307 topics
TOPIC POSTS LAST POSTER
how to translate the ad text in header setting for header style 15

By thelittlehand in WordPressBoutique, Sep 1, 2017 at 03:48

Hi
I have contacted to developers many times but they still have not found a solution. I do not know why. I am waiting reply for many days. I will inform you soon when i got the results from them.
Thanks for your patience!

Kazim Vu.

13

By: Kazim Vu
a month ago Oct 23, 2017 at 10:41

Product Tabs

By DigitalBLB in ShopifyBoutique, Oct 10, 2017 at 05:20

Your feedback is really useful.
Thank you so much!
I think that if each product which has difference about tab.
We need to install other app which support this one
I suggest this app: https://apps.shopify.com/product-description-tabs
Other solution, which find on shopify. Almost fix tab and only description can change such as : https://help.shopify.com/themes/customization/products/features/add-tabs-to-product-descriptions

or https://ecommerce.shopify.com/c/ecommerce-design/t/how-to-add-tabs-to-my-product-page-451194

And ...

13

By: shopifysupport
a month ago Oct 20, 2017 at 16:39

Slider App doesn't exist

By Flintstone66 in ShopifyBoutique, Oct 5, 2017 at 21:17

ok,
Have a nice day!

Regards, Andy

9

By: shopifysupport
a month ago Oct 25, 2017 at 02:38

Category menu images

By zueamen in ShopifyTechone, Oct 19, 2017 at 13:49

Hi Zueamen,
Please make following steps:
1/ Go to theme at admin
2/ click Customize theme
3/ CLick section tab
4/ Click Carousel Product Style 2 Section
5/ view this one: http://prntscr.com/h1nz3o

About issue add countdown to collection's page, if you want then I can make that.
But I will have edit many codes

pm me soon about ...

50

By: shopifysupport
a month ago Oct 25, 2017 at 04:09

Install Demos

By boborsa2 in WordPressBoutique, Oct 17, 2017 at 20:20

Good morning
Thanks for using my theme. If you have other questions, do not hesitate to contact with me. I will help you.
BTW, Could you go here: http://themeforest.net/downloads then re-rate me a good reviews + 5 stars please?(You have rated 1 star without connect to supporter 15 days before) It's ...

20

By: Kazim Vu
a month ago Oct 27, 2017 at 01:06

how can i make a drop down menu from my catalogo

By techboymx in ShopifyTechone, Oct 27, 2017 at 05:24

Hi techboymx,
1/ about this issue "QQ截图20171027001627-59f2c313475f9.png",
do you want to display icon on category?
please read our document of Techone.
and view this image: http://prntscr.com/gzuijf
you can insert icon to category menu
2/ About this iusse "QQ截图20171027001643-59f2c31347b97.png"
Please add my email to your store, I will resolve your issues soon. my email is chungk4bictu@gmail.com
Don't worry about ...

1

By: shopifysupport
a month ago Oct 27, 2017 at 15:15

Broken links?

By Unophone in ShopifyTechone, Oct 27, 2017 at 19:52

Hi Unophone,
I have checked your issues about "login" link and saw that you need to change demo of customize account (at checkout settings)
to make that please make following steps:
1/ Go to theme at admin
2/ click settings link
3/ Click checkout
4/ view this one: http://prntscr.com/h3fu3c

Other issue about add to cart,... etc. ...

3

By: shopifysupport
a month ago Oct 29, 2017 at 13:24

Search Page

By rloosemore in ShopifyMazano , Oct 24, 2017 at 05:11

You are welcome, if you have other isues pls contact to me.

Regards, Andy

5

By: shopifysupport
a month ago Oct 30, 2017 at 06:15

ausaf

By marketplace786 in ShopifyTechone, Oct 28, 2017 at 16:58

Okie ^_^.
Please contact to me if you have other issue

I will feedback to you when I wake up on tomorrow. Now it is 10PM at Viet Nam
Regards, Andy

12

By: shopifysupport
a month ago Oct 30, 2017 at 14:17

out of stock not working well

By smarg in PrestashopBoutique, Sep 23, 2017 at 12:16

That's why I told you this is the default design. Some clients will not want to change this design. The others (like you) want to change. So we will do as the customized work for the clients who want. Now if you still want to change as your idea, pls ...

