307 topics
TOPIC POSTS LAST POSTER
images won't display on mobile devices (apple IOS)

By hasuprobe in HTML TemplatesBoutique, Nov 14, 2017 at 23:54

I am not sure, please check your web browser, it maybe the cause.
Regards,

4

By: Kazim Vu
26 days ago Nov 16, 2017 at 04:09

SHOPIFY THEME - SHORTEN description

By xtekaz in ShopifyTechone, Nov 13, 2017 at 07:24

Hi,
I have received your email

I will resolve your issue soon and feedback to you.

Regards, Andy

4

By: shopifysupport
26 days ago Nov 15, 2017 at 15:17

Price Filter not working

By EverettHicks in WordPressTechOne, Nov 13, 2017 at 16:14

Hi EverettHicks,


You are always welcomed!
I would be very grateful if you go here: http://themeforest.net/downloads and rate me a good review + 5 stars please?
It's really very worth with us. Thank you very much! =))

And do not hesitate contact me if you have any question with TechOne theme.



Sincerely,
Khanh Hoang.

3

By: hoangthikhanhbg
26 days ago Nov 16, 2017 at 01:55

have two problems

By Matrix19__69 in PrestashopTechOne, Nov 15, 2017 at 14:55

Hello,

I would like to give you the solution:

1. Add product link for brands: When you import a product, you can add the brand for that product. (see my attachment )

2. I think it is impossible. Because I just help you to configure as demo, and if you want to modify ...

6

By: yame
21 days ago Nov 21, 2017 at 02:38

Can I add time manually on LATEST DEALS ?

By jenahfsmith in WordPressKuteShop, Nov 16, 2017 at 18:19

Good morning
I have checked and found your products are variable product at the Latest Deal section. You should change to Simple product á the attachment screenshot because Woo commerce support for the Simple product ( not variable products)
If you have other questions, please let me know.
Regards,

1

By: Kazim Vu
25 days ago Nov 17, 2017 at 03:19

Change color

By geniusfactory in WordPressLazado , Nov 3, 2017 at 14:59

Hi
Did you change your Admin login account? I have checked but could not login. Please check and provide me again.
Waiting your reply...

Regards,

18

By: Kazim Vu
23 days ago Nov 18, 2017 at 07:43

Password and re-password do not match.

By dan_louchard in WordPressBigshop, Nov 15, 2017 at 16:48

Hi Dan,


Have a nice day!

To update BigShop theme to the latest version, you can come here: https://themeforest.net/search/kutethemes
And download BigShop version 1.0.3 to update on your site.

Note: Before updating the theme you should back up all data on your site.
Thanks for your patience!



Sincerely,

3

By: hoangthikhanhbg
22 days ago Nov 20, 2017 at 02:43

Erro Bigshop Icon Box - Whatsapp Support

By dan_louchard in WordPressBigshop, Nov 9, 2017 at 23:57

Hi Dan,

Have a nice day! To update BigShop theme to the latest version, you can come here: https://themeforest.net/search/kutethemes
And download BigShop version 1.0.3 to update on your site.

Note: Before updating the theme you should back up all data on your site. Thanks for your patience!



Sincerely,
Khanh Hoang.

9

By: hoangthikhanhbg
22 days ago Nov 20, 2017 at 02:42

Plugins are not Licensed

By buypluspk in WordPressFastShop, Oct 17, 2017 at 13:09

Good morning, sinsomnio
We included the Visual Composer plugin in our theme for free, so you do not need the license to activate it, after you activate theme, you can also install and activate this plugin on your site. Then you can enable the item you want to edit by using ...

7

By: Kazim Vu
23 days ago Nov 19, 2017 at 02:22

widget + new page

By neweyesight in WordPressKuteShop, Oct 25, 2017 at 19:33

Good morning
How's it? Please let me know if you need my help.
Thank you and have a nice weekend!

Kazim Vu

26

By: Kazim Vu
23 days ago Nov 19, 2017 at 01:27

Theme is not working properly

By agrunewald1990 in WordPressiHosting, Nov 18, 2017 at 10:37

Hi,

Have a nice day!
I'm supporter of Kutethemes.

Please send to me the information about: Admin WP login details, FTP (SFTP) account and Cpanel.
(Put in the secret information box. See: http://prntscr.com/hco5kt)

I'm looking forward to hearing from you!



Best regards,
Khanh Hoang.

1

By: hoangthikhanhbg
22 days ago Nov 20, 2017 at 02:36

Change the NEW tag on new products

By sinsomnio in WordPressFastShop, Nov 15, 2017 at 13:21

Good morning,
To hide them, you enter the dashboard choose FastShop>>Theme Options>>General>>Custom CSS and enter these CSS codes
.onsale, .onnew {
display: none;
}
Please do it and let us know your results. If you have other questions, do not hesitate to contact with us. We will help ...

3

By: Kazim Vu
23 days ago Nov 19, 2017 at 01:01

header

By boborsa2 in WordPressBoutique, Nov 9, 2017 at 17:36

Good morning
To choose a home page, it's the home front page, you enter the dashboard choose Settings>>Reading>>choose A static page option and choose your page as the home front page.( You can see the attachment screenshot). Hope it useful for you.

Regards

18

By: Kazim Vu
22 days ago Nov 20, 2017 at 04:20

Subtotal on mini cart always "0"

By rumahweb in WordPressFastShop, Nov 20, 2017 at 08:23

Good morning
I am very glad when your problem solved. If you have other questions, do not hesitate to contact with me. I will help you.
BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have ...

3

By: Kazim Vu
21 days ago Nov 21, 2017 at 02:13

PrestaShop default item still in page

By Flintstone66 in ShopifyBoutique, Oct 10, 2017 at 20:25

Hi,
you installed my theme on prestashop?
I think I only support it on shopify

Regards, Andy

11

By: shopifysupport
20 days ago Nov 21, 2017 at 10:20

Need help with Bugs in the Merci Theme

By tejasmathur in WordPressMerci, Oct 10, 2017 at 18:30

Hi Nor,

Have a nice day!

Please provide me the link of your website.
We will check and send to you the solution soon!
Thanks for your patience!



Sincerely,

19

By: hoangthikhanhbg
21 days ago Nov 21, 2017 at 01:30

Coupon is spelled incorrectly on Cart page

By Nohrlind in WordPressMerci, Nov 20, 2017 at 11:40

Hi mate,

Have a nice day!

I tried access to the Domain but fails. (http://prntscr.com/hd4qgg)
Please send to me the information about: Admin WP login details and Cpanel (Put in the secret information box).
I'll check your site soon. I'm looking forward to hearing from you!



Sincerely,

1

By: hoangthikhanhbg
21 days ago Nov 21, 2017 at 01:59

Eksik home page

By fatihbilir in HTML TemplatesBoutique, Nov 6, 2017 at 14:28

Good morning
I just sent to you email. Please check and let me know. If you have other questions, do not hesitate to contact with me. I will help you.
BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me. ...

6

By: Kazim Vu
21 days ago Nov 21, 2017 at 02:21

Disable Lazy load image in mobile

By pptyasar in WordPressTechOne, Nov 10, 2017 at 20:41

Hi,

Have a nice day!

You can do follow as: Theme Options => Woocommerce => Use Lazy Load => Turn Off => Save changes => Done.
See attached image: http://prntscr.com/hd4f8z



Sincerely,
Khanh Hoang.

18

By: hoangthikhanhbg
21 days ago Nov 21, 2017 at 01:21

Completely remove Google Maps request

By lostidentities in WordPressJteam, Nov 20, 2017 at 21:25

Goodmorning, lostidentities
Could you please provide your Admin login + FTP accounts + Screenshot, it describes your issues? I will check and guide you how to remove it.
Waiting your answer..

