Support Service will Close for Lunar New Year

From: 11th February, 2018 to 20th February, 2018
We will re-open: 21st February, 2018
28 topics
TOPIC POSTS LAST POSTER
cant upload sample data even after checking all the recommended sizes and they all comply

By ayodeey in WordPressKuteShop, Feb 12, 2018 at 17:44

i have found a way to upload the demo content. thanks

5

By: ayodeey
2 days ago Feb 17, 2018 at 04:35

when i import full demo many items is missing

By hassangad in WordPressKuteShop, Feb 18, 2018 at 07:56

i try import demo No 1 (https://kuteshop.kutethemes.net/ ) but it failed

if you go to my URL ( https://www.sportcenter-egy.com/ ) you will see many items is missing

0

By: hassangad
a day ago Feb 18, 2018 at 07:56

Kute shop demo importing error

By effective_web in WordPressKuteShop, Feb 18, 2018 at 08:22

hi there like the documentation said i have inclresed all the values in pho.ini and still i cant ge the site after i imporing please help me i wanna see the exact site in the demo

0

By: effective_web
a day ago Feb 18, 2018 at 08:22

Add custom social media icon in footer section

By Siamak001 in WordPressKuteShop, Dec 30, 2017 at 13:31

HI
COuld you please provide your wordpress admin login + FTP accounts details via secret information area? I would like to check directly and guide you
Regards

6

By: Kazim Vu
a month ago Jan 10, 2018 at 06:57

Themes not activating, what to do?

By motaharrony in WordPressKuteShop, Jan 5, 2018 at 17:45

Good morning
Thank for using my theme. If you have any problems, please contact me.

Regards,

9

By: Kazim Vu
a month ago Jan 11, 2018 at 04:27

Conflict between kuteshop toolkit and visual composer

By Alejandr031 in WordPressKuteShop, Dec 27, 2017 at 13:00

Hello
Where is your attachment file? I did not see it. Could you please contact via skype: itsonla. I would like to live chat and need some questions from you.
Waiting your connection...
Regards,

19

By: Kazim Vu
a month ago Jan 11, 2018 at 03:51

Mega Menu Setup

By dnalandsci in WordPressKuteShop, Jan 8, 2018 at 20:03

I am very glad when your problem solved. Can you help me one thing?
if you are satisfied with my support, please go here: http://themeforest.net/downloads then rate me a good review + 5 stars. Your good review it's really very worth with me.
Thank you and Have a great day!

Regards

11

By: Kazim Vu
a month ago Jan 11, 2018 at 05:23

How can I update Wordpress Kuteshop

By kissdarain in WordPressKuteShop, Jan 13, 2018 at 03:16

Good morning
To update KuteShop theme:
Step 1: Backup your site( Include codes + Database)
Step 2: From the dashboard>>Appearance>>Theme, you need to activate the default template( Ex; Twenty Seventeen theme)
( you can refer this document, it's the same http://test.kutethemes.net/koolshop_doc/#mazanoupdate)
Step 3: Click on KuteShop and then click Delete( look down in the ...

1

By: Kazim Vu
a month ago Jan 15, 2018 at 01:35

Làm sao để cập nhật giao diện KuteShop 1.7.8 lên 3.0.1

By lucaphuoc in WordPressKuteShop, Dec 18, 2017 at 08:46

Hi bạn
Bạn có thể download từ http://themeforest.net/downloads nhé

Regards

3

By: Kazim Vu
a month ago Jan 14, 2018 at 16:21

problems loading the template

By perutec in WordPressKuteShop, Jan 13, 2018 at 06:23

Good morning
I have checked but did not get the same your attached file. Did you fix it? If you have other questions, do not hesitate to contact with me.
Thank you and Have a great day!

Regards

1

By: Kazim Vu
a month ago Jan 15, 2018 at 01:39

header 02 not displaying properly

By rabatshoppen in WordPressKuteShop, Jan 15, 2018 at 19:09

Good morning
Could you please provide your wordpress Admin login + FTP accounts details via secret information area? I would like to check directly on your site and show you how to solve this issue.
Regards

1

By: Kazim Vu
a month ago Jan 16, 2018 at 01:14

Demo is not working also footer dsappear.

By Warezaar in WordPressKuteShop, Jan 14, 2018 at 10:31

Hi
Did you update from version 1.x.x to 3.x.x? Could you please connect me via skype: itsonla ? i would like to live chat tomorrow morning and have some questions for you.
Regards

4

By: Kazim Vu
a month ago Jan 16, 2018 at 16:53

Logo/Colors not updating on fresh install

By odeostudio in WordPressKuteShop, Jan 16, 2018 at 13:40

I am very glad when your problem solved. If you have other questions, do not hesitate to contact with me. BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have a great day!

Regards

4

By: Kazim Vu
a month ago Jan 17, 2018 at 06:13

add sample date to new website

By ConfirmGroup in WordPressKuteShop, Jan 12, 2018 at 15:58

Hi
It's done. Please check your site and let me know your results. If you have other questions, do not hesitate to contact with me.
BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have a great ...

10

By: Kazim Vu
28 days ago Jan 22, 2018 at 04:24

Theme is not responsive to other devices

By thani11 in WordPressKuteShop, Jan 14, 2018 at 00:08

Hi thani11,
Could you please backup all your site and sent to ovicsoft.kazimvu@gmail.com. I would like to check on my side and reply you asap.
Regards

4

By: Kazim Vu
28 days ago Jan 22, 2018 at 08:19

RTL , how can u change theme to be support RTL

By tomersade in WordPressKuteShop, Jan 20, 2018 at 17:08

I am very glad when your problem solved.
If you have other questions, do not hesitate to contact with me. BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank you and Have a great day!

