253 topics
TOPIC POSTS LAST POSTER
It takes time to load the page.

By perutec in WordPressKuteShop, Mar 14, 2018 at 20:05

Please try using some methods below to improve the loading speed:
1. Install the Autoptimize plugin
2. Remove unnecessary plugins
3. Optimize product images
4. Install the jsDelivr – WordPress CDN plugin
5. Intstall the WP Super Cache
6. Contact with your hosting administrator to increase the speed
Hope it useful for you! ...

1

By: Kazim Vu
a month ago Mar 15, 2018 at 02:57

Missing WPML plugin

By juna1d in WordPressSuperMarket, Mar 14, 2018 at 12:43

Hi there,

Please check your Email. Or you can contact me via Skype address: khanhhoang.kutethemes@gmail.com.
Regards,

3

By: hoangthikhanhbg
a month ago Mar 16, 2018 at 06:22

zooming in product view page

By saiful043 in WordPressKuteShop, Mar 15, 2018 at 08:21

In your case, please connect to customize services(http://support.kutethemes.net/offer/add), they will check and custom it.
Regards

3

By: Kazim Vu
a month ago Mar 16, 2018 at 03:03

mobile

By turkbilgi in WordPressDigitalworld, Mar 15, 2018 at 14:59

Hi turkbilgi
In this case, you have to custom by yourself or connect to customize services, where they can help you. I am really sorry because i do not support for custom work. If you have other questions, please let me know.
Regards

1

By: Kazim Vu
a month ago Mar 16, 2018 at 03:08

Drop Down Menu on mobile

By juna1d in WordPressSuperMarket, Mar 15, 2018 at 07:09

Hi Juna,

I'm very glad when you resolved your issue. Contact me if you have any question with the theme. You are always welcomed!
And I would be very grateful if you go here: http://themeforest.net/downloads and rate me a good review + 5 stars, please. Thank you very much!

Besr Regards,

6

By: hoangthikhanhbg
a month ago Mar 19, 2018 at 01:16

full download newest version

By peefour in WordPressKuteShop, Mar 3, 2018 at 15:50

connected

10

By: Kazim Vu
a month ago Mar 18, 2018 at 06:10

Problems with Socials Widget

By PopUpPrep in WordPressType, Mar 16, 2018 at 20:21

Good morning
In your case, you should update to the latest of theme version, it's version 5.0.2 and let me know your results. If it does not work, please provide your FTP accounts details via secret information area. My coders will check and fix on coming Monday
Regards

1

By: Kazim Vu
a month ago Mar 17, 2018 at 00:45

where is the online documentation + faq + videos of kuteshop v3.x?

By peefour in WordPressKuteShop, Mar 17, 2018 at 02:46

Hi
Please refer here: http://help.kutethemes.net/?s=&search_param=750
and
https://www.youtube.com/watch?v=rN6dQ8OK-JE
Regards

1

By: Kazim Vu
a month ago Mar 19, 2018 at 03:01

Serious header bug and horizontal scrolling

By kaarafarinan in WordPressBoutique, Mar 11, 2018 at 10:57

My coders, they have checked on MS Edge but did not get the same problems as you mentioned( They checked many times on your site and my home 14 also)
https://youtu.be/_3DqeIhpRlM
Please check again and let me know.
Regards

7

By: Kazim Vu
a month ago Mar 20, 2018 at 01:28

Worldmart Footer

By zapposhusse in WordPressWorldmart, Mar 18, 2018 at 06:14

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

2

By: yame
8 days ago Apr 12, 2018 at 06:53

WISHLIST PAGE HEADING

By websiteprojects123 in WordPressFastShop, Mar 18, 2018 at 09:45

I have checked and did not see the "MY WISHLIST ON FASTSHOP" on your wishlist page. Can you give me that link your a screenshot? I will help you.
Regards

1

By: Kazim Vu
a month ago Mar 19, 2018 at 03:43

CONTACT US HEADINGS

By websiteprojects123 in WordPressFastShop, Mar 18, 2018 at 09:50

As i mentioned, you can edit the contact.php file at the \wp-content>>plugins>>fastshop-toolkit>>includes>>shortcodes as the attachment screenshot
Regards

1

By: Kazim Vu
a month ago Mar 19, 2018 at 08:47

installing demo

By sharonjh29 in WordPressBoutique, Mar 16, 2018 at 16:28

thanks. If you need my help, please contact me.
Regards

7

By: Kazim Vu
a month ago Mar 19, 2018 at 08:38

WordPress Mega Menu

By javanbakhti in WordPressiHosting, Mar 17, 2018 at 13:15

Hi there,

My developer has fixed, please recheck your site. You can see attached image.

3

By: hoangthikhanhbg
a month ago Mar 20, 2018 at 02:37

upload home demo

By tirsomilano in WordPressNost, Mar 14, 2018 at 14:16

Hi there,

In the theme package that you downloaded from themeforest be included the Documentation of the Nost theme, you can read more in the documentation to know how to install demo on your site, the import demo on the local host can do the same with the live site.

We ...

3

By: hoangthikhanhbg
a month ago Mar 20, 2018 at 03:40

My account menu in Header Style 01

By AssetNorcia in WordPressFameshop, Mar 15, 2018 at 23:33

I am very glad when your problem solved.
If you have other questions, do not hesitate to contact with me. I will help you.
BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have a ...

