253 topics
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Last questions before going live

By rvdpteg in WordPressFastShop, Apr 12, 2018 at 10:03

Also, please provide your FTP account again. Currently, it does not work
Waiting your reply

3

By: Kazim Vu
7 days ago Apr 13, 2018 at 06:28

theme demos is not loading

By frtyaman in WordPressKuteShop, Apr 12, 2018 at 09:57

It's done. Please check check again and let me know. Your wp-admin login account, it's sent via skype. If you have other questions, do not hesitate to contact with me. I will help you.
BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? ...

4

By: Kazim Vu
7 days ago Apr 13, 2018 at 03:41

store returns broken homepage and category pages

By arewastore in WordPressWorldmart, Apr 12, 2018 at 13:53

Hello mate,

When I see your homepage and category pages (in my computer and in the other computers), I do not see any errors or bugs.
Or can you take the screenshots for the things you are talking about?
And again, provide us your accounts if you changed

Waiting for your reply....
Yame

1

By: yame
7 days ago Apr 13, 2018 at 01:27

Slow

By hecktor in WordPressWorldmart, Apr 12, 2018 at 16:56

Hello mate.

I would like to give you the answer:

1st: You should update your site. Now the latest version is 1.1.6

2nd: Loading slowly issue does not only depend on theme, but also depend on plugin's speed (one site installs 20 plugins will be different with 10 plugins), processing speed of the ...

1

By: yame
7 days ago Apr 13, 2018 at 01:44

Can my customer select color and size in product page?

By Ryu1114 in WordPressTuran, Apr 13, 2018 at 03:59

Hello mate,

If you want to select the attribute for product you want, please negative to edit a product > on tab Product data, select Variable product > Attributes > tick on Used for variations box > then you will see Variable tab. Then you can upload product images as the ...

1

By: yame
7 days ago Apr 13, 2018 at 09:57

4 of the plugins will not install

By msjester in WordPressTuran, Apr 13, 2018 at 06:42

Hello mate,

Could you please provide us your wp login + FTP account? We would like to check your site then will give you the correct answer

Waiting for your reply....
Yame

1

By: yame
7 days ago Apr 13, 2018 at 08:43

Instagram Feed Not Working

By maheshvanneldas in WordPressFameshop, Apr 4, 2018 at 08:16

I have connected your skype. I am really sorry for delay because i do not work at the weekend.
I am waiting your connection
Regards

7

By: Kazim Vu
4 days ago Apr 16, 2018 at 01:30

Where can I find the 'view wish' list icon on homepage1?

By peefour in WordPressKuteShop, Apr 12, 2018 at 02:34

Hi
As i mentioned above. In this case, customers should double click on wishlist icon to show the wishlist page. Otherwise you can choose the header style 02 or other one
Regards

4

By: Kazim Vu
4 days ago Apr 16, 2018 at 02:58

Products and Product Categories are not updating, Some pages are not working.

By Centeo in PrestashopTechOne, Apr 15, 2018 at 09:33

Hello,

I've tested your site and I see that
1. Products not show in front end and in categories and "Some of the categories are even showing 404 error when trying to reach them thru the front page": When accessing to your site, I found out that all the categories that showing ...

2

By: yame
4 days ago Apr 16, 2018 at 04:03

FOOTER payment getaways and copyright info change?

By Centeo in PrestashopTechOne, Apr 15, 2018 at 13:13

Hello,

Yes, of course to change the information you said above.
Just negative to Extensions > Footers and select the footer that you are using for your site then change the information there
You can refer my attachment below to understand.

For any questions, please contact me, I will help you
Regards,
Yame

1

By: yame
4 days ago Apr 16, 2018 at 02:37

Move product price on desktop and mobile version

By evilmc in WordPressWeryl, Apr 15, 2018 at 13:37

Hi there,

I think you need to Customized Services with this changes. Because my developer will have to edit code of Weryl theme, change theme style.
You can come here to Customized Services: http://prntscr.com/hpfpy2
http://prntscr.com/hpfq98

Best regards,

1

By: hoangthikhanhbg
4 days ago Apr 16, 2018 at 07:42

Product Image not good

By shadyshehata in WordPressFastShop, Apr 10, 2018 at 12:35

Hi shadyshehata
Could you please connect to me via skype: itsonla. I would like to live chat and need some help from you.
Waiting your connection...

Regards

3

By: Kazim Vu
4 days ago Apr 16, 2018 at 06:31

Problem installing plugins

By cebrian in WordPressTechOne, Apr 15, 2018 at 14:37

Hi
Could you please provide your wp-admin login + ftp accounts via secret information area? I would like to check directly on your site and guide you how to solve these issues.
Regards

1

By: Kazim Vu
4 days ago Apr 16, 2018 at 03:11

ECWID STORE ISSUE

By bolderdesign in WordPressNyooz, Apr 13, 2018 at 11:21

Hello,

I checked this issue and sent to my coder.
We do not support for this plugin. You customized it so we just provide you the function to help you make the description displays correctly.
You can use this function wp_specialchars_decode($output);

Regards,
Yame

2

By: yame
3 days ago Apr 17, 2018 at 03:03

SORT BY PRICE DOESN'T WORK

By JimmyShoo in WordPressTechOne, Apr 8, 2018 at 20:50

You should used the WOOF Woocommerce Product Filter and setting at the Woocommerce>>Settings>>Product Filter tab as the attachment screenshot.
Regards

8

By: Kazim Vu
4 days ago Apr 16, 2018 at 02:10

how to close "Leave A Comment" on some page

By ploygems in WordPressMerci, Apr 7, 2018 at 17:37

Hi,

You can see this video: http://recordit.co/7IRcn5JfNz
You can do follow this video if you want to turn off Comment in other pages.
Maybe due to your website in Thailand language, not English so i had some mistakes. Apologize!