5

By: Kazim Vu
27 days ago Jan 23, 2018 at 07:37

cart icon floating right on sticky menu so when scroll down can see cart

By akhaiba in WordPressKuteShop, Jan 24, 2018 at 00:01

Good morning
it's default of theme. You can check on my demo: https://kuteshop.kutethemes.net/, it's the same. In this case, you need to custom by yourself or connect to Customized Services, where they will help you. I am really sorry because i do not support for custom work.
If you have other ...

1

By: Kazim Vu
26 days ago Jan 24, 2018 at 03:41

problem with elenmntor

By gthemei in WordPressKuteShop, Jan 21, 2018 at 15:10

In your case, you have to custom by yourself or connect to Customized Services, where they can help. I am really sorry because i do not support for custom work. If you have other questions, do not hesitate to contact with me.
Regards

7

By: Kazim Vu
26 days ago Jan 24, 2018 at 08:06

custom css

By akhaiba in WordPressKuteShop, Jan 22, 2018 at 23:56

In this case, you enter the dashboard choose Appreance>>Theme>>click on Custom button of the child theme>>Addition CSS as the link image: https://prnt.sc/i4q98u
If you have other questions, do not hesitate to contact with me. BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's ...

7

By: Kazim Vu
26 days ago Jan 24, 2018 at 07:48

kuteshop 3 installed but some portion does not appear

By saiful043 in WordPressKuteShop, Jan 30, 2018 at 05:32

Hi
The cause maybe something's wrong. I have removed it.
-About the top bar menu right issue, it will be displayed when you have installed the wpml plugin ( language and currencies switcher)
-About the logo display at the sticky menu issue, it's the default of theme, it 's not there( you ...

3

By: Kazim Vu
20 days ago Jan 30, 2018 at 07:43

icon problems in category and policy menu

By dessertshouse in WordPressKuteShop, Feb 2, 2018 at 16:17

Good morning, dessertshouse
The cause maybe you have not chose them. About Policy menu, you enter the dashboard choose Appearance>>menu>>Menu Policy and do as the attachment screenshot( Your Vertical categories also). If you have other questions, do not hesitate to contact with me. I will help you.
BTW, Could you go ...

1

By: Kazim Vu
16 days ago Feb 3, 2018 at 01:17

How to add Custom Fields For Product Variation (Group & Individual Product).

By motaharrony in WordPressKuteShop, Feb 3, 2018 at 16:07

Goodmorning, motaharrony
About the Variable Product issue, you can refer this document: https://docs.woocommerce.com/document/variable-product/ and https://www.youtube.com/watch?v=wqlRtry1L5I
Hope it useful for you. If it does not work, please provide your WP Admin login + FTP accounts details via secret information area. I will check and help you.
Regards

1

By: Kazim Vu
14 days ago Feb 5, 2018 at 03:03

Product Categories

By alexbotz in WordPressKuteShop, Jan 31, 2018 at 19:08

Its fixed. Please check and let me know
Regards

18

By: Kazim Vu
13 days ago Feb 6, 2018 at 09:46

Can't upload Demo content

By ayodeey in WordPressKuteShop, Jan 30, 2018 at 11:14

Good morning,
The cause by the post_max_size and upload_max_filesize are not the same values. As i mentioned above, they should be the same( post_max_size 64M, upload_max_filesize 64M). Please check and try again. If it does not work, please connect via skype: itsonla. I would like to live chat and solve ...

3

By: Kazim Vu
12 days ago Feb 7, 2018 at 00:50

Kutetheme Phiên bản: 1.7.8 bị lỗi khi cập nhật WooCommerce Phiên bản 3.3.0

By lucaphuoc in WordPressKuteShop, Jan 31, 2018 at 10:38

Hi ban
Hàng chữ hàng chữ: "desktop-columns-3 tablet-columns-2 mobile-columns-1" thì coders đã fixed rồi. Còn thông báo chứa một số file đã quá cũ, đấy chỉ là cảnh báo và không ảnh hưởng gì đến sit, bên mình đang fix và update theme sớm nhất có thể.
Cám ơn bạn

6

By: Kazim Vu
10 days ago Feb 9, 2018 at 01:35

Responsive view issue

By saiful043 in WordPressKuteShop, Feb 12, 2018 at 06:57

Hi
As we mentioned at the banner, we are on vacation and We will back and check your issues on 21st February, 2018.
Thanks for your patience!

Regards

3

By: Kazim Vu
4 days ago Feb 14, 2018 at 16:50

displaying the SKU on display

By oduman in WordPressKuteShop, Feb 8, 2018 at 09:25

Thank you, currently we are on vacation and if you have any questions, please contact us. We will back and check your issues on 21st February, 2018.
Regards

7

By: Kazim Vu
4 days ago Feb 14, 2018 at 16:52

Featured product

By saiful043 in WordPressKuteShop, Feb 7, 2018 at 04:49

Hi tuanitpa
Bạn nên tạo ticket mới và cung cấp tài khoan Admin login + FTP. Mình sẽ check và reply vào ngày 21, hiện tại team đang nghỉ Tết nên chưa hỗ trợ ngay bạn được mong bạn thông cảm( or bạn có thể liện hệ với mình qua skype: ...

4

By: Kazim Vu
a day ago Feb 17, 2018 at 19:51

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