Support Service will Close for Lunar New Year

From: 11th February, 2018 to 20th February, 2018
We will re-open: 21st February, 2018
19 topics
TOPIC POSTS LAST POSTER
Install thema

By gelson_junior in WordPressTechOne, Feb 18, 2018 at 03:21

Good night, I would like to know if you have the possibility of installing thema on my server, because I can not configure it, already very fought for attention.

0

By: gelson_junior
a day ago Feb 18, 2018 at 03:21

WooCommerce Social Login Plugin Help

By dracogto in WordPressTechOne, Feb 18, 2018 at 05:07

Are there any known issues with WooCommerce Social Login plugin? https://woocommerce.com/products/woocommerce-social-login/

I keep getting "Provider Authentication error" and the only solution the creators of the plugin give me is to turn off every plugin and see if there is an issue. I'd like to know if there is a social login ...

0

By: dracogto
a day ago Feb 18, 2018 at 05:07

Product view - Breadcrumb not showing

By pptyasar in WordPressTechOne, Dec 31, 2017 at 07:22

I am really realy sorry for delay reply. To show the Breadcrumb, you need to deactivate the eCommerce Products Catalog for Wordpress plugin, it's conflict with theme: https://prnt.sc/i71q1c

Regards

2

By: Kazim Vu
21 days ago Jan 29, 2018 at 09:24

Techone

By Orlando79 in WordPressTechOne, Jan 12, 2018 at 09:08

Hi Orlando79
I have checked and got the same problems as you mentioned. In your case, please update to the latest theme version, it's version 1.3.4 and let me know your results. Note, you should backup your site before. If you have other questions, do not hesitate to contact with me. ...

1

By: Kazim Vu
a month ago Jan 12, 2018 at 09:51

yith attribute filter isn't working properly

By lotfinoluffy in WordPressTechOne, Dec 20, 2017 at 13:33

Good morning
It works now. I have noted your comments and sent to developers. Hope it will be improved in the next time.
Thank you and have a nice day!

20

By: Kazim Vu
a month ago Jan 15, 2018 at 00:41

change the color of header, and reveal all the time

By lotfinoluffy in WordPressTechOne, Jan 5, 2018 at 00:29

Good morning
Yes, it's default of theme(1st for background, 2 and 3 for buttons). You have to style by the css codes if you want to change more. Please contact me via skype: itsonla if you need help.
Regards

9

By: Kazim Vu
a month ago Jan 15, 2018 at 01:25

Mobile menu with problems if there are lot of items. And question about ajax search

By spartakgoxhaj in WordPressTechOne, Dec 15, 2017 at 16:46

Hi spartakgoxhaj,
About your issue, you can request to kutethemes@gmail.com. My Admin will check and reply you.
Regards

23

By: Kazim Vu
a month ago Jan 18, 2018 at 06:26

İndex problems

By yilmazelbir in WordPressTechOne, Jan 18, 2018 at 17:58

Hi yilmazelbir
Why do not you translate it? You can translate by the Loco Translate plugin. Here's it: https://wordpress.org/plugins/loco-translate/
and
https://localise.biz/wordpress/plugin/beginners
Please contact me via skype: itsonla if I misunderstood your intention.
Regards

1

By: Kazim Vu
a month ago Jan 19, 2018 at 03:27

Product Carousel on Hompe and Filters on Category page

By digijuice in WordPressTechOne, Dec 19, 2017 at 18:00

here's it: https://prnt.sc/i3qkpn

19

By: Kazim Vu
24 days ago Jan 25, 2018 at 12:02

Best Seller main image duplicated

By dracogto in WordPressTechOne, Jan 27, 2018 at 02:43

Good morning
In your case, the cause by there are too few products there. It's correct when you add more than 6 products. Please check again and let me know.
Regards

1

By: Kazim Vu
21 days ago Jan 29, 2018 at 01:47

API KEY

By soleda in WordPressTechOne, Jan 31, 2018 at 08:06

Good morning
I am not clear your intention. Could you please connect via skype: itsonla, i would like to live chat and help you.
Regards

1

By: Kazim Vu
18 days ago Feb 1, 2018 at 01:37

Redirection problem on checkout

By fernandocoello in WordPressTechOne, Nov 24, 2017 at 10:37

Hi
Could you please describe more details with video shot? I have check and found that it still work s fine. Also, please connect me via skype: itsonla. I would like to live chat and have some questions for you.
Regards

19

By: Kazim Vu
18 days ago Feb 1, 2018 at 09:14

Product Variations

By MNTARP in WordPressTechOne, Feb 1, 2018 at 16:20

Good morning
I think that something maybe wrong when you have added them because i have never seen these errors before. Please study this link: https://docs.woocommerce.com/document/variable-product/
Also, i would like to check directly on your site however i could not access your WP Admin login accounts. Please check again and let me ...

3

By: Kazim Vu
13 days ago Feb 6, 2018 at 03:11

Custom Menu Title clickable?

By INGESIST in WordPressTechOne, Feb 5, 2018 at 17:24

Good morning, INGESIST
It's possible however you have to custom by yourself or connect to customized service, where they can help you. I am really sorry because i do not support for custom work. I support for the default of theme only. If you have other questions, do not hesitate ...

1

By: Kazim Vu
13 days ago Feb 6, 2018 at 02:36

When TechOne theme enabled, Appearience -> Menus not working

By digijuice in WordPressTechOne, Jan 31, 2018 at 11:50

Hi digijuice
The cause by your plugins they are conflicted together. Please deactive for each plugin and then check your menu again. My coders said that they forgot the plugin name. If it does not work, please provide your main admin login + FTP accounts via secret information area. My ...

6

By: Kazim Vu
7 days ago Feb 12, 2018 at 06:50

load web page faster

By hdeburchgraeve in WordPressTechOne, Feb 10, 2018 at 14:01

Hi
It's too hard, however please try using some methods below to improve the loading speed:
1. Install the Autoptimize plugin
2. Remove unnecessary plugins
3. Optimize product images
4. Install the jsDelivr – WordPress CDN plugin
5. Intstall the WP Super Cache
6. Contact with your hosting administrator to increase the speed ...

1

By: Kazim Vu
7 days ago Feb 12, 2018 at 06:39

Change color in Header

By datario in WordPressTechOne, Feb 11, 2018 at 15:32

Hi datario
What do you want to change? Background color or texts color? Here are the css codes for texts:
.block-minicart .cart-text .text2 {
color: #ebebeb;
}
.block-minicart .cart-text .woocommerce-Price-amount {
color: #e6e6e6;
}
.hotline .content .text {
color: #e6e6e6;
}
If it does not work, please provide your wordpress admin login +FTP accounts via secret information ...

1

By: Kazim Vu
7 days ago Feb 12, 2018 at 06:29

Woocommerce update issues

By dracogto in WordPressTechOne, Feb 12, 2018 at 17:24

Hi
It's just a warning and will not affect the theme( we will update theme asap). If you have any problems, please contact us. Currently we are on vacation, we will back and check your issues on 21st February, 2018.

Regards

1

By: Kazim Vu
4 days ago Feb 14, 2018 at 16:57

Where are Review settings?

By dracogto in WordPressTechOne, Feb 15, 2018 at 04:23

Hi dracogto
We are very sorry for delay replay because we are on vacation. In your case, you can refer this documentation:
https://woocommerce.com/2017/04/reviews-woocommerce-best-practices/
We hope that it useful for you.
Regards

1

By: Kazim Vu
a day ago Feb 17, 2018 at 18:43

INSTALLATION SERVICE

We offer service for $29. If you would like to use it, please click here to provide your credential information.

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible