33 topics
TOPIC POSTS LAST POSTER
Slider not showing and mobile is not responsive

By Billionaire15 in ShopifyX.Shop, Dec 7, 2017 at 01:18

will you be letting me know what went wrong and what was repaired

4

By: Billionaire15
a day ago Dec 11, 2017 at 17:00

Latest Shopify Version to support section customizations

By tcop in ShopifyBoutique, Sep 30, 2017 at 16:11

Hi,
I will help you to upgrade this theme. Please add my email to your store.
my email is chungk4bictu@gmail.com

Regards, Andy

5

By: shopifysupport
a month ago Oct 17, 2017 at 02:26

Cart to checkout

By rloosemore in ShopifyMazano , Oct 16, 2017 at 01:06

you are welcome!

if you have other issue please contact to me

Regards, Andy

11

By: shopifysupport
a month ago Oct 20, 2017 at 16:30

Product Tabs

By DigitalBLB in ShopifyBoutique, Oct 10, 2017 at 05:20

Your feedback is really useful.
Thank you so much!
I think that if each product which has difference about tab.
We need to install other app which support this one
I suggest this app: https://apps.shopify.com/product-description-tabs
Other solution, which find on shopify. Almost fix tab and only description can change such as : https://help.shopify.com/themes/customization/products/features/add-tabs-to-product-descriptions

or https://ecommerce.shopify.com/c/ecommerce-design/t/how-to-add-tabs-to-my-product-page-451194

And ...

13

By: shopifysupport
a month ago Oct 20, 2017 at 16:39

Slider App doesn't exist

By Flintstone66 in ShopifyBoutique, Oct 5, 2017 at 21:17

ok,
Have a nice day!

Regards, Andy

9

By: shopifysupport
a month ago Oct 25, 2017 at 02:38

Category menu images

By zueamen in ShopifyTechone, Oct 19, 2017 at 13:49

Hi Zueamen,
Please make following steps:
1/ Go to theme at admin
2/ click Customize theme
3/ CLick section tab
4/ Click Carousel Product Style 2 Section
5/ view this one: http://prntscr.com/h1nz3o

About issue add countdown to collection's page, if you want then I can make that.
But I will have edit many codes

pm me soon about ...

50

By: shopifysupport
a month ago Oct 25, 2017 at 04:09

how can i make a drop down menu from my catalogo

By techboymx in ShopifyTechone, Oct 27, 2017 at 05:24

Hi techboymx,
1/ about this issue "QQ截图20171027001627-59f2c313475f9.png",
do you want to display icon on category?
please read our document of Techone.
and view this image: http://prntscr.com/gzuijf
you can insert icon to category menu
2/ About this iusse "QQ截图20171027001643-59f2c31347b97.png"
Please add my email to your store, I will resolve your issues soon. my email is chungk4bictu@gmail.com
Don't worry about ...

1

By: shopifysupport
a month ago Oct 27, 2017 at 15:15

Broken links?

By Unophone in ShopifyTechone, Oct 27, 2017 at 19:52

Hi Unophone,
I have checked your issues about "login" link and saw that you need to change demo of customize account (at checkout settings)
to make that please make following steps:
1/ Go to theme at admin
2/ click settings link
3/ Click checkout
4/ view this one: http://prntscr.com/h3fu3c

Other issue about add to cart,... etc. ...

3

By: shopifysupport
a month ago Oct 29, 2017 at 13:24

Search Page

By rloosemore in ShopifyMazano , Oct 24, 2017 at 05:11

You are welcome, if you have other isues pls contact to me.

Regards, Andy

5

By: shopifysupport
a month ago Oct 30, 2017 at 06:15

ausaf

By marketplace786 in ShopifyTechone, Oct 28, 2017 at 16:58

Okie ^_^.
Please contact to me if you have other issue

I will feedback to you when I wake up on tomorrow. Now it is 10PM at Viet Nam
Regards, Andy

12

By: shopifysupport
a month ago Oct 30, 2017 at 14:17

Remove/Edit Settings

By dhenry028 in ShopifyTechone, Oct 28, 2017 at 22:19

Hi,
your issue about tab product,
I have fixed it.
Now you only need to fill blank at "Title of review tab" then this tab will be hide.
http://prntscr.com/h4nl9a

if you want to use review tab then you need to install app "product reviews"

Regards, Andy

5

By: shopifysupport
a month ago Nov 1, 2017 at 04:43

This doesn't work! I want a refund

By cellunlockernet in ShopifyTechone, Nov 1, 2017 at 23:09

Hi, I can not login with your account which you fill at connecting information.
http://prntscr.com/h5jof8

when you download my theme. You need to extra it and you will see 3 folder: http://prntscr.com/h5jp1w
Then you need to click "techone_package_1.0" folder and upload zip file which is content of this theme.
http://prntscr.com/h5jpng

Regards, Andy

3

By: shopifysupport
a month ago Nov 3, 2017 at 01:53

Color does not seem

By boraerd in ShopifyTechone, Oct 31, 2017 at 11:47

Hi, Boraerd
+ "Can we view our last categories also?
- When I am going to bottom of the page, categories also comes. In your site does not come: https://prnt.sc/h5p5n8 In our site: https://prnt.sc/h5p5z1 "
This issue, I have resolved it. Please check it again: http://prntscr.com/h617x4
+ About sub categories:
you need to make ...

18

By: shopifysupport
a month ago Nov 4, 2017 at 05:11

Problem with theme

By gasperb in ShopifyTechone, Nov 4, 2017 at 10:45

please explain more this issue "but for categories, it still isnt. thanks and brgds".

send to me your screenshot if you can

I will check and resolve it soon.

