HomeSupport System
285 topics
TOPIC POSTS LAST POSTER
Filter selection

By rimarx in PrestashopSuperShop, Sep 28, 2017 at 09:41

Ok, I'll wait, thanks for notifying

 2

By: rimarx
21 days ago Sep 29, 2017 at 13:01

Product search error

By 2404pawel in PrestashopTechOne, Oct 15, 2017 at 23:53

HI.
1. So you wil not help me to fix it? In backoffice there is option to productseach "Hidden on Sticky" I have it disabled so it sould be visible on sticky but it doesn't work. So I had to do it on my own. But it should work in your ...

 7

By: 2404pawel
a day ago Oct 19, 2017 at 07:34

Ovic - Categories size chart.

By gcharbit in PrestashopLogancee, Oct 19, 2017 at 00:08

Hi Yame,

Thank you for you doc. It works fine.

The other point is not a problem. I'd like to know if there is an Ovic module to get email adress of customers in order to send them Newsletter, like there was in Leka theme (see attached file) on eternels-bijoux.com

 2

By: gcharbit
a day ago Oct 19, 2017 at 13:15

woocommerce membership plugin causes blank home page

By twitch310 in WordPressBoutique, Oct 15, 2017 at 04:57

If you continue to have a problem read this
https://getflywheel.com/wordpress-support/how-do-i-access-my-site-via-sftp/

 10

By: twitch310
a day ago Oct 19, 2017 at 15:26

productdetails.html images (owl-carousel)

By doyeongtak in HTML TemplatesQuinto , Oct 18, 2017 at 04:53

Kazim,

I can't provide the FTP account as I'm working in local environment, but regardless of it, my question pertains to the exact code in the template, as I have not modified any code besides copy-paste to see how the image shows when rendered. To give you a better understanding of ...

 4

By: doyeongtak
21 hours ago Oct 20, 2017 at 05:21

Slide proble

By Yusif86 in PrestashopTechOne, Oct 19, 2017 at 10:39

Helllo!
Thanks for your responding!
Now I'm sending to you pictures which I dont change the fields.
As you know there are three main pictures in main slider.I can not change the pictures!
Sinecerly, Yusif!

 2

By: Yusif86
21 hours ago Oct 20, 2017 at 05:34

Defer.js is not adding on my website

By globalworksrl in PrestashopTechOne, Oct 19, 2017 at 12:02

ok that I had solved now just please help me why my search not working...

ui element not found.. the

 3

By: globalworksrl
20 hours ago Oct 20, 2017 at 07:13

how to translate the ad text in header setting for header style 15

By thelittlehand in WordPressBoutique, Sep 1, 2017 at 03:48

Hi there
Any update?

 12

By: thelittlehand
17 hours ago Oct 20, 2017 at 09:17

Menu item default

By notty_notty in WordPressJteam, Oct 18, 2017 at 08:30

If you want you can try tu add some new item in the menu.

 7

By: notty_notty
17 hours ago Oct 20, 2017 at 09:29

RTL not work

By shlomigaml in WordPressFastShop, Oct 15, 2017 at 13:41

Please try now

 3

By: shlomigaml
16 hours ago Oct 20, 2017 at 10:31

Currency switcher looking strange

By absimp in WordPressMerci, Oct 5, 2017 at 08:41

Thank you, your support is amazing!

One last thing: How can I translate these words:

All Products Best Sellers New Products Sale Products Featured Products Top Rated Products

 6

By: absimp
15 hours ago Oct 20, 2017 at 11:58

Instagram widget in footer does not work properly

By drzhanov in WordPressFastShop, Oct 19, 2017 at 12:52

Hi,

I did - nothing happen, can't see any difference.

 2

By: drzhanov
14 hours ago Oct 20, 2017 at 12:52

Funny looking product page

By absimp in WordPressMerci, Oct 2, 2017 at 05:11

Thank you!

On the Spanish language version I don't see the language switcher.

Can you help me activate it?

 13

By: absimp
14 hours ago Oct 20, 2017 at 13:09

banner link

By trl99 in WordPressMaxstore, Sep 28, 2017 at 11:54

cool thanks

 15

By: trl99
13 hours ago Oct 20, 2017 at 13:23

Issues in vertical menu

By buypluspk in WordPressFastShop, Oct 17, 2017 at 16:37

I have checked the site but still the same issue... kindly check the issue with the site..

https://snag.gy/NpSrUB.jpg

it is still not opening

Kindly check and update on the earliest

Thank You

 7

By: buypluspk
12 hours ago Oct 20, 2017 at 14:37

Logo doesnt update

By johnmeloche in WordPressiHosting, Sep 12, 2017 at 14:08

a trying to make a new ticket but it is asking me to add my domain and code perches, which i just bough template not a domain,
please help me to do that so

thanks

 5

By: nimamani
11 hours ago Oct 20, 2017 at 15:29

Mailchimp subscribe form at the footer not working

By Jshurch in WordPressKuteShop, Oct 12, 2017 at 19:26

Hello Kazim, Am still waiting. I can see they've fixed the "HOT DEAL" Product display. When are they gonna conclude everything? After this, I want to review the changes made and then you'll do the following:
- Remove the default data which includes Names, email addresses, Orders etc.

 14

By: Jshurch
10 hours ago Oct 20, 2017 at 17:12

Change logo/ menu color, 2 differente header

By dan_louchard in WordPressBigshop, Oct 20, 2017 at 17:19

Hi,

1) I cannot change de logo and the blue menu color.

2) The header inside, when you click at Ticket Rio page for example is different from the one in the home (demo home 2).

Is that normal??

I have install the demo home 2.

Look to hear from you.
Thank you.
Danuza

 0

By: dan_louchard
9 hours ago Oct 20, 2017 at 17:19

Category menu images

By zueamen in ShopifyTechone, Oct 19, 2017 at 13:49

Also this subscribe button, can I link it with any email services instead of having it redirect me to an email newsletter for mailchimp, etc?

 17

By: zueamen
an hour Oct 21, 2017 at 01:31

Hi, I purchased the wrong theme by mistake!

By cktran in ShopifyMilano, Jun 1, 2017 at 02:29

hi,
I didn't advertise about "Drag and drop". So what do you want to customize this theme?

this is link for refund: https://themeforest.net/refund_requests/new

Regards,Andy

 5

By: shopifysupport
4 months ago Jun 5, 2017 at 07:50

Title and Breadcrumbs - not displayed in FAQ section

By moulees in ShopifyX.Shop, Jun 5, 2017 at 13:17

Hi,

I have inserted title and breadcrumb to your page.

Regards, Andy

 1

By: shopifysupport
4 months ago Jun 6, 2017 at 13:26

Multiple failures

By baforta in ShopifyX.Shop, Mar 6, 2017 at 10:13

Hi,
I saw that image is displayed now.

Regards, Andy

 30

By: shopifysupport
3 months ago Jul 2, 2017 at 14:54

How can i set the default Product View to List (and not Grid)?

By jerrolds in ShopifyMilano, Jun 26, 2017 at 21:38

my email is chungk4bictu@gmail.com

Regards, Andy

 3

By: shopifysupport
2 months ago Jul 26, 2017 at 09:01

Cant Install Slider on Mazano Theme - home 1

By Way_To_Grow in ShopifyMazano , Aug 9, 2017 at 19:05

you can add email to your store. I will support to you when you need.

my email is chungk4bictu@gmail.com

Regards, Andy

 2

By: shopifysupport
2 months ago Aug 10, 2017 at 04:06

Need help installing demo content for my shopify store with your theme MILANO

By Harryshoebridge in ShopifyMilano, Aug 15, 2017 at 14:34

hi,
please add my email to your store. I will check and support to you.

Regards, Andy

 1

By: shopifysupport
2 months ago Aug 15, 2017 at 16:15

Disable Newsletter Popup Mazano theme

By Way_To_Grow in ShopifyMazano , Aug 18, 2017 at 20:00

Hi,

please add my email to your store. I will check and resolve your problem.

my email is chungk4bictu@gmail.com

Regards, Andy

 1

By: shopifysupport
2 months ago Aug 21, 2017 at 01:51

plz i have problem with variants product in theme optione

By eyadha in ShopifyMazano , Aug 14, 2017 at 00:58

hi, now I can not access your admin. Please invite me again.
my email is chungk4bictu@gmail.com
I fixed variant product. you can check my link which I sent to you. if you have other problem with variant product then please send to me that link.
swatch color is design of this theme.

Regards, Andy

 15

By: shopifysupport
2 months ago Aug 21, 2017 at 01:45

Nitro Slider App

By sentimentsupply in ShopifyMazano , Aug 22, 2017 at 04:16

Hi,
please download this app at here: https://partner.teathemes.net/signup

Regards, Andy

 1

By: shopifysupport
a month ago Aug 22, 2017 at 07:47

BUG ON ALL COLLECTION PAGE

By Vicente97219 in ShopifyMazano , Aug 26, 2017 at 07:06

Hi,

please add my email to your store. I will check and resolve your problem.

my email is chungk4bictu@gmail.com

Regards,Andy

 2

By: shopifysupport
a month ago Aug 26, 2017 at 11:27

Remove Email Popup

By toddhunt in ShopifyMazano , Aug 27, 2017 at 01:58

Hi, please check it again.

I have not received your invitation.

Regards, Andy

 3

By: shopifysupport
a month ago Aug 29, 2017 at 03:14

INSTALLATION SERVICE

We offer service for $29. If you would like to use it, please click here to provide your credential information.

CUSTOMIZED SERVICES

Use our expert service to turn your ideas into reality. Click here to provide your needed information.

WORKING TIME

Our support service works from Monday to Friday.
Mean time (GMT +7):
+ 7:30 - 11:30 AM
+ 1:30 - 5:30 PM
We will try to answer all the questions within 24 hours and solve them as quickly as possible

FORUM CATEGORIES