305 topics
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DEMO INSTALLATION ISSUES

By rjmxinc in WordPressX.Shop, Nov 16, 2017 at 07:30

Hi,

I have imported all Demo content for your site. Please recheck!
See image: http://prntscr.com/he5itd


Sincerely,
Khanh Hoang.

6

By: hoangthikhanhbg
19 days ago Nov 23, 2017 at 09:57

WP Bakery

By Cartridgecom in WordPressSmarket, Nov 20, 2017 at 11:57

As we mentioned above. We included the Visual Composer plugin in our theme for free, so you do not need the license to activate it, after you activate theme, you can also install and activate this plugin on your site.

Regards,

6

By: Kazim Vu
21 days ago Nov 21, 2017 at 10:07

RTL Problem

By amirahangari in WordPressDigitalworld, Nov 20, 2017 at 11:36

i have upload the digitalworld-v1.1.7.zip file but i could not unzip via FTP accounts

4

By: Kazim Vu
20 days ago Nov 22, 2017 at 04:22

Customize main-menu

By neuertomcat75 in WordPressQuinto, Nov 21, 2017 at 10:12

Good morning, neuertomcat75
I have checked and found that you have not install the Quinto theme( see the attachment screenshot, you have uploaded my theme only). In this case i could not check and give solution. Please install my theme and let me know. If you have other questions, do not ...

2

By: Kazim Vu
21 days ago Nov 22, 2017 at 02:37

Left column category page

By JanVer1234 in PrestashopTechOne, Nov 21, 2017 at 10:40

Hello,

Your problem with missing page in PSFrame builder is quite weird.
Please provide again your FTP account. My coder will check in code for you
I cannot access to Ftp above

Regards,
Yame

1

By: yame
20 days ago Nov 22, 2017 at 04:22

Slider, WP bakery not working & can´t update merci toolkit

By eltore in WordPressMerci, Nov 20, 2017 at 21:22

Hi,

Slider Revolution: I have imported for your site. Please recheck!
See image: http://prntscr.com/hdn8gg
And do not hesitate contact me if you need help!

Can you come here: http://themeforest.net/downloads and rate me a good review + 5 stars please?
It's really very worth with me. Thank you very much!



Sincerely,
Khanh Hoang.

5

By: hoangthikhanhbg
20 days ago Nov 22, 2017 at 07:40

Product pictures not showing on front page

By Mikycoud in WordPressFastShop, Oct 23, 2017 at 15:45

About this question, please refer this documentation: https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/
Hope it useful for you.
Regards,

41

By: Kazim Vu
20 days ago Nov 22, 2017 at 08:33

Description

By Cartridgecom in WordPressSmarket, Nov 22, 2017 at 10:07

Hello mate.

For your problem, you may not add the short description for the product. Please add it then tell me your result.

If you cannot do it, please provide me your website account. I will help you

Regards,
Yame

1

By: yame
20 days ago Nov 23, 2017 at 03:14

Yoast

By Cartridgecom in WordPressSmarket, Nov 20, 2017 at 11:28

Good morning,
Could you tell more details + screenshot? I will check and help you. Because i have checked and found that your page title, it's working fine
Waiting your reply....

15

By: Kazim Vu
20 days ago Nov 23, 2017 at 01:38

A few problems encountered with this theme...

By kineticautoworks in ShopifyTechone, Nov 21, 2017 at 16:58

Hi,
+ Your first issue: you need to add your vendor to tag. Because shopify will filter via tag
http://prntscr.com/he4xvm
http://prntscr.com/he4ydd
+ Your second issue: you need to add min value and max value at admin:
step1: go to admin -> customize theme -> general settings tab
step 2: find ...

4

By: shopifysupport
19 days ago Nov 23, 2017 at 09:13

insert all menu into one line

By itziklevi in WordPressBoutique, Nov 22, 2017 at 17:07

I would like to check your backend but i could not access it. Please check and provide your Admin login + FTP accounts details via secret information again.
Waiting your reply...

Kazim Vu

2

By: Kazim Vu
20 days ago Nov 23, 2017 at 01:05

Nost demo content import fails

By Raade in WordPressNost, Nov 10, 2017 at 10:19

Hi Raade,

I have configured the Sidebar Offcanvas for your site.
Also, you can config it follow: http://prntscr.com/he4dpr

I also would be very grateful if you come this link: http://themeforest.net/downloads and rate me a good review + 5 stars please?
It's really very worth with me. Thank you very much!

And do not ...

9

By: hoangthikhanhbg
19 days ago Nov 23, 2017 at 10:03

Footer Builder

By webstoreseo in WordPressMerci, Nov 20, 2017 at 22:40

Hi,

I tried login to your site but unsuccessful.
See image: http://prntscr.com/he1rei


Sincerely,

3

By: hoangthikhanhbg
20 days ago Nov 23, 2017 at 02:37

Error on WorldMART

By jrnetworks in WordPressWorldmart, Nov 22, 2017 at 14:21

Sorry for misunderstanding you meant. Yep, if it just shows text/code without display short code, you can go to Role Manager to config.
Your issue about breadcrumb is going to be updated. I will inform you when the it is finished

3

By: yame
19 days ago Nov 23, 2017 at 08:33

productdetails.html product images code not dynamic

By doyeongtak in HTML TemplatesQuinto , Nov 23, 2017 at 05:44

Good morning, doyeongtak
I just sent a new package to your email. Please check, update and do not forget inform your results.
If you have other questions, do not hesitate to contact with me.
Regards,

1

By: Kazim Vu
18 days ago Nov 24, 2017 at 04:14

Link VIEW CART

By lidiamm in WordPressNost, Nov 19, 2017 at 12:16

Hi,

I have checked your site. And I realized that the View Cart link still work well.



Sincerely,

7

By: hoangthikhanhbg
18 days ago Nov 24, 2017 at 07:16

Link conditions in cart

By lidiamm in WordPressNost, Nov 20, 2017 at 11:54

Hi,

Yeppp, You can do it in the Child theme.
When you update your site, you will not be lost any modification. =)


Sincerely,

3

By: hoangthikhanhbg
18 days ago Nov 24, 2017 at 03:48

Translate Subscribe button in Newsletter block in footer

By lidiamm in WordPressNost, Nov 20, 2017 at 18:15

Hi,

Have a nice day!
- You can edit the word in Newletter in Custom CSS follow image: Change word in Newletter.
- Please insert the MailChip API Key. (Nost => MaillChimp => Settings => MailChimp API Key => Insert API Key.
Then, you can edit the messages in your MailChimp.
See attached image.

Contact ...

5

By: hoangthikhanhbg
19 days ago Nov 24, 2017 at 03:01

Colour attribute

By hornyc in WordPressJteam, Nov 23, 2017 at 15:37

Dear hornyc,

Could you please describe more clearly for your requirement? We still don't get what you want

You can take the screenshot to show us the field you want to mention to.
Regards,
Yame

1

By: yame
19 days ago Nov 24, 2017 at 01:46

cannot zoom in on pictures in product gallery?

By rockkth in ShopifyTechone, Nov 17, 2017 at 13:05

Hi, I checked your issue.
This theme don't support zoom function for product detail.
I suggest a few app for this function, please check it: https://apps.shopify.com/all-in-one-product-zoom
https://apps.shopify.com/product-image-zoom

Issue about popup newsletter is resolved now.


Regards, Andy

3

By: shopifysupport
17 days ago Nov 25, 2017 at 11:07

Disabling Pop Up Newsletter results in CONTENT NOT FOUND on second visit

By rockkth in ShopifyTechone, Nov 17, 2017 at 10:47

Hi,
I have resolved this issue.
Please check it again.

Regards, Andy

5

By: shopifysupport
17 days ago Nov 25, 2017 at 11:10

Add Phone Field in Techone Theme on Registration Form

By oyeshoppie in ShopifyTechone, Nov 24, 2017 at 07:09

Hi,
Please add my email to your store. I will check and resolve your issue soon.
My email is chungk4bictu@gmail.com

Regards, Andy

1

By: shopifysupport
18 days ago Nov 24, 2017 at 18:09

Techone: Products module always show hidden and Out of Stock items

By fernandocoello in WordPressTechOne, Nov 24, 2017 at 10:41

Hi fernandocoello
I have checked and found you have set hide exhausted items in the catalog. Please try to add this function into the functions.php file and let me know your results.
add_action( 'pre_get_posts', 'iconic_hide_out_of_stock_products' );
function iconic_hide_out_of_stock_products( $q ) {
if ( ! $q->is_main_query() || is_admin() ) ...

1

By: Kazim Vu
15 days ago Nov 27, 2017 at 07:35

Position of products on page

By trl99 in WordPressMaxstore, Nov 23, 2017 at 19:57

Good morning
How's it? Did you contact to them yet?

5

By: Kazim Vu
16 days ago Nov 27, 2017 at 01:20

Dezi Tab Widget 'Unable to load tab content'

By quevisiongrafica in WordPressDezi, Sep 14, 2017 at 01:13

Hi,

Please recheck your site!


Sincerely,

7

By: hoangthikhanhbg
17 days ago Nov 25, 2017 at 09:38

No option to Upgrade the Theme Version

By dan_louchard in WordPressBigshop, Nov 19, 2017 at 14:14

I got your skype also. Are your busy? I ask on skype but no answer

13

By: Kazim Vu
15 days ago Nov 27, 2017 at 08:45

How can I disable Mailchimp?

By dpcdpc11 in WordPressMerci, Nov 24, 2017 at 14:32

Hi,

Because you rejected provide me the informations of theme. So, I cannot continue support for you.
We will update Merci theme soon, please wait to update! :)


Sincerely,

6

By: hoangthikhanhbg
16 days ago Nov 27, 2017 at 02:22

Visual Composer

By partysover in WordPressWorldmart, Nov 25, 2017 at 10:44

Hello partysover,

1. Cannot edit footer: I've configured some thing on your back end to let you can edit on Footer. Please Negative to WPBakery Page Builder > Role Manager and select the elements as in my attachment (footer_1)

2. Don't see plugin: I've checked your site and I see that you ...

3

By: yame
16 days ago Nov 27, 2017 at 01:20

No fulwidth row in big screen (1909px) problem

By mila255 in WordPressNost, Nov 25, 2017 at 14:42

Hi,

Please send to me the information about: Admin WP login details, FTP (SFTP) account and Cpanel.
(Put in the secret information box).

I'm looking forward to hearing from you!


Best regards,
Khanh Hoang.

1

By: hoangthikhanhbg
16 days ago Nov 27, 2017 at 01:35

Change the Header

By Tarek_a in WordPressSuperMarket, Nov 25, 2017 at 15:31

Hi mate,

Have a nice day!

I have changed for your site. (http://prntscr.com/hfoerl)
You can turn on/ turn off it here: http://prntscr.com/hfoelq

I also pull some option in Menu for your site. ( Before: http://prntscr.com/hfodtx). Now, it look good! :) (http://prntscr.com/hfom9f)
Please contact me if you need help!

And I would be very grateful if ...

1

By: hoangthikhanhbg
16 days ago Nov 27, 2017 at 02:39

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