Regards, Andy

29

By: shopifysupport
a month ago Nov 7, 2017 at 00:49

pictures of some items not showing in the product page

By marketplace786 in ShopifyTechone, Nov 4, 2017 at 17:30

Hi marketplace786,
I have resolved your issue. Please check it again.

Regards, Andy

3

By: shopifysupport
a month ago Nov 7, 2017 at 00:47

Problems in TechOne shopify theme

By Antonydejesus in ShopifyTechone, Nov 6, 2017 at 17:09

Okie,
Have a nice day!

Regards, Andy

5

By: shopifysupport
a month ago Nov 8, 2017 at 15:15

Bog Content Display Issue

By nush02 in ShopifyTechone, Oct 22, 2017 at 13:55

Okie

101

By: shopifysupport
a month ago Nov 11, 2017 at 02:00

Buggy Version?

By MJG2017 in ShopifyTechone, Nov 4, 2017 at 19:39

Please send your requirement refund to Kutethemes.
They will accept your requirement.
I am only supporter

Regards, Andy

28

By: shopifysupport
28 days ago Nov 14, 2017 at 06:16

x.shop theme :: error thrown in Shopify when user attempts to load product collections

By benconverse in ShopifyX.Shop, Nov 13, 2017 at 21:09

Hi,
I can not check your issue now.
Please add my email to your store. I will check and resolve your issue.

Regards, Andy

1

By: shopifysupport
28 days ago Nov 14, 2017 at 06:22

Collections layout - 4 columns?

By benconverse in ShopifyX.Shop, Nov 13, 2017 at 21:22

Hi,
please add my email to your store. I will check and resolve your issue.
My email is chungk4bictu@gmail.com

Regards, Andy

1

By: shopifysupport
28 days ago Nov 14, 2017 at 06:17

Mr

By giovanni17 in ShopifyTechone, Nov 6, 2017 at 20:10

Hi,

Ok

Regards, Andy

12

By: shopifysupport
27 days ago Nov 15, 2017 at 15:12

SHOPIFY THEME - SHORTEN description

By xtekaz in ShopifyTechone, Nov 13, 2017 at 07:24

Hi,
I have received your email

I will resolve your issue soon and feedback to you.

Regards, Andy

4

By: shopifysupport
27 days ago Nov 15, 2017 at 15:17

PrestaShop default item still in page

By Flintstone66 in ShopifyBoutique, Oct 10, 2017 at 20:25

Hi,
you installed my theme on prestashop?
I think I only support it on shopify

Regards, Andy

11

By: shopifysupport
21 days ago Nov 21, 2017 at 10:20

A few problems encountered with this theme...

By kineticautoworks in ShopifyTechone, Nov 21, 2017 at 16:58

Hi,
+ Your first issue: you need to add your vendor to tag. Because shopify will filter via tag
http://prntscr.com/he4xvm
http://prntscr.com/he4ydd
+ Your second issue: you need to add min value and max value at admin:
step1: go to admin -> customize theme -> general settings tab
step 2: find ...

4

By: shopifysupport
19 days ago Nov 23, 2017 at 09:13

cannot zoom in on pictures in product gallery?

By rockkth in ShopifyTechone, Nov 17, 2017 at 13:05

Hi, I checked your issue.
This theme don't support zoom function for product detail.
I suggest a few app for this function, please check it: https://apps.shopify.com/all-in-one-product-zoom
https://apps.shopify.com/product-image-zoom

Issue about popup newsletter is resolved now.


Regards, Andy

3

By: shopifysupport
17 days ago Nov 25, 2017 at 11:07

Disabling Pop Up Newsletter results in CONTENT NOT FOUND on second visit

By rockkth in ShopifyTechone, Nov 17, 2017 at 10:47

Hi,
I have resolved this issue.
Please check it again.

Regards, Andy

5

By: shopifysupport
17 days ago Nov 25, 2017 at 11:10

Add Phone Field in Techone Theme on Registration Form

By oyeshoppie in ShopifyTechone, Nov 24, 2017 at 07:09

Hi,
Please add my email to your store. I will check and resolve your issue soon.
My email is chungk4bictu@gmail.com

Regards, Andy

1

By: shopifysupport
18 days ago Nov 24, 2017 at 18:09

Thema Problems

By ozturktoptan in ShopifyTechone, Nov 27, 2017 at 10:16

Hi,
really I can not see your screenshot.
Please check it again.
I preview your site with my theme. I can not detect your problem


Regards, Andy

3

By: shopifysupport
14 days ago Nov 28, 2017 at 15:33

Drop down menu not working

By mininglab in ShopifyTechone, Nov 28, 2017 at 06:26

Hi,
I have checked your issues.
And see that
1/ this homepage only show menu which don't have megamenu. You can check our demo for homepage 7
2/ I resolved your issue. Please check it now.
3/ Please create menu at navigation and select menu for this one:
http://prntscr.com/hh90yk
how to config admin: + go to admin ...

4

By: shopifysupport
12 days ago Nov 30, 2017 at 13:15

problem in my siteweb

By abdlmalkfaraj in ShopifyTechone, Dec 1, 2017 at 14:36

Hi,
please add my email to your store. I will check and resolve your issues soon.
Your issue is simple. Don't worry.
My email is chung4bictu@gmail.com

Regards, Andy

1

By: shopifysupport
10 days ago Dec 2, 2017 at 03:46

INSTALLATION SERVICE

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