305 topics
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Theme configuration issue

By damsoi01 in PrestashopSuperShop, Nov 6, 2017 at 17:44

Hello damsoi01,

I've checked your site. If you want to use home 2 or 5, please help me to install the layout you like and I will help you to config as demo.
Now you are using home 1.

For any detail info, please contact me and I will support for you
Regards,
Yame

1

By: yame
a month ago Nov 7, 2017 at 08:27

Problems in TechOne shopify theme

By Antonydejesus in ShopifyTechone, Nov 6, 2017 at 17:09

Okie,
Have a nice day!

Regards, Andy

5

By: shopifysupport
a month ago Nov 8, 2017 at 15:15

template installation

By lebore in WordPressCorporate, Oct 10, 2017 at 16:30

Hi lebore
How' s your site? If you have other questions, do not hesitate to contact with me.
Regards,

12

By: Kazim Vu
11 days ago Dec 1, 2017 at 04:18

BANDWIDTH USAGE

By matrix23 in WordPressDezi, Nov 9, 2017 at 16:06

Hi,

Please recheck your host with Dezi theme and with the default theme.
Note: You only install the required plugins.
We have installed Dezi theme on our host and the average bandwidth is no more than 100MB per day.



Best regards,
Khanh Hoang.

1

By: hoangthikhanhbg
a month ago Nov 10, 2017 at 10:36

kuteshop customisation

By peefour in WordPressKuteShop, Nov 9, 2017 at 01:50

Hi
I have sent to your email. Please check and install it.
Regards,

3

By: Kazim Vu
a month ago Nov 10, 2017 at 03:32

PAGE Account - missing

By dan_louchard in WordPressBigshop, Nov 7, 2017 at 03:05

Hi,

Have a nice day!

About your suggestion, I have removed it for your site.
See attached image: http://prntscr.com/h8hslo

I would be very grateful if you go here: http://themeforest.net/downloads and rate me a good review + 5 stars please?
It's really very worth with us. Thank you very much!

And do not hesitate ...

6

By: hoangthikhanhbg
a month ago Nov 10, 2017 at 01:28

I can´t impor the rev slider demo content

By Camopep in WordPressMerci, Nov 4, 2017 at 00:24

Hi,

- The Slider Revolution: We cannot interfere with your host.
I'm so sorry when tell you that the creating a folder, importing demo content or uploading content..etc. from a Local host via FTP is also unsuccessful.
Probably, your host hasn't granted to us that right.

- Please, contact with your hosting ...

7

By: hoangthikhanhbg
a month ago Nov 11, 2017 at 08:58

Problem demo import and footer

By Corny in WordPressFastShop, Sep 21, 2017 at 14:34

Hi,

I can't login to your site. Please recheck your Domain.
See attached image: http://prntscr.com/h90k67


Best regards,
Khanh Hoang.

18

By: hoangthikhanhbg
a month ago Nov 11, 2017 at 09:04

on mobile background doesnt resize it goes blurry.

By onlyjd in WordPressType, Nov 10, 2017 at 12:27

Hi,

Have a nice day!

You can style the background on your site follow which you want to display.
See attached link: https://www.w3schools.com/css/css3_backgrounds.asp



Best regards,
Khanh Hoang.

1

By: hoangthikhanhbg
a month ago Nov 11, 2017 at 04:03

slider reviloution not activated

By USCBE in WordPressKuteShop, Oct 31, 2017 at 16:22

Good morning
In this case, please contact to Customized services (http://support.kutethemes.net/offer/add), where they will help you.
Regards,

15

By: Kazim Vu
a month ago Nov 13, 2017 at 03:02

Bog Content Display Issue

By nush02 in ShopifyTechone, Oct 22, 2017 at 13:55

Okie

101

By: shopifysupport
a month ago Nov 11, 2017 at 02:00

problem whit ihosting template

By nimamani in WordPressiHosting, Oct 22, 2017 at 11:07

Hi,

If you want to use the Logo selected in Theme Options, you have to choose:
Edit Page, then re-configure the Header layout.

See attached picture: http://prntscr.com/h8z0nw



Sincerely,
Khanh Hoang.

8

By: hoangthikhanhbg
a month ago Nov 11, 2017 at 08:51

how do I do to enable the currency and language options on top page of home.

By dan_louchard in WordPressBigshop, Nov 10, 2017 at 21:15

Hi,

Have a nice day!

You must purchare and install the WPML Plugin on your site.
The currency and language options will show on top page.



Best regards,
Khanh Hoang.

1

By: hoangthikhanhbg
a month ago Nov 11, 2017 at 01:23

Change the domain

By tanzan17 in WordPressFastShop, Nov 11, 2017 at 06:29

Hi,

Because you didn't setup Fullwidth. (http://prntscr.com/h90ou5)
We have fixed all issues on your site. Please recheck! Please update your site to the latest version. =)

I would be very grateful if you go here: http://themeforest.net/downloads and rate me a good review + 5 stars please?
It's really very worth ...

1

By: hoangthikhanhbg
a month ago Nov 11, 2017 at 10:35

I can't see Visual Composer

By Freehand-design in WordPressBigshop, Nov 8, 2017 at 08:34

Hi Freehand Design,

Do not hesitate contact me if you need help with BigShop theme.
You're welcomed!



Sincerely,

Khanh Hoang.

3

By: hoangthikhanhbg
a month ago Nov 11, 2017 at 09:18

WordPress is crashing

By hirandes in WordPressBigshop, Oct 15, 2017 at 20:11

Hi,

I have checke your site. And your site still look good. Please recheck!
See attached image: http://prntscr.com/h9p0j8



Best regards,
Khanh Hoang.

24

By: hoangthikhanhbg
a month ago Nov 13, 2017 at 02:57

Show products in just one page

By aunclick in WordPressDigitalworld, Oct 12, 2017 at 19:04

Good morning
I have checked and found that it has translated. Please check again and let me know.

Regards,

7

By: Kazim Vu
a month ago Nov 12, 2017 at 00:39

X-Shop contains outdated copies of some WooCommerce template files.

By hmcnemar in WordPressX.Shop, Oct 30, 2017 at 23:34

Hi mate,

Have a nice day!
About the message update: You can wait the notice of Themeforest review theme update.

Or you can come this link to download directly new version of X.Shop theme to update: https://www.dropbox.com/sh/7utuxmy5qt5bh45/AADACl_5MeO3XnNxIyvxep8Ga?dl=0

Do not hesitate contact me if you need help! =)



Best regards,
Khanh Hoang.

5

By: hoangthikhanhbg
a month ago Nov 13, 2017 at 03:15

Trouble on product page if i have 5 and more pictures

By webandpixel in WordPressMerci, Nov 13, 2017 at 08:10

Hi,

Please send to me the information about: Admin WP login details, FTP (SFTP) account and Cpanel.
(Put in the secret information box).

I'm looking forward to hearing from you!


Sincerely,
Khanh Hoang.

1

By: hoangthikhanhbg
29 days ago Nov 13, 2017 at 09:19

Cannot sign up new account

By luongvihao in WordPressBigshop, Nov 12, 2017 at 04:00

Hi,

Have a nice day!

We will update BigShop theme to the next version soon.
I'm very grateful if you would look forward to hearing from us.



Kindly regards,
Khanh Hoang.

3

By: hoangthikhanhbg
29 days ago Nov 14, 2017 at 01:35

Mobile catalog and thumbnail images are blurry!

By mahvashshah in WordPressTechOne, Nov 12, 2017 at 21:24

Hi,

Have a nice day!

After you increase the size of the images.
Please download and install Generation Thumbnail plugin on your site.
Then activate it to regenerate all images on your site. =)

Please contact me if you need help!



Sincerely,
Khanh Hoang.

4

By: hoangthikhanhbg
29 days ago Nov 14, 2017 at 02:56

Demo 12 is not working even in Live Preview

By webranges in HTML TemplatesKuteShop, Nov 13, 2017 at 15:28

Hi webranges
No problems because it's the same layouts. After finished your work, you can change with the header 12. If you have other questions, please let me know.
Regards,

1

By: Kazim Vu
29 days ago Nov 14, 2017 at 03:04

Demo 1 don't work

By kphvlie in WordPressJteam, Oct 21, 2017 at 11:44

I am very glad when your problem solved.
If you have other questions, do not hesitate to contact with me. I will help you.
BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have a ...

8

By: Kazim Vu
29 days ago Nov 14, 2017 at 02:55

Buggy Version?

By MJG2017 in ShopifyTechone, Nov 4, 2017 at 19:39

Please send your requirement refund to Kutethemes.
They will accept your requirement.
I am only supporter

Regards, Andy

28

By: shopifysupport
28 days ago Nov 14, 2017 at 06:16

Logo is not work on ihosting theme

By shahidmalla1 in WordPressiHosting, Nov 13, 2017 at 19:47

Hi,

Please send to me the information about: Admin WP login details, FTP (SFTP) account and Cpanel.
(Put in the secret information box).

I'm looking forward to hearing from you!


Kindly regards,
Khanh Hoang.

1

By: hoangthikhanhbg
29 days ago Nov 14, 2017 at 01:55

x.shop theme :: error thrown in Shopify when user attempts to load product collections

By benconverse in ShopifyX.Shop, Nov 13, 2017 at 21:09

Hi,
I can not check your issue now.
Please add my email to your store. I will check and resolve your issue.

Regards, Andy

1

By: shopifysupport
28 days ago Nov 14, 2017 at 06:22

Collections layout - 4 columns?

By benconverse in ShopifyX.Shop, Nov 13, 2017 at 21:22

Hi,
please add my email to your store. I will check and resolve your issue.
My email is chungk4bictu@gmail.com

Regards, Andy

1

By: shopifysupport
28 days ago Nov 14, 2017 at 06:17

productdetails.html images (owl-carousel)

By doyeongtak in HTML TemplatesQuinto , Oct 18, 2017 at 04:53

Hi doyeongtak,
I have just sent a packages via your email. Please check and update it

28

By: Kazim Vu
28 days ago Nov 14, 2017 at 09:56

Refund Request

By buypluspk in WordPressFastShop, Nov 2, 2017 at 06:44

Good morning
My Admin said that he have contacted for refund. Please remove my theme from your host and ensure that you wont use this theme.
Regards,

13

By: Kazim Vu
28 days ago Nov 15, 2017 at 01:22

Remove page title an breadcrmbs

By ProfielOntwerp in WordPressFastShop, Nov 14, 2017 at 10:09

Hi ProfielOntwerp
About the breadcrumbs and page title issues. Your CSS codes, it should be(dot) .breadcrumbs{display: none;}
Please check again and let me know.
Regards

1

By: Kazim Vu
27 days ago Nov 15, 2017 at 09:07

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