280 topics
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I can't Import demo template

By treedesigns in WordPressNost, Sep 5, 2017 at 23:50

Hi,

Can you provide us the information about: Admin WordPress Login, Backend account and Cpanel?
(Put in secret information box).

Because we cannot access your site and your backend account.
See attached image: http://prntscr.com/ghoqmi

Please respond to us as soon as possible. Thanks for your patience!

Best regards,

Khanh Hoang

1

By: hoangthikhanhbg
a month ago Sep 6, 2017 at 07:55

How do you edit and or add a Mega Menu

By jppv in WordPressNost, Sep 9, 2017 at 18:03

Hi mate,

You can edit and add a Megamenu as follows:
See attached image: http://prntscr.com/gjnzvh

We will update Documentation for the next version of the No'st theme.
It will be easier for you to add or edit Megamenu.


Best regards,

Khanh Hoang.

1

By: hoangthikhanhbg
a month ago Sep 11, 2017 at 08:15

how do i add sign up in top menu?

By virtuesdesign in WordPressBoutique, Sep 11, 2017 at 08:12

Hi,

Currently, the style header no 14 of the Boutique theme doesn't support the Login/ Register section on the Topbar menu.
You can add a menu item.

If you have installed the Woocommerce Plugin then use the My Account page.
If you haven't installed Woocommerce Plugin, you can use the default Login link.

See ...

1

By: hoangthikhanhbg
a month ago Sep 11, 2017 at 10:16

how do i modify the myAccount page on kutethemes?

By virtuesdesign in WordPressBoutique, Sep 11, 2017 at 08:47

Hi mate,

We have fixed the issue on your site.
Please recheck your site.

See attached image: http://prntscr.com/gjq5ud

Contact us if you have any problems with the theme.
Thanks for your patience!


Best regards,

Khanh Hoang

2

By: hoangthikhanhbg
a month ago Sep 11, 2017 at 10:05

Problem class-vc-sort.php

By dss213 in WordPressNost, Sep 5, 2017 at 19:24

Hi,

We have fixed the issue on your site.
Please recheck your site.

See attached image: https://prnt.sc/gjpr1h

Contact us if you have any problems with the theme. You are always welcome!
Thanks for your patience!


Best regards,

Khanh Hoang.

10

By: hoangthikhanhbg
a month ago Sep 11, 2017 at 10:24

Product pinning at Woocommerce product category

By Tackis in WordPressNost, Sep 11, 2017 at 10:26

Hi mate,

We are still developing these plugins. Pinned products only appear on the page when you call that shortcode.
If you would like pinned products to appear in the Woocomerce categories or any other page,
you can use our customized services, we will help you!

(Please click here: http://support.kutethemes.net/offer/add to ...

1

By: hoangthikhanhbg
a month ago Sep 12, 2017 at 10:03

How can I extend the width of the Mega Menu drop downs?

By jppv in WordPressNost, Sep 12, 2017 at 08:16

Hi mate,

You can extend the width of the main Megamenu drop down in the Menu builder.
Using Visual Composer to build Menu, you will be able to easily customize it.


Best regards,

Khanh Hoang.

1

By: hoangthikhanhbg
a month ago Sep 13, 2017 at 00:58

Instalation

By maxrusvel in WordPressLuckyShop, Sep 14, 2017 at 15:39

Hi Maxrusvel,

My Coder had installed and imported full demo content of the Luckyshop theme for your site.
Please recheck your site!

Contact me if you have any problems with the theme.
You are always welcome! Thanks for your patience!


Best regards,

Khanh Hoang.

3

By: hoangthikhanhbg
27 days ago Sep 22, 2017 at 07:29

Things to solve

By leonardbb in WordPressCosre , Sep 9, 2017 at 21:07

Hi Leonardbb,

We can build Home Parallax demo page for your site.
Unless you provide us the information about: Admin WordPress Login details, FTP (SFTP) account and Cpanel, please?
(Put in the secret information box).

Please respond to us as soon as possible.
Thanks for your patience!


Best regards,

Khanh Hoang.

6

By: hoangthikhanhbg
a month ago Sep 16, 2017 at 08:39

Dezi Tab Widget 'Unable to load tab content'

By quevisiongrafica in WordPressDezi, Sep 14, 2017 at 01:13

Hi,

We have checked and found that there was a plugin that you have installed that lead to JS error.
This plugin blocks Dezi theme's Ajax Widget Tab activity and causes error: "Unable to load tab content".

Please check out the plugins by deactivating the plugins that you have installed and checking ...

5

By: hoangthikhanhbg
a month ago Sep 16, 2017 at 10:18

Demo Content

By Mohsinsidd in WordPressFastShop, Sep 17, 2017 at 19:38

Hi,

Have a good day!
We have fixed the issue on your site. Please recheck your site.
Contact us if you have any problems with the theme. You are always welcome!

Could you go here: http://themeforest.net/downloads
then rate us a good review + 5 stars, please?
It's really very worth with ...

4

By: hoangthikhanhbg
a month ago Sep 19, 2017 at 02:00

Dezi Theme: Undesired placehold.it images

By mandelbrotstd in WordPressDezi, Sep 18, 2017 at 16:18

Hi,

Please provide us the information about: FTP (SFTP) and Cpanel account.


Best regards,

Khanh Hoang.

1

By: hoangthikhanhbg
a month ago Sep 19, 2017 at 08:30

Why is my "LOGIN" popup displaying differently than your demo does?

By jppv in WordPressNost, Sep 11, 2017 at 01:53

Hi,

I can't login to your site. Please recheck your secret infomation.
See attached image: http://prntscr.com/gnckod

In addition, can you provide to us the information about: FTP (SFTP) account and Cpanel?
(Please put in the secret information box).

I'm looking forward to hearing from you!


Best regards,

Khanh Hoang.

5

By: hoangthikhanhbg
29 days ago Sep 20, 2017 at 07:02

Product thumbnail issue at screen res 1024px wide

By robox50 in WordPressNost, Sep 19, 2017 at 09:29

Hi Michael,

We have fixed the issue on your site. Please recheck your site.
Contact us if you have any problems with the theme.

Could you go here: http://themeforest.net/downloads then rate us a good review + 5 stars please?
It's really very worth with us. Thank you very much!


Best regards, ...

1

By: hoangthikhanhbg
29 days ago Sep 20, 2017 at 07:47

Product images not displaying on products that were already in the shop before theme was activated

By TheMadHatMedia in WordPressLuckyShop, Sep 20, 2017 at 01:26

Hi mate,

About the issue of your site, I need you provide to us the information about:
FTP (SFTP) account and Cpanel, please (put in the secret information box).

And I would be very grateful if you attached the link of the products not display. =)
I'm looking forward to hearing from ...

3

By: hoangthikhanhbg
29 days ago Sep 20, 2017 at 08:07

Content not appearing in front end

By Husseinhaji in WordPressFastShop, Sep 20, 2017 at 22:33

Hi,

We will fix directly on your site.
And I'll notify you as soon as possible when issues are resolved (about 2 days).

I would be very grateful if you would look forward to the news from us.
Thanks for your patience!


Best regards,

Khanh Hoang.

4

By: hoangthikhanhbg
27 days ago Sep 22, 2017 at 10:32

footer not select

By lapdatcameragiare in WordPressFastShop, Sep 21, 2017 at 03:19

Hi,

Tôi có 1 số điều sau:

1. Site Fastshop của bạn đã có dữ liệu quan trọng chưa, nếu chưa, chúng tôi muốn import full Demo content cho bạn.
(Import demo sẽ mất toàn bộ dữ liệu cũ, nhưng bạn sẽ có > 20 style Footer của Fastshop)

2. Bạn có đang ...

3

By: hoangthikhanhbg
27 days ago Sep 22, 2017 at 03:17

lease activate your copy of Visual Composer.

By johnmeloche in WordPressiHosting, Sep 11, 2017 at 20:49

Hi John,

Don't worry, you can ignore those warnings. You don't need to buy a license.
We have purchased the extended version of the Visual Composer plugin.

You will definitely get the latest Visual Composer Plugin updates from us.


Best regards,

Khanh Hoang.

5

By: hoangthikhanhbg
27 days ago Sep 22, 2017 at 02:09

Registration in theme

By WebParaguay in WordPressSmarket, Sep 15, 2017 at 14:03

Hi,

My IP is: 117.1.222.145


Best regards,

Khanh Hoang.

7

By: hoangthikhanhbg
27 days ago Sep 22, 2017 at 01:41

View Cart redirects to Start Page

By promittere in WordPressTechOne, Sep 23, 2017 at 10:44

Hi Promittere,

I have fixed the issue on your site. Please recheck your site.
You can do follow as: Woocommerce => Settings => Checkout => Basket page => Cart => Done.

See attached image: https://www.awesomescreenshot.com/image/2839600/7f00b393f3cdceb19495047fc8147f9a

Contact us if you have any problems with the theme.
You are always welcome! =)

Can you please ...

2

By: hoangthikhanhbg
24 days ago Sep 25, 2017 at 02:02

Theme not updating properly on all pages

By dboland1 in WordPressTechOne, Sep 23, 2017 at 01:17

Hi Dboland1,

I have fixed the issue on your site. Please recheck your site.
Techone => Theme Options => General => Developer => Developer Mode => Turn Off => Save changes => Done.

See attached image: https://www.awesomescreenshot.com/image/2839582/5d392c28ef3cf32698ebb81b73d0e7cd

Contact us if you have any problems with the theme.
You are always welcome! =)

Can ...

3

By: hoangthikhanhbg
24 days ago Sep 25, 2017 at 01:43

JTeam Theme - Woocommerce - All currencies showing dollar ($)

By dotnetworks in WordPressJteam, Sep 25, 2017 at 09:02

Hi,

You are currently using the free version of the plugin, so you can operate with 2 ANY currencies only.
See attached image: http://prntscr.com/gpprd6

If you want more currencies and features, you can make upgrade to the premium version of the plugin.
Contact me if you have any problems with the theme. You ...

1

By: hoangthikhanhbg
23 days ago Sep 26, 2017 at 01:57

Product Category Thumbnails:- All set as /wp-content/themes/techone/1x1.jpg

By anthonyshapley in WordPressTechOne, Sep 25, 2017 at 16:55

Hi Anthony,

I can't access to your Domain, please recheck.
See attached image: http://prntscr.com/gppbqi

Please send to me the information about: Admin Login details, FTP (SFTP) account and Cpanel.
(Put in the secret information box).

I'll check your site as soon as possible, when I can login to your site. =)


Best regards,

Khanh Hoang.

2

By: hoangthikhanhbg
23 days ago Sep 26, 2017 at 00:56

Categories Error

By Daraciel in WordPressSmarket, Sep 26, 2017 at 08:24

Hi Daraciel,

You are always welcom!

I would be very grateful if you go here: http://themeforest.net/downloads
then rate us a good review + 5 stars, please? It's really very worth with us. =))

Thank you so much!


Best regards,

Khanh Hoang.

4

By: hoangthikhanhbg
22 days ago Sep 27, 2017 at 02:44

Change "Footer 1" template

By Therbis in WordPressJteam, Sep 18, 2017 at 18:34

Hi,

You must be do follow as:
1. Visual Composer => Role Manager => Post types => Choose "Footer" and "Megamenu" => Done.

See attached image: http://prntscr.com/gq7jhn


Best regards,

Khanh Hoang.

5

By: hoangthikhanhbg
22 days ago Sep 27, 2017 at 07:09

KRYSTAL WORDPRESS TEMPLATE. Eliminate some Features

By mavericks-pty in WordPressKrystal , Sep 27, 2017 at 06:37

Hi Mavericks,

We have fixed the issue on your site.
Please recheck your site.

Could you go here: http://themeforest.net/downloads
then rate us a good review + 5 stars please? It's really very worth with us. Thank you very much!

Contact us if you have any problems with the theme. You are ...

1

By: hoangthikhanhbg
21 days ago Sep 28, 2017 at 04:10

Problem on installing demo content

By cusicuneyt in WordPressFastShop, Sep 27, 2017 at 07:06

Hi,

You can do follow as:
Fastshop => Theme Options => Enable Meta Box Options => Turn it off.

See attached image: http://prntscr.com/gqlkl2


Best regards,

Khanh Hoang.

1

By: hoangthikhanhbg
21 days ago Sep 28, 2017 at 03:43

Shop Top Panel

By dikobel in WordPressNost, Sep 25, 2017 at 11:36

Hi Dikobel,

1.No'st theme currently does not support the display "Shop Top Panel" on Product Page.

2.The "Shop Top Panel" also does not display the Subcategory
But we will update this feature in the upcoming new version of the No'st theme.

Thanks for your patience!


Best regards,

Khanh Hoang.

3

By: hoangthikhanhbg
21 days ago Sep 28, 2017 at 07:34

Currency Errors

By Daraciel in WordPressSmarket, Sep 26, 2017 at 08:22

Hi,

We have fixed the issue on your site. Please recheck your site.
Thanks for your patience!


Best regards,

Khanh Hoang.

4

By: hoangthikhanhbg
21 days ago Sep 28, 2017 at 03:53

Hi, want to change the OUT of stock text from green to red, any advice ?

By mrterje in WordPressSmarket, Sep 28, 2017 at 09:23

Hi,

My Coder has changed text color for your site.
Please recheck your site.

Could you go here: http://themeforest.net/downloads
then rate us a good review + 5 stars please? It's really very worth with us. Thank you very much!

Contact us if you have any problems with the theme.
You are ...

2

By: hoangthikhanhbg
20 days ago Sep 29, 2017 at 07:08

INSTALLATION SERVICE

We offer service for $29. If you would like to use it, please click here to provide your credential information.

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Use our expert service to turn your ideas into reality. Click here to provide your needed information.

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Our support service works from Monday to Friday.
Mean time (GMT +7):
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We will try to answer all the questions within 24 hours and solve them as quickly as possible