14

By: yame
a month ago Nov 2, 2017 at 04:17

Remove/Edit Settings

By dhenry028 in ShopifyTechone, Oct 28, 2017 at 22:19

Hi,
your issue about tab product,
I have fixed it.
Now you only need to fill blank at "Title of review tab" then this tab will be hide.
http://prntscr.com/h4nl9a

if you want to use review tab then you need to install app "product reviews"

Regards, Andy

5

By: shopifysupport
a month ago Nov 1, 2017 at 04:43

Wong date format

By isergeeva in WordPressDezi, Oct 25, 2017 at 19:50

Hi,
We are updated plugin. You can reinstall plugin dezi-toolkit.
now, you can use function add_filter of WordPress for all shortcode.

Eg:
function custom_title_section($html, $atts, $content)
{
$html = ' code sample ';
return $html;
}
add_filter('DeziTitle_Section','custom_title_section',10,3);

==============================
Best regards,
MrTieuTien

12

By: mrtieutien
a month ago Nov 2, 2017 at 05:04

Could you help us solve some problems ?

By wildoutdoor in WordPressSuperMarket, Oct 26, 2017 at 00:23

Hi,

You can use two plugins: WPML multi currency & multi languages plugin and Loco Translate plugin to translate all words which you want.

1. WPML Plugin: You can purchase and download this plugin to install on your site.
2. Loco Translate: This plugin is free. You can download and install on ...

10

By: hoangthikhanhbg
a month ago Nov 2, 2017 at 04:32

This doesn't work! I want a refund

By cellunlockernet in ShopifyTechone, Nov 1, 2017 at 23:09

Hi, I can not login with your account which you fill at connecting information.
http://prntscr.com/h5jof8

when you download my theme. You need to extra it and you will see 3 folder: http://prntscr.com/h5jp1w
Then you need to click "techone_package_1.0" folder and upload zip file which is content of this theme.
http://prntscr.com/h5jpng

Regards, Andy

3

By: shopifysupport
a month ago Nov 3, 2017 at 01:53

ERROR 500

By matrix23 in WordPressDezi, Oct 31, 2017 at 11:26

Hi,

Have a nice day! About your question:

We have fixed the issue on your site. Please recheck your site.
Do not hesitate contact me if you have any question with Dezi theme.



Best regards,
Khanh Hoang.

5

By: hoangthikhanhbg
a month ago Nov 3, 2017 at 01:56

Mobile Menu not working anymore

By DeJongensvandeTU in WordPressX.Shop, Nov 2, 2017 at 13:52

Hi,

Please update X.Shop theme to the latest version. The issue will be resolved.

NOTE: You should back up all data on your site before updating.
Please do not hesitate contact with me if you need help!



Best regards,
Khanh Hoang.

3

By: hoangthikhanhbg
a month ago Nov 6, 2017 at 06:39

Color does not seem

By boraerd in ShopifyTechone, Oct 31, 2017 at 11:47

Hi, Boraerd
+ "Can we view our last categories also?
- When I am going to bottom of the page, categories also comes. In your site does not come: https://prnt.sc/h5p5n8 In our site: https://prnt.sc/h5p5z1 "
This issue, I have resolved it. Please check it again: http://prntscr.com/h617x4
+ About sub categories:
you need to make ...

18

By: shopifysupport
a month ago Nov 4, 2017 at 05:11

Cannot activate cosro toolkit plugin

By SamSeriously in WordPressCosre , Nov 4, 2017 at 09:01

Hi,

Please send to me the information about: Admin WP login details, FTP (SFTP) account and Cpanel.
(Put in the secret information box). I'll help you resolve the issue soon!

I'm looking forward to hearing from you!


Best regards,
Khanh Hoang.

1

By: hoangthikhanhbg
a month ago Nov 6, 2017 at 01:03

how do i change in footer 2 change text of button SIGN IN to SUBMIT

By parshva in WordPressKrystal , Nov 4, 2017 at 11:02

Hi,

Please send to me the information about: Admin WP login details, FTP (SFTP) account and Cpanel.
(Put in the secret information box). I'll help you resolve your issue.