3

By: Kazim Vu
a month ago Mar 20, 2018 at 01:47

Lỗi WP Bakery builder

By phanxuananhvndl in WordPressKuteShop, Mar 20, 2018 at 02:38

It's fixed. Please check again and let me know.
Regards

1

By: Kazim Vu
a month ago Mar 20, 2018 at 03:49

Map Zoom Level Not Working

By businesshunter654 in WordPressWorldmart, Mar 19, 2018 at 15:22

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,

Sincerely,
Yame

5

By: yame
8 days ago Apr 12, 2018 at 06:52

THEME OPTIONS NOT WORKING

By websiteprojects123 in WordPressFastShop, Mar 18, 2018 at 09:53

As i mentioned. You can turn off Meta Box Option at the Theme Option and then settings for each pages or turn on ( you have to turn off Meta Box Option on pages before) to setting for all pages

4

By: Kazim Vu
30 days ago Mar 21, 2018 at 03:29

GOOGLE MAP

By websiteprojects123 in WordPressFastShop, Mar 18, 2018 at 09:48

My coders have fixed in the latest version. You can download and update fastshop toolkit plugin only.
Regards

3

By: Kazim Vu
30 days ago Mar 21, 2018 at 03:15

Social icons

By abuelitaloka in WordPressKrystal , Mar 20, 2018 at 10:59

Hi abuelitaloka
I would like to check directly on your site however i can not access it. Please check and provide me again. Also, you should update to the latest theme version and let me know your results. If it does not work, you have to provide your ftp accounts via ...

2

By: Kazim Vu
30 days ago Mar 21, 2018 at 02:44

Design breaks when i update theme

By monimonu in WordPressKrystal , Feb 20, 2018 at 11:14

To update the Krystal theme:
Step 1: Backup your site( Include codes + Database)
Step 2: From the dashboard>>Appearance>>Theme, you need to activate the default template( Ex; Twenty Seventeen theme)
( you can refer this document, it's the same http://test.kutethemes.net/koolshop_doc/#mazanoupdate)
Step 3: Click on Krystal and then click Delete( look down in the right). ...

21

By: Kazim Vu
30 days ago Mar 21, 2018 at 02:16

Smarket footer editing

By solnet in WordPressSmarket, Mar 20, 2018 at 16:28

Good morning, solnet
To edit it, you enter the dashboard choose Smarket>>Footer Builder>>your footer and replace your info there. Please do it and let me know your results.
Regards

1

By: Kazim Vu
30 days ago Mar 21, 2018 at 00:53

Facebook sharing button load the wrong omg

By marcopictures_1 in WordPressKoolShop , Mar 20, 2018 at 23:37

Good morning,
Could you please connect to me via skype: itsonla ? I would like to live chat and more understand your intentions.
Waiting your connection..

1

By: Kazim Vu
30 days ago Mar 21, 2018 at 00:59

Add Vertical Menu

By bilal-kilinc in WordPressTechOne, Mar 18, 2018 at 20:29

I am very glad when your problem solved.
If you have other questions, do not hesitate to contact with me. I will help you.
BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have a ...

7

By: Kazim Vu
29 days ago Mar 22, 2018 at 01:18

Menu Logic and translation strings

By goodvapesathens in WordPressJteam, Mar 20, 2018 at 14:08

Hi goodvapesathens,
I know that however it's a design version and my coders do not have permission to change anything from author. If you have other questions, do not hesitate to contact with me.
Regards

3

By: Kazim Vu
29 days ago Mar 22, 2018 at 02:44

MailChimp problem

By Flin007 in WordPressFastShop, Mar 12, 2018 at 14:52

How's it? Here's a video shot, it's tested on your site: https://youtu.be/3e0Mf6m02sQ. It works fine on my account. Please check your accounts again and let me know
https://kb.mailchimp.com/getting-started/getting-started-with-mailchimp

Regards

19

By: Kazim Vu
29 days ago Mar 22, 2018 at 02:17

mega menu activation problem

By adi87a in WordPressKrystal , Feb 7, 2018 at 20:42

In this case, you have to enter these php codes below in to the functions.php file at the wp-content>>themes>>krystal
add_action( 'woocommerce_after_shop_loop_item_title', 'woocommerce_after_shop_loop_item_sku_in_cart', 20, 1);
function woocommerce_after_shop_loop_item_sku_in_cart( $template ) {
global $product;
$sku = $product->get_sku();
echo $sku;
}
Please do it and let me know your results.
Regards

31

By: Kazim Vu
29 days ago Mar 22, 2018 at 02:04

install other plugin

By javier1019 in WordPressMazano, Mar 21, 2018 at 13:25

Hi javier1019
I am not sure however i hope that they're compatible with my theme. If you have other questions, do not hesitate to contact with me.
Thank you and Have a great day!

1

By: Kazim Vu
29 days ago Mar 22, 2018 at 01:31

featured products not working

By twitch310 in WordPressBoutique, Feb 28, 2018 at 06:47

Here are some steps:
To update the Boutique theme, Boutique Toolkit,Slider Revolution and WPBakerry Page plugins
Step 1: Backup your site( Include codes + Database)
Step 2: From the dashboard>>Appearance>>Theme, you need to activate the default template( Ex; Twenty Seventeen theme)
( you can refer this document, it's the same http://test.kutethemes.net/koolshop_doc/#mazanoupdate)
Step 3: Click on ...

13

By: Kazim Vu
29 days ago Mar 22, 2018 at 02:36

INSTALLATION SERVICE

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