12 topics
Contact Page Store Hour and Store Image

By afkstore in PrestashopTechOne, Jun 1, 2018 at 16:41

I have a session cookie problem, if you clean cache or use incognito tab you can login


By: afkstore
3 days ago Jun 21, 2018 at 10:17

Impossible to load declinations

By najjar06 in PrestashopTechOne, Jun 22, 2018 at 12:24

I have a problem with the declensions: impossible to load declinations when making a selection, on the console navigator we see a 500 internal server error.
I changed the server perfermances in php.ini but the problem still resists.
No problem with the default theme (classic).
Here is an example of a product: https://boulouna.tn/gresses-ete/7-34-mousseline-fashion-dress.html
Also ...


By: najjar06
a day ago Jun 22, 2018 at 12:24

datas import NOT working

By eshopnu in PrestashopTechOne, Jun 16, 2018 at 14:42

Thank you!
But how can I upload the datas manualy?
Bcz I need to fix new installation in eshop many ime bcz of tech problems.



By: eshopnu
a day ago Jun 22, 2018 at 19:52


By reno126 in PrestashopTechOne, Jan 15, 2018 at 12:04


For the translation issue, my coder will update in the new version soon.
He is going to complete the process.

Hope you can wait for a couple days.
Thank you


By: yame
3 months ago Mar 20, 2018 at 08:41

The add to cart buttons are visible on the homepage when the catalog mode is active

By killua82 in PrestashopTechOne, Feb 9, 2018 at 16:35

Hello killua82,

I sent your issue to my coder.
I today I get his feedback, he said that it needs to check in code and it takes a long time, hope you can be patient to wait for him

I will inform you whenever I get any his feedbacks
Thank you so much!


By: yame
4 months ago Feb 23, 2018 at 10:08

FULL layout - auto reset

By reno126 in PrestashopTechOne, Apr 26, 2018 at 11:55


The last time, we did not change any files for you. We just checked and saw that it still worked fine without restoring
Even now when I check Contact Us page, it still saves and changes correctly.

You may not add the left or right column for "blog category page" and "blog ...


By: yame
a month ago May 9, 2018 at 10:08

Megamenu issue

By zayed in PrestashopTechOne, May 14, 2018 at 18:49

Product images load in full screen mode covering 90% of the screen: Because he had to design display-full to be conflict with mobile screen version. So when you load the homepage, the product images will be full.
In demo, it also occurs as yours


By: yame
11 days ago Jun 13, 2018 at 02:42

background colour change

By zayed in PrestashopTechOne, Jun 10, 2018 at 09:01


The hosting cannot be accessed to. You might change the account.
Please provide it again. It will be better when you can provide us your Cpanel. My coder guesses that there is no Index page in database and he will help you to check in Cpanel.


By: yame
8 days ago Jun 16, 2018 at 01:06

Problem with module Smartsupp

By scecnarf in PrestashopTechOne, May 19, 2018 at 11:23

Hello, i have problem with the free module smartsupp (live chat).
I installed the module and it does not work under tech one template, it works on default and others templates.
Can you help me please?


By: scecnarf
a month ago May 19, 2018 at 11:23

Smarty Cache - Same product category error

By Alkarion in PrestashopTechOne, Nov 27, 2017 at 23:43


2 months ago and no response...please ?



By: Alkarion
a month ago May 20, 2018 at 21:03

Hugomorais84 Bugs Theme

By Hugomorais84 in PrestashopTechOne, Apr 5, 2018 at 14:42

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,



By: yame
4 days ago Jun 20, 2018 at 03:34

Theme installation failed

By najjar06 in PrestashopTechOne, May 28, 2018 at 11:52

Hi mate,

How is your site now?
Do you need any assistance from support service?
If not, we will close this ticket. Please contact again with us when you have any problems,



By: yame
4 days ago Jun 20, 2018 at 03:32


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