I'm looking forward to hearing from you!


Best regards,
Khanh Hoang.

1

By: hoangthikhanhbg
a month ago Nov 6, 2017 at 01:10

Problem with theme

By gasperb in ShopifyTechone, Nov 4, 2017 at 10:45

please explain more this issue "but for categories, it still isnt. thanks and brgds".

send to me your screenshot if you can

I will check and resolve it soon.

Regards, Andy

29

By: shopifysupport
a month ago Nov 7, 2017 at 00:49

MEGAMENU' QUALITY IMAGE

By matrix23 in WordPressDezi, Nov 6, 2017 at 10:19

Hi,

The issue has been resolved. Please recheck your site!
Do not hesitate contact me if you need help!



Best regards,

1

By: hoangthikhanhbg
a month ago Nov 7, 2017 at 09:40

pictures of some items not showing in the product page

By marketplace786 in ShopifyTechone, Nov 4, 2017 at 17:30

Hi marketplace786,
I have resolved your issue. Please check it again.

Regards, Andy

3

By: shopifysupport
a month ago Nov 7, 2017 at 00:47

THEME VERSION NOT COMPATIBLE WITH PRESTASHOP 1.7

By luiseduardo17 in PrestashopSuperShop, Oct 6, 2017 at 21:17

We are at the end of the process. Please be patient. The update version will be available soon.
Many thanks for your patience
Yame

8

By: yame
a month ago Nov 7, 2017 at 07:49

Theme configuration issue

By damsoi01 in PrestashopSuperShop, Nov 6, 2017 at 17:44

Hello damsoi01,

I've checked your site. If you want to use home 2 or 5, please help me to install the layout you like and I will help you to config as demo.
Now you are using home 1.

For any detail info, please contact me and I will support for you
Regards,
Yame

1

By: yame
a month ago Nov 7, 2017 at 08:27

Problems in TechOne shopify theme

By Antonydejesus in ShopifyTechone, Nov 6, 2017 at 17:09

Okie,
Have a nice day!

Regards, Andy

5

By: shopifysupport
a month ago Nov 8, 2017 at 15:15

template installation

By lebore in WordPressCorporate, Oct 10, 2017 at 16:30

Hi lebore
How' s your site? If you have other questions, do not hesitate to contact with me.
Regards,

12

By: Kazim Vu
11 days ago Dec 1, 2017 at 04:18

BANDWIDTH USAGE

By matrix23 in WordPressDezi, Nov 9, 2017 at 16:06

Hi,

Please recheck your host with Dezi theme and with the default theme.
Note: You only install the required plugins.
We have installed Dezi theme on our host and the average bandwidth is no more than 100MB per day.



Best regards,
Khanh Hoang.

1

By: hoangthikhanhbg
a month ago Nov 10, 2017 at 10:36

kuteshop customisation

By peefour in WordPressKuteShop, Nov 9, 2017 at 01:50

Hi
I have sent to your email. Please check and install it.
Regards,

3

By: Kazim Vu
a month ago Nov 10, 2017 at 03:32

PAGE Account - missing

By dan_louchard in WordPressBigshop, Nov 7, 2017 at 03:05

Hi,

Have a nice day!

About your suggestion, I have removed it for your site.
See attached image: http://prntscr.com/h8hslo

I would be very grateful if you go here: http://themeforest.net/downloads and rate me a good review + 5 stars please?
It's really very worth with us. Thank you very much!

And do not hesitate ...

6

By: hoangthikhanhbg
a month ago Nov 10, 2017 at 01:28

I can´t impor the rev slider demo content

By Camopep in WordPressMerci, Nov 4, 2017 at 00:24

Hi,

- The Slider Revolution: We cannot interfere with your host.
I'm so sorry when tell you that the creating a folder, importing demo content or uploading content..etc. from a Local host via FTP is also unsuccessful.
Probably, your host hasn't granted to us that right.

- Please, contact with your hosting ...

7

By: hoangthikhanhbg
a month ago Nov 11, 2017 at 08:58

INSTALLATION SERVICE

We offer service for $29. If you would like to use it, please click here to provide your credential information.

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible