• Customer

    Multiple failures

    Posted by: baforta Mar 6, 2017 at 10:13 (7 months ago)
    Problems I encountered that have to be solved immediately!

    -The search in the site does not work
    -Cart does not work when adding products
    -Navigation does not work (-> useless when going via mobile)

    Please adjust these things in my site immediately as it is a big risk

  • Supporter

    Posted by: shopifysupport, Mar 7, 2017 at 11:50 (7 months ago)

    Hi,

    I checked your problems and resolve your problems.

    please check it again.

    Regards, Andy
  • Customer

    Posted by: baforta, Mar 7, 2017 at 14:35 (7 months ago)

    Thank you for the support. Looks fine!
  • Supporter

    Posted by: shopifysupport, Mar 9, 2017 at 03:08 (7 months ago)

    okie.

    Regards, Andy
  • Customer

    Posted by: baforta, Apr 10, 2017 at 13:59 (6 months ago)

    Hi,

    Other problems have occured:
    1) The login for clients does not work. I'd like to have it non-active for now
    2) The newsletter request when entering the site has two flaws. Firstly, ithe cookie doesn't work. it appears on every new page visit. Secondly, the "do not mention again" button is not visible.
    3) How do I change the slider for the homepage. Haven't been able to figure that out.

    Thanks in advance. Again great support last time.
  • Supporter

    Posted by: shopifysupport, Apr 11, 2017 at 10:17 (6 months ago)

    Hi,

    1/ http://prntscr.com/ev2drp

    2/ I checked and see that it is working normally.

    3/ you need to install this app: https://apps.shopify.com/nitro-powerfull-slider-partner
    and read this guide: https://www.youtube.com/watch?v=VcEbrkrAoYw&feature=youtu.be


    Regards, Andy
  • Customer

    Posted by: baforta, Apr 14, 2017 at 07:22 (6 months ago)

    Hi Andy,

    Let me be more specific.

    1. The login might work but the "wishlist" doesn't exist...
    2. The newsletter request keeps popping up (so not every 3 days)
    3. Thanks, that's clear.

    Thanks for you help.

    Kind regards,
  • Supporter

    Posted by: shopifysupport, Apr 16, 2017 at 04:36 (6 months ago)

    Hi,
    1. I have resolved wishlist problem. Now it is working.
    2/ I set cookie 3 days: http://prntscr.com/ewzti5 and this is document: http://stackoverflow.com/questions/1458724/how-do-i-set-unset-cookie-with-jquery

    Regards, Andy
  • Customer

    Posted by: baforta, Apr 19, 2017 at 11:24 (6 months ago)

    Andy,

    Both issues have not been resolved.

    It is getting pretty ennoying to have to ask multiple times.
  • Supporter

    Posted by: shopifysupport, Apr 20, 2017 at 02:43 (5 months ago)

    Hi,

    1. The login might work but the "wishlist" doesn't exist... .=> I fixed this problem please show me your screenshot
    2. The newsletter request keeps popping up (so not every 3 days) => About this one, I checked on my computer and my mobile phone, it is working now
    3. Thanks, that's clear. = > this one is ok. Because you said that's clear.

    Please send to me your screenshot if you have problem. I will try to help you more.

    Regards, Andy
  • Customer

    Posted by: baforta, Apr 20, 2017 at 12:01 (5 months ago)

    Hi Andy,

    I've made a "print screen movie" to show you that 1) the newsletter pops-up every single time 2) the wishlist is not working.
    https://youtu.be/5VLs4vf8W8k
    https://youtu.be/5VLs4vf8W8k

    You will notice that certainly the newsletter is crazy ennoying.
  • Customer

    Posted by: baforta, Apr 21, 2017 at 12:42 (5 months ago)

    Update?
  • Supporter

    Posted by: shopifysupport, Apr 21, 2017 at 13:52 (5 months ago)

    Hi, I have fixed wishlist. please check it again.

    and I have disabled popup newsletter.

    Regards, Andy
  • Customer

    Posted by: baforta, May 6, 2017 at 19:28 (5 months ago)

    Dear,

    The link via the instagram icon in the header doesnt work.

    FYI the one in the footer does work.

    Kind regards,
    Anthony
  • Supporter

    Posted by: shopifysupport, May 7, 2017 at 03:56 (5 months ago)

    Hi, please send to me your screenshot. I will check and resolve your problem now.

    Regards, Andy
  • Customer

    Posted by: baforta, May 8, 2017 at 13:29 (5 months ago)

    Not a lot to screenshot. The icon in the header doesn't link to the instagram page

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