169 topics
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Site messed up

By rvdpteg in WordPressFastShop, Jun 19, 2018 at 09:35

Goodmorning
Great!. If you have any problems, please connect to me.
Thank you and have a nice day!


Kazim

3

By: Kazim Vu
4 days ago Jun 19, 2018 at 22:20

WPBakery Page Builder - update plugin

By Seedmaster-Mallorca in WordPressFameshop, Jun 19, 2018 at 10:33

If it does not work, please provide your wp-admin login + FTP accounts detail via secret information area. I will check and help you.

Kazim

2

By: Kazim Vu
4 days ago Jun 19, 2018 at 22:26

Question about the template Boutique

By manolocb in PrestashopBoutique, Jun 19, 2018 at 15:47

Hello,

Thank you for purchasing our template and hope that you will have the good time when working with this.
For your issues, I would like to give you the answer for each one:

1. - Showing 2 columns in 3 category pages: You forgot to add the module for sidebar so you ...

1

By: yame
4 days ago Jun 20, 2018 at 01:32

wpv-post-excerpt shortcode

By vbr2010 in WordPressWorldmart, Jun 18, 2018 at 15:23

As my coder checks, this is not our shortcode. When running with WP, it cannot find the name of this shortcode so it shows the normal text.
Pls check again

3

By: yame
4 days ago Jun 20, 2018 at 02:30

Theme settings are not saving changes

By lelooman in WordPressKuteShop, Jun 19, 2018 at 07:02

Good morning
Thank for using my theme. If you have any problems, please connect to me. I will check and reply asap.
Have a nice day!

Kazim

6

By: Kazim Vu
3 days ago Jun 20, 2018 at 22:45

Exclude Shopping Cart (from header)

By caspar1 in WordPressBoutique, Jun 20, 2018 at 06:38

Hi caspar1
To hide the cart icon in the header, please enter the dashboard choose Boutique>>Theme Options>> Custom JS/CSS and enter these CSS codes
.header.style18 .mini-cart .cart-link {
display: none;
}
If it does not work, please provide your wp-admin login + FTP accounts via secret information area. I will ...

1

By: Kazim Vu
3 days ago Jun 20, 2018 at 22:51

Update to merci 2.1 errors

By amallios in WordPressMerci, Jun 17, 2018 at 08:35

hi
I have got it. Could you please provide your FTP account via secret information area? I would like to check and fix asap.( I think that the cause maybe by your php version, it should be PHP 5.6.x or 7.1.x)
Regards

5

By: Kazim Vu
4 days ago Jun 20, 2018 at 09:18

RWD issues

By Pollimediafi in WordPressMerci, Jun 19, 2018 at 08:03

thanks. Please connect to me if you need help.
Regards

6

By: Kazim Vu
4 days ago Jun 20, 2018 at 09:01

Category Thumbnails

By annouqp in PrestashopSuperShop, Jun 18, 2018 at 08:07

Hope that they will help you to solve this issue

12

By: yame
3 days ago Jun 21, 2018 at 00:59

Bifuny - fitness - Home13 - demo import does not work

By Bluemao in WordPressBifuny, Jun 17, 2018 at 21:19

Replied. My time zone's GMT +7

Regards

25

By: Kazim Vu
3 days ago Jun 21, 2018 at 05:50

Some questions about the theme

By seoperrot in WordPressKrystal , May 7, 2018 at 08:15

Hi IdealPlus-prigornica2,
By the default of the Krystal theme, it support for the Krystal:product short code only( see the attachment screenshot). In your case, you have to custom by yourself or contact to Customized Services, where they will help you. I am really sorry because i do not support for ...

13

By: Kazim Vu
3 days ago Jun 21, 2018 at 05:41

site slow and down

By sami2006s in WordPressKuteShop, May 18, 2018 at 14:37

Great. If you have other questions, please connect to me. I will check and reply you asap.
Have a nice day!

Kazim

49

By: Kazim Vu
3 days ago Jun 20, 2018 at 22:56

Theme multistore

By tiagourmet in PrestashopBoutique, Jun 11, 2018 at 10:14

I can access to your back end site. However it is forbidden. You may lock something. Please let me know how I can check your site
Also, you FTP account cannot be accessed to. It is not correct. Please check it again.

9

By: yame
3 days ago Jun 21, 2018 at 01:13

VC not working for Footer

By caspar1 in WordPressBoutique, Jun 21, 2018 at 05:06

Hi caspar1
In your case, you enter the dashboard choose WPBakery page Builder >>Role Manager>>Custom and check all as the attachment screenshot. Please do it and let me know your results. If you have other questions, do not hesitate to contact with me. I will help you. BTW, Could you go ...

1

By: Kazim Vu
3 days ago Jun 21, 2018 at 05:49

placeholder image

By pontkom in WordPressTechOne, Jun 17, 2018 at 14:53

Hi pontkom,
In your case, please enter the dashboard choose Appearance>>Customization>>Woocommerce>>Image Product and choose 1:1 or Custom option. Please do it and let me know your results.
Regards

8

By: Kazim Vu
2 days ago Jun 22, 2018 at 04:38

Multiple issues with theme settings

By Mos-Martin in WordPressMedien, May 27, 2018 at 14:01

I've sent you an email. Please check it and inform me if you do not receive any email

27

By: yame
2 days ago Jun 22, 2018 at 01:04

On product page related products issue

By aquaspade in WordPressWorldmart, Jun 22, 2018 at 06:03

Hello @aquaspade,

Yes, you can change the layout for Related products block. We have 3 designs for this and you can tell me the one you want. Then provide me your wp admin + FTP account, we will do it for you.

