• Supporter

    Post by: shopifysupport, May 18, 2017 at 07:05 (3 months ago)

    Hi,
    please extract your package and only install theme file.

    http://prntscr.com/f95w9u

    if you want to develop your site, I hope that I can help you.

    I have developed more websites for customer from this theme.

    Regards, Andy
  • Customer

    Post by: mootsclothing, May 18, 2017 at 13:48 (3 months ago)

    That isn't working either. I'm not paying someone extra to UPLOAD a file to my site. I paid for a file that should have been readily available and working to upload. If this isn't uploaded to my site by the end of the day I will be contacting both themeforest and my credit card company, because what you are running is a scam - "must pay more to upload a file" yeah no - that's not how this works.
  • Supporter

    Post by: shopifysupport, May 19, 2017 at 09:47 (3 months ago)

    hi,

    maybe you don't understand my feedback.

    I sent to you my guide: http://prntscr.com/f95w9u

    Regards, Andy

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