Kazim Vu

1

By: Kazim Vu
21 days ago Nov 21, 2017 at 02:11

Functions php

By hogarcenter in WordPressKrystal , Nov 20, 2017 at 21:58

If it does not work, please provide your Admin login + FTP accounts details via secret information area. I will check and fix it

Kazim Vu

2

By: Kazim Vu
21 days ago Nov 21, 2017 at 01:53

Adding a footer like the ones in the demo?

By JamieWright1989 in WordPressTechOne, Aug 11, 2017 at 21:22

Good morning,
In this case, you enter the dashboard choose TechOne>>Footer Builder>>enter your Footer name>> click on Backend Editor>>Add Templates>>Default Templates tab>>choose your footer as the attachment screenshot.
If you have other questions, do not hesitate to contact with me. I will help you.

Kazim Vu

4

By: Kazim Vu
21 days ago Nov 21, 2017 at 02:08

DEMO INSTALLATION ISSUES

By rjmxinc in WordPressX.Shop, Nov 16, 2017 at 07:30

Hi,

I have imported all Demo content for your site. Please recheck!
See image: http://prntscr.com/he5itd


Sincerely,
Khanh Hoang.

6

By: hoangthikhanhbg
18 days ago Nov 23, 2017 at 09:57

WP Bakery

By Cartridgecom in WordPressSmarket, Nov 20, 2017 at 11:57

As we mentioned above. We included the Visual Composer plugin in our theme for free, so you do not need the license to activate it, after you activate theme, you can also install and activate this plugin on your site.

Regards,

6

By: Kazim Vu
20 days ago Nov 21, 2017 at 10:07

RTL Problem

By amirahangari in WordPressDigitalworld, Nov 20, 2017 at 11:36

i have upload the digitalworld-v1.1.7.zip file but i could not unzip via FTP accounts

4

By: Kazim Vu
20 days ago Nov 22, 2017 at 04:22

Customize main-menu

By neuertomcat75 in WordPressQuinto, Nov 21, 2017 at 10:12

Good morning, neuertomcat75
I have checked and found that you have not install the Quinto theme( see the attachment screenshot, you have uploaded my theme only). In this case i could not check and give solution. Please install my theme and let me know. If you have other questions, do not ...

2

By: Kazim Vu
20 days ago Nov 22, 2017 at 02:37

Left column category page

By JanVer1234 in PrestashopTechOne, Nov 21, 2017 at 10:40

Hello,

Your problem with missing page in PSFrame builder is quite weird.
Please provide again your FTP account. My coder will check in code for you
I cannot access to Ftp above

Regards,
Yame

1

By: yame
20 days ago Nov 22, 2017 at 04:22

Slider, WP bakery not working & can´t update merci toolkit

By eltore in WordPressMerci, Nov 20, 2017 at 21:22

Hi,

Slider Revolution: I have imported for your site. Please recheck!
See image: http://prntscr.com/hdn8gg
And do not hesitate contact me if you need help!

Can you come here: http://themeforest.net/downloads and rate me a good review + 5 stars please?
It's really very worth with me. Thank you very much!



Sincerely,
Khanh Hoang.

5

By: hoangthikhanhbg
19 days ago Nov 22, 2017 at 07:40

Filter Offcanvas doesnt't work

By Anamelia in WordPressNost, Oct 30, 2017 at 18:07

Hi,

Have a nice day!

1. Gallery Image in Single product: Please recheck! The issue has been resolved.
2. We have checked and realized that the Mobile m on Safari still works well with your site.
3. We only support sidebar Offcanvas in Shop page.
With other pages, Categories can only display sidebar ...

9

By: hoangthikhanhbg
19 days ago Nov 23, 2017 at 01:20

Product pictures not showing on front page

By Mikycoud in WordPressFastShop, Oct 23, 2017 at 15:45

About this question, please refer this documentation: https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/
Hope it useful for you.
Regards,

41

By: Kazim Vu
19 days ago Nov 22, 2017 at 08:33

INSTALLATION SERVICE

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