20 topics
TOPIC POSTS LAST POSTER
Required Plugins are not actived

By beupper in WordPressSuperMarket, Jun 18, 2017 at 08:04

Hello,

Please update your theme to latest version, you using old theme version that's why all these problem you are getting.
https://ticthemes.com/changelog/smchangelog.txt

Regards

1

By: AyaanAg
2 months ago Jun 19, 2017 at 02:00

How to update the theme

By nicocepi in WordPressSuperMarket, Jun 26, 2017 at 13:56

Hello,

Kindly follow this update guide to upgrade theme easily.
https://www.youtube.com/watch?v=v6eRI6ebhkE&feature=youtu.be
https://ticthemes.com/changelog/smchangelog.txt

Regards

1

By: AyaanAg
a month ago Jun 26, 2017 at 14:08

Sidebar single product

By lubascerny in WordPressSuperMarket, May 22, 2017 at 16:39

Hello,

I cannot able to connect to your FTP, please fix it and send me fixed info.

Regards

5

By: AyaanAg
a month ago Jun 28, 2017 at 08:40

Review Field appearance

By piktodesign in WordPressSuperMarket, Jun 15, 2017 at 13:58

Hello,

I have now fixed this issue. It was happening because of some 3rd party plugin.

Regards

11

By: AyaanAg
a month ago Jun 30, 2017 at 03:33

Number of Comments on widget

By piktodesign in WordPressSuperMarket, Jul 3, 2017 at 17:02

Hello,

It is caused by the WC Marketplace plugin. Deactivate it and then the bug will be automatically fixed. Kindly contact wc marketplace support for that bug fix.

Regards

3

By: AyaanAg
a month ago Jul 5, 2017 at 04:52

Products switching is not working though variation is setup correctly

By OCKProducts in WordPressSuperMarket, May 23, 2017 at 07:25

Hello,

Kindly wait for next theme version, it will be available within 2-4 days. Then you can check. But again as i said without proper login details i cannot able check your issue.

Regards

18

By: AyaanAg
a month ago Jul 5, 2017 at 04:58

Review on homepage

By piktodesign in WordPressSuperMarket, Jul 3, 2017 at 17:34

Hi friend,
I fixed for you. Please check again site.

Thanks.

3

By: mrtieutien
a month ago Jul 10, 2017 at 04:26

Product thumbnails on product detail page after update version 1.7

By piktodesign in WordPressSuperMarket, Jul 6, 2017 at 16:12

Hello,

Have a good day.
If you have any error, please contact with us, we'll help you fix it!

Regards!

2

By: hoangthikhanhbg
a month ago Jul 8, 2017 at 00:57

Mailchimp is not working

By piktodesign in WordPressSuperMarket, Jul 4, 2017 at 15:10

Hello,

You encounter this error because you haven't updated the Plugin to the latest version.
Please update both Plugin and Theme to the latest version, then we will solve all the requirements you want.
If you encounter any errors, please provide us with full information (URL; Admin account; FTP accounts or CPanel) ...

6

By: hoangthikhanhbg
a month ago Jul 7, 2017 at 08:49

Problem with SuperMarket Core after Update to Template Version 1.7

By piktodesign in WordPressSuperMarket, Jul 6, 2017 at 16:02

Hi friend,
Can you updated again FTP account at this topic ? I am developer and I will check again all you problem.

Thanks.

2

By: mrtieutien
a month ago Jul 10, 2017 at 04:33

Problem on Checkout page and Cart Page

By digvijaytyagi in WordPressSuperMarket, Jun 13, 2017 at 05:11

Hello,

With this error you should update the theme to the new version. Before you update you have to back up all the data, and we recommend that you backup with this plugin: https://wordpress.org/plugins/duplicator/.


Love.

11

By: hoangthikhanhbg
a month ago Jul 8, 2017 at 01:13

Rating Stars on mobile devices

By piktodesign in WordPressSuperMarket, Jul 7, 2017 at 17:06

Hello,

With this error, We have modified a css line in the style.css file.

Regards.

3

By: hoangthikhanhbg
a month ago Jul 12, 2017 at 02:47

No sidebar on vendor shop page

By piktodesign in WordPressSuperMarket, Jun 6, 2017 at 13:48

Hello,

We noticed that you did not update the theme properly.
All of our latest features in new version have not been updated on your host.
However, we have updated and fixed the bugs on your website.

Regards.

36

By: hoangthikhanhbg
a month ago Jul 12, 2017 at 01:50

Supertheme installing get white page after activate

By bies100 in WordPressSuperMarket, May 1, 2017 at 20:25

Hello,

Can you go back to the video of the actions you took that led to our error??
Because we have checked carefully and everything on your website still works very well.
Link image: http://prntscr.com/fumytz
Thank you!

Regards.

162

By: hoangthikhanhbg
a month ago Jul 12, 2017 at 07:53

I change my domain

By Ginnyhung69 in WordPressSuperMarket, Jul 16, 2017 at 15:23

Hello,

Sorry for the delayed support.
Do you want to transfer website from domain: http://lidacar-fix.com to Domain: http://lidacar.com?
Can you talk more specifically about the problem you are having for us,
so that we can support you in the best and fastest way?
Thank you!


Regards.

1

By: hoangthikhanhbg
a month ago Jul 18, 2017 at 08:24

MailChimp Not Functioning

By dermeco in WordPressSuperMarket, Jun 22, 2017 at 18:19

Hello,

We have thoroughly checked the http: // and https: //
And Mailchimp issues work well on both sites.

Thank you!

Regards.

19

By: hoangthikhanhbg
23 days ago Jul 27, 2017 at 08:39

WooCommerce Product Display

By dermeco in WordPressSuperMarket, Jul 14, 2017 at 02:40

Hello,

I have edited in the file: Themes => Supermarket => Woocommerce => Loop => orderby.php
You can backup it to update.
Thanks!


Regards.

11

By: hoangthikhanhbg
17 days ago Aug 2, 2017 at 04:18

problems with pagination

By nicocepi in WordPressSuperMarket, Aug 2, 2017 at 00:15

Hello,

We find that this is an error when setting up ajax. You can fix it as follows:

1. You login to the backend.
2. Woocommerce => Settings => Products Filter => Tabs: Options
3. Your setting: Try to ajaxify the shop: No.

Attached Images: http://prntscr.com/g39mry

Thanks!


Regards.

2

By: hoangthikhanhbg
17 days ago Aug 2, 2017 at 04:25

Contact Form WPML Not Functioning

By dermeco in WordPressSuperMarket, Aug 8, 2017 at 14:16

Hello Dermeco,

The problem you are having is the issue of contact from 7 with WPML plugin.

Please follow the instructions of the WPML guys at the following link: https://wpml.org/documentation/plugins-compatibility/using-contact-form-7-with-wpml/

Thank you!


Love.

1

By: hoangthikhanhbg
10 days ago Aug 9, 2017 at 09:33

Outdated Wordpress plugins & Demo pages

By lw12 in WordPressSuperMarket, Apr 27, 2017 at 07:59

Okay, thank you.

8

By: lw12
3 months ago May 15, 2017 at 06:44

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