Waiting for your reply ...
Yame

1

By: yame
2 days ago Jun 22, 2018 at 07:20

Bug: Cart Page Broke and Outdated WooCommerce Files

By michelledriman in WordPressBoutique, Jun 20, 2018 at 08:20

Hi michelledriman
I have checked and did not get the same your attached file above. The cart page still exists the Checkout button as the attachment screenshot. Please check again and let me know.
Regards

11

By: Kazim Vu
18 hours ago Jun 23, 2018 at 16:19

Translate woocoomerce in Boutique

By nichar in PrestashopBoutique, Jun 22, 2018 at 08:29

Hello mate,

I think you are submit the wrong ticket. Here is Prestashop template and we just support for the things related to Prestashop.
So, please submit another ticket on WordPress template - Boutique theme then provide accounts. The supporter there will help you.

Regards,
Yame

1

By: yame
2 days ago Jun 22, 2018 at 09:44

Remove menu hover text

By weareshylight in WordPressBoutique, Jun 21, 2018 at 14:39

Hi
I am clear now. My coders will check and help you on coming Monday. If you have other questions, please connect to me.
Regards

4

By: Kazim Vu
19 hours ago Jun 23, 2018 at 15:14

Changing the text in "Send to a friend" share to mail button to reflect the shared product

By kupes in WordPressFastShop, Jun 22, 2018 at 12:50

Hi kupes
It's default of the woo-commerce. In your case, you have to custom by yourself or connect to customize services, where they can help you. I am really sorry because i do not support for custom work. If you have other questions, please connect to me.
Have a nice weekend!

Regards

1

By: Kazim Vu
18 hours ago Jun 23, 2018 at 16:04

The core version

By onurowich in WordPressKuteShop, Jun 12, 2018 at 22:13

Hi onurowich
Could you please provide your wp-admin login + FTP accounts details via secret information area? My coders will check and help on coming Monday.
Have a nice weekend!

Kazim

4

By: Kazim Vu
19 hours ago Jun 23, 2018 at 16:00

Theme Installation

By skumar96 in WordPressSmarket, Jun 22, 2018 at 22:48

Hi skumar96
May i remove all your demo contents and re-install from scratch? Also, please provide your FTP accounts via secret information area. I would like to check your host before.
Regards

1

By: Kazim Vu
19 hours ago Jun 23, 2018 at 15:53

LuckyShop - Multi-Purpose HTML Template ( Index-4, Index-5, Index-6) Regarding

By prabhuti-systems in HTML TemplatesLuckyShop, Jun 23, 2018 at 06:44

Hi prabhuti-systems
I am really sorry when hearing about that. My coders will check and reply you on coming Monday!
Thank for your patience!

Regards,

1

By: Kazim Vu
19 hours ago Jun 23, 2018 at 15:07

Out of date WooCommerce theme templates

By dracogto in WordPressTechOne, May 28, 2018 at 03:22

To update the TechOne theme:
Step 1: Backup your site( Include codes + Database)
Step 2: From the dashboard>>Appearance>>Theme, you need to activate the default template( Ex; Twenty Seventeen theme)
Step 3: Click on TechOne and then click Delete( look down in the right). NOTE: DO NOT delete the TechOne-Child
Step 4: Return the ...

9

By: Kazim Vu
10 hours ago Jun 24, 2018 at 00:13

WooCommerce Template File Out of Date

By brklynweb in WordPressKrystal , Jun 21, 2018 at 19:44

I am really sorry. I can not help without your WP-admin login + FTP accounts. About the WooCommerce Template File Out of Date issue, please waiting for next version. My coders are checking and update theme asap.
Regards

5

By: Kazim Vu
5 hours ago Jun 24, 2018 at 05:28

Custom Fields Not Showing

By brklynweb in WordPressKrystal , Jun 23, 2018 at 01:28

I am really sorry because i do not support for other plugins, they do not exist in the Krystal package. If you have any changes, you have to custom by yourself or connect to Customized Services.
Regards

3

By: Kazim Vu
5 hours ago Jun 24, 2018 at 05:32

Footer Function Missing Composer Open

By brklynweb in WordPressKrystal , Jun 24, 2018 at 02:05

Hi
The cause maybe by you have not enable the WPBakery Page Builder for your footers, please enter the dashboard and do as the attachment screenshot and do not forget reply your results.
Regards

1

By: Kazim Vu
5 hours ago Jun 24, 2018 at 05:26

MULTISTORE FUNCTIONS IS MISSING

By nuname in PrestashopSuperShop, Oct 23, 2017 at 19:48

I WAITING TOO LONG GIVE ME MY MONEY BACK RIGHT NOWOR I WILL MAKE NICE COMMENT FOR YOU AND MORE

22

By: nuname
4 months ago Feb 10, 2018 at 16:21

Leka, oviclayoutcontrol

By seosystempl in PrestashopLeka, Sep 4, 2017 at 14:26

This problem was resolved ? because my shop still opening very slow...

2

By: seosystempl
2 months ago Apr 13, 2018 at 12:56

INSTALLATION SERVICE

We offer service for $29. If you would like to use it, please click here to provide your credential information.

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

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Mean time (GMT +7):
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