14 topics
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A few issues

By Pollimediafi in WordPressMerci, Apr 5, 2018 at 17:18

Hi Carlo,
I wonder if you have contact with me via Skype yet?

About the images size: Normally, we recommend our customers should not update the WooCommerce plugin, since version will bring many changes that cause you have to re-set up the size of product images, thumbnails images... etc.
But seem to ...

21

By: hoangthikhanhbg
7 days ago Apr 13, 2018 at 08:09

Background images

By digitalash in WordPressMerci, Mar 26, 2018 at 13:56

Hi buddy,

We have resolved the issue, please recheck your site. And do not hesitate contact me if you need help!

21

By: hoangthikhanhbg
11 hours ago Apr 20, 2018 at 00:52

WP bakery (visual composer) version 5.4.5 not compatible with theme.

By cesAdminAtThemeForest in WordPressMerci, Mar 1, 2018 at 07:26

Hi there,

We have checked your site which you said it has been errors. And we found that the problem is not related to updating WP Bakery, or compatible with Visual Composer plugin... The problem is due to the contents in the shortcode has been saved be empty. So the ...

10

By: hoangthikhanhbg
a month ago Mar 6, 2018 at 03:50

"Outdated copies"

By Nyxln21 in WordPressMerci, Feb 18, 2018 at 11:42

Good morning,

Updating the WooCommerce Files in Template to the latest version will bring many changes to the template, and you must accept this changes. Maybe the new version will bring many changes that cause you have to re-set up the size of product images, thumbnails images... etc

If you ...

3

By: hoangthikhanhbg
a month ago Mar 9, 2018 at 01:19

Coupon Code Form does not working

By minhnguyendhth8b in WordPressMerci, Mar 14, 2018 at 18:35

Good morning Minh Nguyen,

Please send to me the informations about: Admin WP login details, FTP (SFTP) account and CPanel. (Please put in the Secret information box of your ticket). I will try resolve your request as soon as possible.

Best Regards,

1

By: hoangthikhanhbg
a month ago Mar 15, 2018 at 01:20

New Customer Register Form

By edaakkaya in WordPressMerci, Mar 25, 2018 at 19:02

Hi Dear,

We can do it for your site. But you have to Customized Services. You can come here to Customized Services:
1.http://prntscr.com/hpfpy2
2. http://prntscr.com/hpfq98

Best Regards,

6

By: hoangthikhanhbg
24 days ago Mar 27, 2018 at 02:04

Responsive Visual Composer causing PHP errors

By Pollimediafi in WordPressMerci, Mar 29, 2018 at 15:59

Hi Carlo,

I realized that you have turned off the Responsive Visual Composer Plugin. And if the error disappears when you disable this plugin, you can turn it off, because it will not affect to your site.

Best Regards,

1

By: hoangthikhanhbg
21 days ago Mar 30, 2018 at 01:34

Merci Theme / issue with Instagram integration

By seefeldstyle in WordPressMerci, Apr 3, 2018 at 20:08

Hi Seefeldstyle,

I have checked the Instagram integration on our demo and it still works well.
Please re-try on your site. And send to me the informations about: Admin WP login details, FTP (SFTP) account and CPanel. (Put in the Secret information box). I will check your site and find the ...

1

By: hoangthikhanhbg
16 days ago Apr 4, 2018 at 03:51

Media library not accessible with the theme enabled

By Pollimediafi in WordPressMerci, Mar 27, 2018 at 13:45

Hi Carlo,

I would be very grateful if you go here: http://themeforest.net/downloads and rate me a good review + 5 stars, please. Thank you very much!
Contact me if you have any questions with the theme. You are always welcomed!

Best Regards,

17

By: hoangthikhanhbg
15 days ago Apr 5, 2018 at 00:40

How to Put Title bar out?

By ploygems in WordPressMerci, Mar 23, 2018 at 12:50

Hi PloyGems,

I have turned off the banner page for your site. Can you recheck your site and see attached image?
I also will be very grateful if you go here: http://themeforest.net/downloads and rate me a good review + 5 stars, please. Thanks!
Do not hesitate contact me if you need help ...

5

By: hoangthikhanhbg
14 days ago Apr 6, 2018 at 01:39

How can i put product catagory in to Main Menu

By ploygems in WordPressMerci, Apr 5, 2018 at 12:03

Hi,

You can see the attached image. I still can see the Product Category on Page Options and I have chosen it for you. Now, you can put product category into Main Menu.

Best Regards,

1

By: hoangthikhanhbg
14 days ago Apr 6, 2018 at 04:08

Plugins out of date...

By dpcdpc11 in WordPressMerci, Apr 5, 2018 at 12:24

Hi Cristian,

Can you come here: http://themeforest.net/downloads and rate me a good review + 5 stars, please?
Thank you very much!

5

By: hoangthikhanhbg
10 days ago Apr 10, 2018 at 01:24

how to close "Leave A Comment" on some page

By ploygems in WordPressMerci, Apr 7, 2018 at 17:37

Hi,

You can see this video: http://recordit.co/7IRcn5JfNz
You can do follow this video if you want to turn off Comment in other pages.
Maybe due to your website in Thailand language, not English so i had some mistakes. Apologize!

Best Regards,

5

By: hoangthikhanhbg
4 days ago Apr 16, 2018 at 09:20

Thumbnail size

By Saulevas in WordPressMerci, Apr 16, 2018 at 19:15

Hi dear,

Please send to me the informations about: Admin WP login details, FTP (SFTP) account and CPanel. (Please put in the Secret information box).
I will find the solutions when I can login to your site!
Best regards,

4

By: hoangthikhanhbg
3 days ago Apr 17, 2018 at 09:56

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