16 topics
TOPIC POSTS LAST POSTER
PAGE Account - missing

By dan_louchard in WordPressBigshop, Nov 7, 2017 at 03:05

Hi,

Have a nice day!

About your suggestion, I have removed it for your site.
See attached image: http://prntscr.com/h8hslo

I would be very grateful if you go here: http://themeforest.net/downloads and rate me a good review + 5 stars please?
It's really very worth with us. Thank you very much!

And do not hesitate ...

6

By: hoangthikhanhbg
a month ago Nov 10, 2017 at 01:28

how do I do to enable the currency and language options on top page of home.

By dan_louchard in WordPressBigshop, Nov 10, 2017 at 21:15

Hi,

Have a nice day!

You must purchare and install the WPML Plugin on your site.
The currency and language options will show on top page.



Best regards,
Khanh Hoang.

1

By: hoangthikhanhbg
a month ago Nov 11, 2017 at 01:23

I can't see Visual Composer

By Freehand-design in WordPressBigshop, Nov 8, 2017 at 08:34

Hi Freehand Design,

Do not hesitate contact me if you need help with BigShop theme.
You're welcomed!



Sincerely,

Khanh Hoang.

3

By: hoangthikhanhbg
a month ago Nov 11, 2017 at 09:18

WordPress is crashing

By hirandes in WordPressBigshop, Oct 15, 2017 at 20:11

Hi,

I have checke your site. And your site still look good. Please recheck!
See attached image: http://prntscr.com/h9p0j8



Best regards,
Khanh Hoang.

24

By: hoangthikhanhbg
29 days ago Nov 13, 2017 at 02:57

Cannot sign up new account

By luongvihao in WordPressBigshop, Nov 12, 2017 at 04:00

Hi,

Have a nice day!

We will update BigShop theme to the next version soon.
I'm very grateful if you would look forward to hearing from us.



Kindly regards,
Khanh Hoang.

3

By: hoangthikhanhbg
28 days ago Nov 14, 2017 at 01:35

Bigshop toolkit - widget instagram error

By levelup19 in WordPressBigshop, Nov 8, 2017 at 10:39

Hi mate,

We have reinstalled the latest version of BigShop theme for your site.
You don't need update the theme. =)

And I would be very grateful if you go here: http://themeforest.net/downloads and rate me a good review + 5 stars please?
It's really very worth with us. Thank you very much!

Do ...

9

By: hoangthikhanhbg
27 days ago Nov 15, 2017 at 01:32

Footer - Where do I change it?

By dan_louchard in WordPressBigshop, Nov 11, 2017 at 14:11

Hi,

To get your latitude, please come Google Map to get your latitude and longitude coordinates.
Please contact me if you need help! =)



Sincerely,
Khanh Hoang.

3

By: hoangthikhanhbg
27 days ago Nov 15, 2017 at 01:51

Password and re-password do not match.

By dan_louchard in WordPressBigshop, Nov 15, 2017 at 16:48

Hi Dan,


Have a nice day!

To update BigShop theme to the latest version, you can come here: https://themeforest.net/search/kutethemes
And download BigShop version 1.0.3 to update on your site.

Note: Before updating the theme you should back up all data on your site.
Thanks for your patience!



Sincerely,

3

By: hoangthikhanhbg
22 days ago Nov 20, 2017 at 02:43

Erro Bigshop Icon Box - Whatsapp Support

By dan_louchard in WordPressBigshop, Nov 9, 2017 at 23:57

Hi Dan,

Have a nice day! To update BigShop theme to the latest version, you can come here: https://themeforest.net/search/kutethemes
And download BigShop version 1.0.3 to update on your site.

Note: Before updating the theme you should back up all data on your site. Thanks for your patience!



Sincerely,
Khanh Hoang.

9

By: hoangthikhanhbg
22 days ago Nov 20, 2017 at 02:42

No option to Upgrade the Theme Version

By dan_louchard in WordPressBigshop, Nov 19, 2017 at 14:14

I got your skype also. Are your busy? I ask on skype but no answer

13

By: Kazim Vu
14 days ago Nov 27, 2017 at 08:45

Problem installing Demo content

By 89194115283v in WordPressBigshop, Dec 3, 2017 at 15:42

Also, please contact to your host provider, they will check and fix these values. Here are requirements the BigShop theme.
Before you begin the install, checking to ensure that you have the minimum requirements for Bigshop is WordPress 4.4.0 or highter, PHP 5.4 or highter and MySQL 5.4 or highter. Recommended ...

6

By: Kazim Vu
22 hours ago Dec 11, 2017 at 06:32

Redirect the Product to Check out page

By dan_louchard in WordPressBigshop, Dec 10, 2017 at 05:14

Good morning
Can you connect me via skype: itsonla ? I would like to live chat with you.
Waiting your answer...

3

By: Kazim Vu
an hour Dec 12, 2017 at 02:36

No Shipping tab on Woo Commerce

By dan_louchard in WordPressBigshop, Dec 10, 2017 at 05:10

Cool! Also, you should update to the latest theme version( it's version 1.0.3)
Regards,

4

By: Kazim Vu
an hour Dec 12, 2017 at 02:53

Match Password misssing

By dan_louchard in WordPressBigshop, Dec 11, 2017 at 20:51

Good morning
You are activate the first version. To update the BigShop theme:
Step 1: Backup your site( Include codes + Database)
Step 2: From the dashboard>>Appearance>>Theme, you need to activate the default template( Ex; Twenty Seventeen theme)
( you can refer this document, it's the same http://test.kutethemes.net/koolshop_doc/#mazanoupdate)
Step 3: Click on BigShop and ...

1

By: Kazim Vu
an hour Dec 12, 2017 at 02:51

visual composer is not enabled on footer builder

By helloamar in WordPressBigshop, Oct 10, 2017 at 01:01

Hello Amar,


I would be very grateful if you go here: http://themeforest.net/downloads
then RATE us a Good review + 5 Stars, please?

It's really very worth with me.
Thank you very much!

Contact us if you have any problems with the theme.
You are always welcome! =)


Best regards,
Khanh Hoang.

3

By: hoangthikhanhbg
2 months ago Oct 11, 2017 at 01:26

Issues with orders and translates

By daveagain in WordPressBigshop, Oct 17, 2017 at 01:41

Hi,

Did you mean that?

When the customer ordering products => order information is displayed in:
Woocommer => Order => Webmaster to view the order there => Ship order to the customer (you can mark the order status: processing, has finished processing ..), the customer get goods => finished order.

Contact me ...

2

By: hoangthikhanhbg
a month ago Oct 19, 2017 at 04:03

INSTALLATION SERVICE

We offer service for $29. If you would like to use it, please click here to provide your credential information.

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible