33 topics
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kutetheme questions:

By peefour in WordPressKuteShop, Apr 9, 2018 at 01:46

Maybe this will make my point more clear:
See no 3 in attached picture:

a) it says 7 rows, 2 items BUT it shows 2 category columns with 7 category rows
b) it says 1 row, 7 items BUT it shows 1 category column with 11 category rows

I do not understand the logic ...

6

By: peefour
5 days ago Apr 15, 2018 at 02:59

cart link not working

By uneebs in WordPressKuteShop, Mar 8, 2018 at 08:02

Hi
The cause by you have not enable it. In this case, you enter the dashboard choose Woocommerce>>Settings>>Checkout tab and do as the attachment screenshot. If you have other questions, do not hesitate to contact with me. I will help you.
BTW, Could you go here: http://themeforest.net/downloads then rate me a ...

1

By: Kazim Vu
a month ago Mar 8, 2018 at 08:12

showing the product order in shop page is not next to each other

By webshark81 in WordPressKuteShop, Mar 9, 2018 at 04:55

Hi webshark81
Could you please provide your wordpress admin login + ftp accounts details via secret information area? I would like to check directly and fix asasp.

Regards

3

By: Kazim Vu
a month ago Mar 9, 2018 at 16:32

Logo/Colors not updating on fresh install

By odeostudio in WordPressKuteShop, Jan 16, 2018 at 13:40

Hi
-About edit your phone numbers, you can do at the dashboard>>Appearance>>menus>>Top bar left menu and do as the attachment screenshot.
About the second issue, could you please describe more detail + screenshot> Also, you have to provide your WP Admin login + FTP accounts via secret information area again. Currently they ...

8

By: Kazim Vu
a month ago Mar 11, 2018 at 06:52

edit slider

By hassangad in WordPressKuteShop, Mar 10, 2018 at 14:51

Hi
Please update to the latest of theme version, it's version 3.0.6 and let me know your results.
Regards

1

By: Kazim Vu
a month ago Mar 11, 2018 at 16:52

footer edit

By hassangad in WordPressKuteShop, Mar 10, 2018 at 14:46

Could you please connect to me via skype: itsonla ? I would like to live chat and need some info from you.
Waiting your connection..

4

By: Kazim Vu
a month ago Mar 13, 2018 at 01:41

It takes time to load the page.

By perutec in WordPressKuteShop, Mar 14, 2018 at 20:05

Please try using some methods below to improve the loading speed:
1. Install the Autoptimize plugin
2. Remove unnecessary plugins
3. Optimize product images
4. Install the jsDelivr – WordPress CDN plugin
5. Intstall the WP Super Cache
6. Contact with your hosting administrator to increase the speed
Hope it useful for you! ...

1

By: Kazim Vu
a month ago Mar 15, 2018 at 02:57

zooming in product view page

By saiful043 in WordPressKuteShop, Mar 15, 2018 at 08:21

In your case, please connect to customize services(http://support.kutethemes.net/offer/add), they will check and custom it.
Regards

3

By: Kazim Vu
a month ago Mar 16, 2018 at 03:03

full download newest version

By peefour in WordPressKuteShop, Mar 3, 2018 at 15:50

connected

10

By: Kazim Vu
a month ago Mar 18, 2018 at 06:10

where is the online documentation + faq + videos of kuteshop v3.x?

By peefour in WordPressKuteShop, Mar 17, 2018 at 02:46

Hi
Please refer here: http://help.kutethemes.net/?s=&search_param=750
and
https://www.youtube.com/watch?v=rN6dQ8OK-JE
Regards

1

By: Kazim Vu
a month ago Mar 19, 2018 at 03:01

Lỗi WP Bakery builder

By phanxuananhvndl in WordPressKuteShop, Mar 20, 2018 at 02:38

It's fixed. Please check again and let me know.
Regards

1

By: Kazim Vu
a month ago Mar 20, 2018 at 03:49

Shop displays item classes on screen

By joemaci in WordPressKuteShop, Mar 7, 2018 at 15:33

Good morning ershadbook
I would like to check directly on your site however i can not access it. Did you change your WP-Admin login accounts? Please check and provide me again. Also, you can enter the dashboard choose Pages>>your product pages>>product shortcodes>>Edit>>General Tab and do as the attachment screenshot
Regards

13

By: Kazim Vu
28 days ago Mar 23, 2018 at 01:30

update theme failled

By Amatiorche in WordPressKuteShop, Mar 9, 2018 at 16:54

Good morning
Did you change your WP Admin login account? Could you please connect to me via skype: itsonla ? I would like to live chat and need some info from you.
Waiting your connection...

Regards

6

By: Kazim Vu
28 days ago Mar 23, 2018 at 01:08

Theme Conflict

By ObroinnTrading in WordPressKuteShop, Mar 26, 2018 at 09:51

Good morning
Could you please connect to me via skype: itsonla ? I would like to live chat and need some info from you.
Waiting your connection

Regards

1

By: Kazim Vu
24 days ago Mar 27, 2018 at 03:03

how to add my own products instead of demo products??

By peefour in WordPressKuteShop, Mar 28, 2018 at 23:12

Hi peefour
The cause by you have not build your home page and setting some shortcodes there. In this case, you enter the dashboard choose Pages>>enter your page name>>click on Backend Editor>>Add template>>Default Template tabs>>Add your home page ( Home 1,2,...)
Regards

1

By: Kazim Vu
22 days ago Mar 29, 2018 at 02:55

dont install plugin

By vestataxi in WordPressKuteShop, Mar 24, 2018 at 18:54

Hi vestataxi
It's worked. Please check again and let me know your intentions. If you have other questions, do not hesitate to contact with me. I will help you.
BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? It's really worth with me.
Thank ...

24

By: Kazim Vu
21 days ago Mar 30, 2018 at 07:04

product show on mouse hover

By saiful043 in WordPressKuteShop, Mar 28, 2018 at 05:47

You can see. This is the kuteshop 3.0.8( https://kuteshop.kutethemes.net/home-08/) and here is the kuteshop 1.7.9 (http://kutethemes.net/wordpress/kuteshop/option8/). As i mentioned above, you can install version 1.7.9 and then choose option 8
Regards

3

By: Kazim Vu
21 days ago Mar 29, 2018 at 15:04

what is new in kuteshop v3?

By peefour in WordPressKuteShop, Mar 15, 2018 at 01:35

Hi mirzaburhan,
Did you update to the latest theme yet? Please open a new ticket and enter your wp admin login + ftp accounts there. I will check and reply you asap.
Regards

3

By: Kazim Vu
18 days ago Apr 2, 2018 at 02:41

Lỗi hentry (đánh dấu: microformats.org) thiếu author, updated, entry-title

By lucaphuoc in WordPressKuteShop, Mar 27, 2018 at 13:51

Cám ơn bạn.

8

By: Kazim Vu
17 days ago Apr 3, 2018 at 01:12

No Feed Back Since February 9, 2018 via skype

By peterpanjb in WordPressKuteShop, Mar 16, 2018 at 17:28

I am very glad when your problem solved.
If you have other questions, do not hesitate to contact with me. I will help you.
Regards

5

By: Kazim Vu
16 days ago Apr 4, 2018 at 02:01

sorting product categories

By dhuxul14 in WordPressKuteShop, Apr 1, 2018 at 16:42

I am clear. In your case, it's default of the Woocommerce plugin and you can sort at the category page as the attachment screenshot

8

By: Kazim Vu
16 days ago Apr 4, 2018 at 08:15

Demo Content Error

By anamoizk in WordPressKuteShop, Apr 3, 2018 at 02:44

Good morning
I have checked and found that your icons are there. If you have other questions, do not hesitate to contact with me and do not forget provide your wp-admin login account via secret information area. I can not check your site without it.
Regards

3

By: Kazim Vu
16 days ago Apr 4, 2018 at 02:42

Demo 07 not properly installed.

By tasdidtasman in WordPressKuteShop, Apr 5, 2018 at 13:25

Hi tasdidtasman
I have checked and got the same problems as you mentioned. The cause maybe something's wrong. May i remove all your demo contents and re-install from scratch? Also, please change the max_excution_time =360 or more as the attachment screenshot and let me know.
https://refixstore.com/info.php

Regards

1

By: Kazim Vu
14 days ago Apr 6, 2018 at 06:11

vertical line in the product detail

By perutec in WordPressKuteShop, Mar 24, 2018 at 16:07

here are some steps
Step 1: Backup your site( Include codes + Database)
Step 2: From the dashboard>>Appearance>>Theme, you need to activate the default template( Ex; Twenty Seventeen theme)
( you can refer this document, it's the same http://test.kutethemes.net/koolshop_doc/#mazanoupdate)
Step 3: Click on KuteShop and then click Delete( look down in the right). NOTE: ...

5

By: Kazim Vu
13 days ago Apr 7, 2018 at 06:38

2 bugs: theme main color + demo data banner and other images get overwritten

By peefour in WordPressKuteShop, Apr 7, 2018 at 03:18

Hi peefour,
I have checked your site and found that it's resolved. If you have any questions, please connect to me via skype. I will help you.
Regards

4

By: Kazim Vu
10 days ago Apr 10, 2018 at 09:19

What is the difference between 'On New' and 'Recent products'? Where can I change my 'On New', and 'On Sale' products?

By peefour in WordPressKuteShop, Apr 8, 2018 at 18:19

1. They are On New when your products, they have imported from factory or branch. Hope it's clearly
2. ON SALE, it already exist in WOO and ON NEW, it's a new function of theme

3

By: Kazim Vu
10 days ago Apr 10, 2018 at 09:31

paypal express checkout not working properly with kuteshop

By dudi2606 in WordPressKuteShop, Apr 10, 2018 at 08:14

Hi dudi2606
Could you please take a video shot and send to my email ovicsoft.kazimvu@gmail.com? Also, please connect to me via skype: itsonla. I would like to live chat and need some info from you.
Regards

1

By: Kazim Vu
10 days ago Apr 10, 2018 at 09:11

theme demos is not loading

By frtyaman in WordPressKuteShop, Apr 12, 2018 at 09:57

It's done. Please check check again and let me know. Your wp-admin login account, it's sent via skype. If you have other questions, do not hesitate to contact with me. I will help you.
BTW, Could you go here: http://themeforest.net/downloads then rate me a good review + 5 stars please? ...

4

By: Kazim Vu
7 days ago Apr 13, 2018 at 03:41

Where can I find the 'view wish' list icon on homepage1?

By peefour in WordPressKuteShop, Apr 12, 2018 at 02:34

Hi
As i mentioned above. In this case, customers should double click on wishlist icon to show the wishlist page. Otherwise you can choose the header style 02 or other one
Regards

4

By: Kazim Vu
4 days ago Apr 16, 2018 at 02:58

Pictures dont show on mpbile version when changing product category

By dudi2606 in WordPressKuteShop, Apr 9, 2018 at 18:55

Could you please connect to me via skype: itsonla ? I would like to live chat and need more info from you.
Waiting your connection
Regards

7

By: Kazim Vu
3 days ago Apr 17, 2018 at 08:00

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