ago)

    Hi

    We have seen your ticket. We bought one extended license for VC. You can update it by updating our theme.

    Also if you want to update directly from your site, you can buy an single license of VC. All of other themes are the same.

    Cheers
  • Customer

    Posted by: promittere, Aug 12, 2017 at 07:36 (2 months ago)

    Hi,

    so there is no VC licence included in the purchase of tech one theme ?

    Cheers,

    Stefan
  • Supporter

    Posted by: Kazim Vu, Aug 13, 2017 at 02:36 (2 months ago)

    As my admin's mentioned above. We included the Visual Composer plugin in our theme for free, so you do not need the license to activate it, after you activate theme, you can also install and activate this plugin on your site. Then you can enable the item you want to edit by using VC as the attachment screenshot. If you have other questions, do not hesitate to contact with me. I will help you.
    Thank you and Have a great day!
  • Customer

    Posted by: promittere, Aug 20, 2017 at 09:58 (2 months ago)

    Thank you very much, but still... it says i have to get a license for it... i cannot use it anymore.

    Would you mind to help me with that ?

    Cheers,

    Stefan
  • Supporter

    Posted by: Kazim Vu, Aug 21, 2017 at 03:41 (a month ago)

    Hi promittere
    Did you do as the attachment screenshot above? Please provide your Admin login + FTP accounts details via secret information area? I would like to check direct on you site and fix it.
    Waiting your reply!

    Regards,

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