Best Regards,

5

By: hoangthikhanhbg
4 days ago Apr 16, 2018 at 09:20

change the access items (top left)

By tirsomilano in WordPressNost, Apr 11, 2018 at 14:08

Hi buddy,

I would be very grateful if you go here: http://themeforest.net/downloads and rate me a good review + 5 stars, please. Thank you in advance!
Contact me if you have any questions with Nost theme. You are always welcomed! :)

12

By: hoangthikhanhbg
4 days ago Apr 16, 2018 at 09:12

Collections list and mega menu

By wangquanpeng123 in ShopifyMaxstore, Apr 16, 2018 at 09:20

Hi,
+ Step 1: I have created a menu which is called "Main menu Andy". Please view this link: http://prntscr.com/j5zoho
+ Step 2: it contains followings subitem: http://prntscr.com/j5zp0a
http://prntscr.com/j5zpo2
+ Step 3: Create "shop[megamenu]" http://prntscr.com/j5zq0v
+ Step 4: link Main menu Andy to Navigation
Please go admin-> choose theme (Example: my theme is maxstore home 1)-> ...

2

By: andydao
3 days ago Apr 16, 2018 at 14:53

Weryl translation + checkbox

By sebasista in WordPressWeryl, Apr 14, 2018 at 11:46

Hi dear,

3. I have changed for your site. Please recheck! :)
4. Please send to me a screenshot about the checkbox which you want to add, I don't think I understood you. Looking forward to hearing from you!

Sincerely,

4

By: hoangthikhanhbg
3 days ago Apr 17, 2018 at 00:40

Image Demo

By murtadlo in PrestashopBoutique, Apr 12, 2018 at 12:56

I've sent you an email. Please check it and inform me here if you do not receive any email.
For your new issue, pls take the screenshot and provide your account? Then I will check for you

Regards,
Yame

3

By: yame
a day ago Apr 19, 2018 at 10:19

Contact bug

By evilmc in WordPressWeryl, Apr 15, 2018 at 13:33

Hi dear,

1. Zoom Out GG Map on Contact page: Change in backend, you can see attached image.
2. I don't think I can remove the Menu hover title for your site.
3. You can custom CSS here: Appearance => Theme => Customize => Additional CSS. See this video: http://recordit.co/dQzDT3mWmW

Contact me if ...

6

By: hoangthikhanhbg
3 days ago Apr 17, 2018 at 01:40

Thumbnail size

By Saulevas in WordPressMerci, Apr 16, 2018 at 19:15

Hi dear,

Please send to me the informations about: Admin WP login details, FTP (SFTP) account and CPanel. (Please put in the Secret information box).
I will find the solutions when I can login to your site!
Best regards,

4

By: hoangthikhanhbg
3 days ago Apr 17, 2018 at 09:56

Pictures dont show on mpbile version when changing product category

By dudi2606 in WordPressKuteShop, Apr 9, 2018 at 18:55

Could you please connect to me via skype: itsonla ? I would like to live chat and need more info from you.
Waiting your connection
Regards

7

By: Kazim Vu
3 days ago Apr 17, 2018 at 08:00

Top Menu (displaynavtop) doesn't appear in Home fluid width

By valedima in PrestashopLogancee, Apr 13, 2018 at 09:04

So what is the host of FTP? The previous cannot be accessed to anymore

3

By: yame
a day ago Apr 19, 2018 at 10:11

problem with sending notification messages

By Borisychev in WordPressWorldmart, Apr 15, 2018 at 18:11

Hello,

My coder checked your site.
And when he tried changing the Email sender (replaced into our email) and I also got the return email after finishing an order.
You can see in my attachment.
With your email address, I think that this is the hosting email do the order cannot send any emails. ...

7

By: yame
2 days ago Apr 18, 2018 at 01:18

Open lightbox when click on product photos on Gallery grid ?

By veptune in WordPressKoolShop , Apr 11, 2018 at 08:23

I have discussed with my coders, they said that it's default of demo and my coders have fixed direct on your site. About your intention above, you have to custom by yourself or connect to customized services, where they can help you. I am really sorry because i do ...

3

By: Kazim Vu
2 days ago Apr 18, 2018 at 07:02

Slider Revolution and Shopping Car

By fjuca in WordPressDigitalworld, Apr 15, 2018 at 22:01

I think that your host's blocked my IP also, please check and unblock it

9

By: Kazim Vu
2 days ago Apr 18, 2018 at 07:14

Option to Customize

By cebrian in WordPressTechOne, Apr 15, 2018 at 21:58

Hi cebrian
I have checked and found your theme version's too old. Please update to the latest theme version, it's version 1.3.5 and let me know your results. If you have other questions, do not hesitate to contact with me. I will help you.
Thank you and Have a great day!

3

By: Kazim Vu
2 days ago Apr 18, 2018 at 09:32

Slow Website and blurred images

By jkuduski in WordPressSmarket, Apr 17, 2018 at 09:00

Here are on my demo

5

By: Kazim Vu
a day ago Apr 19, 2018 at 05:42

Problem update vesion 3

By latecla in WordPressKuteShop, Apr 17, 2018 at 16:13

About your issues. After from 1x to 3x, you have to settings all your pages again.
Note: you should create a backup and install in your PC before and then update theme in your localhost. When theme's updated( your site's ready) you can restore to your host again. Please connect ...

2

By: Kazim Vu
2 days ago Apr 18, 2018 at 08:38

INSTALLATION SERVICE

We offer service for $29. If you would like to use it, please click here to provide your credential information.

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible