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From: 11th February, 2018 to 20th February, 2018
We will re-open: 21st February, 2018
282 topics
TOPIC POSTS LAST POSTER
Ovi layout

By nsaivamsi in PrestashopSuperShop, Feb 4, 2018 at 15:18

Hello,

Here when I see on your back end, Layout control module is being enabled already and your site is still working well.

3

By: yame
12 days ago Feb 5, 2018 at 07:40

Size chart

By nsaivamsi in PrestashopSuperShop, Feb 4, 2018 at 16:56

Here. As I configured size chart for your site, I still see it on product detail page.
Please check again

3

By: yame
12 days ago Feb 5, 2018 at 07:13

How can I add / change footer?

By javier1019 in WordPressMazano, Feb 5, 2018 at 05:47

Hi javier1019
In your case, maybe you have removed it. However, you can rebuild at the dashboard>>Footers>>enter your footer name>>click on Templates choose Default Template Tab and then choose your footer as the attachment screenshot. Please do it and let me know your results. If you have other questions, do not ...

1

By: Kazim Vu
12 days ago Feb 5, 2018 at 08:34

Cant set home button on top menu

By wovencott in PrestashopBoutique, Feb 2, 2018 at 09:25

Hello,

If you want to have the category as the homepage, you can create category page, remove homepage or your site.
Or you can provide me your account. I will make the change for you

4

By: yame
11 days ago Feb 6, 2018 at 02:04

Product Variations

By MNTARP in WordPressTechOne, Feb 1, 2018 at 16:20

Good morning
I think that something maybe wrong when you have added them because i have never seen these errors before. Please study this link: https://docs.woocommerce.com/document/variable-product/
Also, i would like to check directly on your site however i could not access your WP Admin login accounts. Please check again and let me ...

3

By: Kazim Vu
11 days ago Feb 6, 2018 at 03:11

Custom Menu Title clickable?

By INGESIST in WordPressTechOne, Feb 5, 2018 at 17:24

Good morning, INGESIST
It's possible however you have to custom by yourself or connect to customized service, where they can help you. I am really sorry because i do not support for custom work. I support for the default of theme only. If you have other questions, do not hesitate ...

1

By: Kazim Vu
11 days ago Feb 6, 2018 at 02:36

Product variant

By boraerd in ShopifyTechone, Jan 28, 2018 at 17:31

Hi,
Please view size logo on our theme.


Regards, Andy

5

By: shopifysupport
9 days ago Feb 8, 2018 at 02:31

Product Categories

By alexbotz in WordPressKuteShop, Jan 31, 2018 at 19:08

Its fixed. Please check and let me know
Regards

18

By: Kazim Vu
11 days ago Feb 6, 2018 at 09:46

Logo and Menu Issue

By sardincar in WordPressFastShop, Jan 2, 2018 at 15:37

Hi
I have checked and found that you have updated to the Woo 3.3.0. In this case, you can set at the Appearance>Customize>>Woo Commerce.
Regards

29

By: Kazim Vu
11 days ago Feb 6, 2018 at 09:45

Change Send to a friend Link

By Daghes in WordPressJazmine, Feb 6, 2018 at 10:37

Hello,

You can change the function: jazmine_utilities_single_product in /wp-content/themes/jazmine/framework/includes/woo-functions.php folder.

Regards,
Yame

1

By: yame
10 days ago Feb 7, 2018 at 04:18

Error in the cart

By acomtois in WordPressBoutique, Feb 5, 2018 at 22:04

I am very glad when your problem solved.
If you have other questions, do not hesitate to contact with me. I will help you.
Thank you and Have a great day!

4

By: Kazim Vu
10 days ago Feb 7, 2018 at 00:33

Error menu in the mobile version

By gcompublicidad in WordPressWorldmart, Feb 2, 2018 at 13:16

This function will be updated in the next version and some other changes.
Hope that you will go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really very worth with me.
Thank you
Yame

5

By: yame
10 days ago Feb 7, 2018 at 01:50

Problem during Theme Installation

By LucianoVelez in ShopifyTechone, Feb 6, 2018 at 19:03

Hi,
you need to extra it and you will see 3 folders. http://prntscr.com/ibobt3
Then click "techone_package01" folder. Select 1 homepage and upload it: http://prntscr.com/iboc35

Regards, Andy

1

By: shopifysupport
9 days ago Feb 8, 2018 at 02:28

How to uninstall the demo content imported in Nyooz theme

By a_maharajan in WordPressNyooz, Feb 6, 2018 at 19:19

Hello a_maharajan,

As I can understand you mean is that: You install NYOOZ theme with the demo content. Now you want to delete demo content and import your data from the previous site to the new site, don't you? If that, it is impossible, mate.

Or I am misunderstanding you...
Regards,
Yame

1

By: yame
10 days ago Feb 7, 2018 at 03:20

Customize product view

By gb3k in WordPressBoutique, Feb 6, 2018 at 19:22

Hi
I have checked and found that you have remove the add to wishlist, compare buttons. About the print and sent to a friend buttons issues, you enter the dashboard choose Boutique>>Theme Options>>Custom JS/CSS and enter these css codes:
.product-details-right.style2 .share a {
display: none;
}
- ...

1

By: Kazim Vu
10 days ago Feb 7, 2018 at 01:00

Kute- Boutique Shortcodes

By gb3k in WordPressBoutique, Feb 6, 2018 at 19:24

The cause bu you have not enable Visual Composer. As i mentioned at the last ticket. Please do it and let me know.
Regards

1

By: Kazim Vu
10 days ago Feb 7, 2018 at 00:53

WP Bakery

By gb3k in WordPressBoutique, Feb 6, 2018 at 19:59

Good morning
In this case, you enter the dashboard choose Visual Composer>>Role Manager and do as the attachment screenshot. Please do it and let me know your results.
Regards

1

By: Kazim Vu
10 days ago Feb 7, 2018 at 00:47

Can't upload Demo content

By ayodeey in WordPressKuteShop, Jan 30, 2018 at 11:14

Good morning,
The cause by the post_max_size and upload_max_filesize are not the same values. As i mentioned above, they should be the same( post_max_size 64M, upload_max_filesize 64M). Please check and try again. If it does not work, please connect via skype: itsonla. I would like to live chat and solve ...

3

By: Kazim Vu
10 days ago Feb 7, 2018 at 00:50

Missing Visual Composer for Header and Footer

By kaarafarinan in WordPressBoutique, Feb 6, 2018 at 15:13

In this theme, you can not edit it. If you have any change, you can custom at the wp-content\themes\kute-boutique\templates\headers
Regards

3

By: Kazim Vu
10 days ago Feb 7, 2018 at 09:38

Shopping Cart link does not work

By kaarafarinan in WordPressBoutique, Feb 6, 2018 at 15:19

I am very glad when your problem solved.
BTW, please DO NOT forget go here: http://themeforest.net/downloads then rate me a good review + 5 stars. It's really worth with me.
Thank you and Have a great day!

3

By: Kazim Vu
10 days ago Feb 7, 2018 at 09:39

Product Hover Link Issue

By digitalash in WordPressMerci, Jan 25, 2018 at 12:17

Hi there,

You can see the attached image, on the MacBook Computer appear the issue: "woo-catalog-enquiry-custom-button" had blocked the "class single-add-to-cart-button". So, to resolve this problem, please uninstall the WooCommerce Catalog Enquiry plugin on your site.

Best Regards,

7

By: hoangthikhanhbg
9 days ago Feb 8, 2018 at 03:02

Deals of the day

By nsaivamsi in PrestashopSuperShop, Feb 7, 2018 at 17:24

Hello,

You have to set for the discount days for your products then add the same discount days for Supershop - Discount products module.

If you set this already and yourDeals of the day feature still does not work, please provide me your back end account. I will check your site

Regards,
Yame

1

By: yame
8 days ago Feb 9, 2018 at 03:58

Need To Remove Footer

By VanTillie in WordPressWorldmart, Feb 7, 2018 at 22:14

Goodmorning
In this case, you enter the dashboard choose Worlmart>>Footer Builder>>Your Footer and do as the attachment screenshot. Please do it and let me know your resultst. If you have other questions, do not hesitate to contact with me. I will help you.
BTW, Could you go here: http://themeforest.net/downloads then ...

1

By: Kazim Vu
9 days ago Feb 8, 2018 at 02:32

How to check the MObile functions

By thinkjsk in WordPressWorldmart, Feb 7, 2018 at 22:30

Good morning, thinkjsk
Where's your new logo? Could you take some screenshot to describe your issue? Also, please provide you wordpress Admin login + FTP accounts via secret information area. I would like to check directly on your site and show you how to fix them.
Regards

1

By: Kazim Vu
9 days ago Feb 8, 2018 at 02:37

Regular price is not crossed out in product list

By tpejcha in PrestashopTechOne, Feb 1, 2018 at 22:08

Hello tpejcha,

I already sent your accounts to my coders and I am also waiting for their feedback.

I will inform you whenever they give me any news

Thanks for your understanding

5

By: yame
2 days ago Feb 15, 2018 at 04:54

progressive page number disappear

By marcopictures_1 in WordPressKoolShop , Feb 7, 2018 at 14:32

Good morning,
The cause by you are turn on the Try to ajaxify the shop. Please turn off as the attachment screenshot and let me know your results.
Regards

4

By: Kazim Vu
8 days ago Feb 9, 2018 at 01:16

Page stores

By luisdsousa in PrestashopLeka, Jan 30, 2018 at 10:27

Hello moiettoi,

As I can see you already has map for your Contact Us page.
If you want to change ip address for map, please see my attachment below. I guide you to change this info.
For add text in Contact Us page, I send you the IP address for today and if ...

11

By: yame
8 days ago Feb 9, 2018 at 07:38

Kutetheme Phiên bản: 1.7.8 bị lỗi khi cập nhật WooCommerce Phiên bản 3.3.0

By lucaphuoc in WordPressKuteShop, Jan 31, 2018 at 10:38

Hi ban
Hàng chữ hàng chữ: "desktop-columns-3 tablet-columns-2 mobile-columns-1" thì coders đã fixed rồi. Còn thông báo chứa một số file đã quá cũ, đấy chỉ là cảnh báo và không ảnh hưởng gì đến sit, bên mình đang fix và update theme sớm nhất có thể.
Cám ơn bạn

6

By: Kazim Vu
8 days ago Feb 9, 2018 at 01:35

Product Additional information

By rynojacobs in ShopifyTechone, Feb 8, 2018 at 21:10

Hi,
please add my email to your store.
I will check and resolve your issue.
My email is chungl4bictu@gmail.com

Regards, Andy

1

By: shopifysupport
3 days ago Feb 14, 2018 at 01:38

When TechOne theme enabled, Appearience -> Menus not working

By digijuice in WordPressTechOne, Jan 31, 2018 at 11:50

Hi digijuice
The cause by your plugins they are conflicted together. Please deactive for each plugin and then check your menu again. My coders said that they forgot the plugin name. If it does not work, please provide your main admin login + FTP accounts via secret information area. My ...

6

By: Kazim Vu
5 days ago Feb 12, 2018 at 06:50

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